In-Demand V line customer service Jobs in Victoria

Conductor - Seymour
V/Line —Seymour VIC
- $49 an hour
- Full-time
- Hospitality
- Customer service
- Recruiting
- Paid training
- Commuter assistance
1d
Services Officer - Seymour
V/Line —Seymour VIC
- $44 an hour
- Full-time
- Hospitality
- Customer service
- Recruiting
- Paid training
- Commuter assistance
3d
Service Contract Manager
Honeywell —Abbotsford VIC
- Full-time
- Bachelor's degree
7d
2026 Talent Community - Station Staff, Colac and Camperdown
V/Line —Colac VIC
- Part-time
- Customer service
- Recruiting
- Communication skills
- Paid training
- Commuter assistance
2026 Talent Community - Station Staff, Ballarat and Ararat
V/Line —Ballarat VIC
- Part-time
- Customer service
- Recruiting
- Communication skills
- Paid training
- Commuter assistance
Inventory Officer
Toll Group —Bandiana VIC
- Full-time
- No degree
- Organisational skills
- Warehouse experience
Statutory Planning Officer
Baw Baw Shire Council —Drouin VIC
- $87,000 - $100,150 a year
- Part-time
- Hybrid work
- Management
- Communication skills
- Free parking
- Employee assistance program
7d
BCG Platinion - IT Architect | Senior IT Architect
Boston Consulting Group —Melbourne VIC
- Full-time
- Management
- Computer Science
- Analysis skills
Service Sales Consultant – Retail technology (Saas)
Honeywell —Abbotsford VIC
- Full-time
- Sales
V-Senior Technical Consultant
WNS Global Services —Docklands VIC
- $80,000 - $130,000 a year
- Full-time
- Bachelor's degree
- Software development
- Agile
Quick Apply
Channel Account Manager
Honeywell —Melbourne VIC
- Full-time
- Management
- Communication skills
14h
Senior Solution Architect
Datacom —Melbourne VIC
- $213,000 a year
- Full-time
- Microsoft Access
- Azure
- Microsoft Office
Quick Apply
2d
Endpoint Engineering Architect
Datacom —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Management
- AWS
Quick Apply
6d
Building Services Manager
Honeywell —Abbotsford VIC
- Full-time
- Management
- Engineering
- Maintenance
IT Infrastructure Architect - Employment Information Kit
ConnectEast —Ringwood VIC
- Part-time
- Azure
- Computer Science
- AWS
- Employee assistance program

Other jobs to consider

Find your next job by exploring related positions.

Services Officer - Seymour
V/Line —Seymour VIC
Or, you may have a background in hospitality, retail, supply, manufacturing, care work, or any profession that values safety equally with service.
$44 an hour
3d
Conductor - Seymour
V/Line —Seymour VIC
Or, you may have a background in hospitality, retail, supply, manufacturing, care work, or any profession that values safety equally with service.
$49 an hour
1d

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Conductor - Seymour

V/Line -
Seymour VIC

Apply Now

Job Details

Permanent | Full-time
$49 an hour
1 day ago

Benefits

Paid training
Commuter assistance

Qualifications

Hospitality
Customer service
First aid
Certificate III
Driver Licence
Recruiting
High School (Year 10)
Communication skills

Full Job Description

Conductor- Seymour
Permanent, Full Time

Paid training, including a Certificate 3 in Rail Operations
Help connect Victorians through safe, reliable and accessible transport
Attractive hourly rate ($49 p/hr), plus super and free Myki

V/Line’s purpose is to connect Victorians through safe, reliable, and accessible transport. We believe in giving all Victorians opportunities through travel and transport – connecting them to jobs, education, family and friends, services, tourism and trade.

V/Line is experiencing significant growth and we’re delivering more services, more trains, cheaper fares, and huge projects. With more than 3700 weekly train and coach services, an expansive freight network and unprecedented rail investment, millions of Victorians depend on us to deliver. You could be one of our 2700 committed team members who are up to the challenge.

About the role

As the Conductor, you are integral to the success of V/Line’s Customer Operations Group.

Your key responsibilities include delivering outstanding service to V/Line customers and maintaining safety on and around the rail.

Our Conductor roles are based onboard our trains primarily responsible for the safety of all those onboard. This position requires you to keep in constant communication with the driver via radio, staying up to date with passenger numbers of those boarding and alighting at each stop and capture this data in various V/Line apps. You'll also be administering first aid and spot cleaning the train as required, the whole time providing exceptional customer service to every one of our passengers.

This is an ongoing, full-time role with a 24/7 roster. Depending on scheduling and business needs, you may need to report to and work from various stations along the Seymour line within 80 km of your Home Depot or residence.

Key accountabilities include:

Customer Service & Information: Be the go-to person for passengers, helping and information to customers face to face, and via a PA system
Train Preparation: Ensure trains are ready for service, from cleanliness to functionality
Fare Management: Handle ticket sales, checking tickets, and provide fare advice during train services.
Platform Duties: Oversee train departures and assist with luggage at stations
Coach Duties: Manage coaches during planned and unplanned disruptions and events
Fault Reporting: Manage and report any equipment or facility issues

About you

A true customer service professional, you are punctual, reliable, energetic and your communication skills are second to none. Someone who remains calm under pressure, you enjoy working in an environment where no two days are the same, in a team and company who genuinely care for you and your career development.

Previous experience in rail or transport would be ideal. Or, you may have a background in hospitality, retail, supply, manufacturing, care work, or any profession that values safety equally with service.

Our ideal candidate will possess the following:

Strong verbal & written communication skills
Ability to adapt to changing environments
Strong focus on safety culture
Successful completion of Year 10 (minimum)
Victorian Driver Licence
Willingness & ability to travel to other stations, to provide service along the line
Previous face-to-face customer service experience and a demonstrated commitment to workplace safety
Demonstrated alignment with V/Line’s values of responsiveness, integrity, impartiality, accountability, respect, leadership and human rights.

Why V/Line

In addition to free myki travel, we offer:

Community impact – Make a genuine difference. Work in a role that connects Victorians, every day.
Huge potential – We’re transforming, and you can too. Be a change maker, recognised for your contribution and creativity.
Dynamic environment – V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation.
Collaborative team – You’ll be part of a broader supportive team. Surround yourself with talented, passionate peers.
Flexible working – We support flexible working. Work in a way that supports you to thrive in your role.

We are committed to ensuring a comfortable and accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our Talent team at [email protected] or 1800 800 007 for confidential support.

Apply Now

Refine Your Search

v line customer service jobs in victoria

Conductor - Seymour

Services Officer - Seymour

Service Contract Manager

2026 Talent Community - Station Staff, Colac and Camperdown

2026 Talent Community - Station Staff, Ballarat and Ararat

Inventory Officer

Statutory Planning Officer

BCG Platinion - IT Architect | Senior IT Architect

Service Sales Consultant – Retail technology (Saas)

V-Senior Technical Consultant

Channel Account Manager

Senior Solution Architect

Endpoint Engineering Architect

Building Services Manager

IT Infrastructure Architect - Employment Information Kit

Other jobs to consider

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