In-Demand Social enterprise manager Jobs in Victoria

Dispute Resolution Representative | 12 Month Max Term Contract
Health Employees Superannuation Trust Australia —Melbourne VIC
- Contract
- Management
- Microsoft Office
- Analysis skills
- Parental leave
- Employee assistance program
Manager - Client and Engagement Acceptance Risk
BDO —Melbourne VIC
- Full-time
- Finance
- Business
- Communication skills
- Health insurance
- On-the-job training
Stakeholder Engagement & Social Procurement Manager
Hickory —Southbank VIC
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
- Employee assistance program
7h
Head of Networks
blueAPACHE —Melbourne VIC
- Hybrid work
- Azure
- Master's degree
- AWS
- Work from home
Quick Apply
3d
Planning and Performance Manager | 12 Month Contract
Movember —Richmond VIC
- Contract
- Hybrid work
- Management
- Bachelor's degree
- No degree
- Annual leave
- Parental leave
Manager Enterprise Risk & Assurance
Coliban Water —Bendigo VIC
- $142,905 - $162,360 a year
- Full-time
- Management
- Analysis skills
Quick Apply
7d
Team Manager, Child Protection After Hours
Department of Families, Fairness and Housing —Mildura VIC
- Weekend availability
- Recruiting
13d
Senior Manager, Risk Advisory Services
BDO —Melbourne VIC
- Full-time
- Analysis skills
- AI
- Communication skills
- Health insurance
- On-the-job training
Service Delivery Manager
Axon —Melbourne VIC
- Remote
- Management
- Bachelor's degree
- No degree
Quick Apply
3d
Trainee Case Manager - Workers Compensation
1602 DXC INT SVCS VIC PTY LTD —Melbourne VIC
- Full-time
- Customer service
- Administrative experience
- In-person
Allied Health, Specialist Clinics and Social Support Manager
Colac Area Health —Colac VIC
- Full-time
- Human resources
- Leadership
- Communication skills
- Employee assistance program
5d
Team Manager, Child Protection After Hours
Victorian Government —Mildura VIC
- $128,635 - $140,849 a year
- Weekend availability
- Recruiting
13d
Chief Health information Manager
Victorian Government —Gippsland VIC
- Full-time
- Administrative experience
- EMR systems
- Leadership
- Employee assistance program
4h
Payroll Manager
Sportsbet —Melbourne VIC
- Full-time
- Hybrid work
- Annual leave
- On-the-job training
7d
Community Engagement Lead - Jigsaw Melbourne
Fighting Chance Australia —Abbotsford VIC
- Full-time
- Sales
- Public speaking
- Business development
Quick Apply
Head of Line 1 Risk & Compliance
Sportsbet —Melbourne VIC
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- On-the-job training
Specialist Family Violence - Team leader
The Sexual Assault & Family Violence Centre —Warrnambool VIC
- Temporary
- Case management
- Psychology
- Recruiting
- Annual leave
- Parental leave
14d
Systems Administrator
Victorian Government —Melbourne VIC
- $128,635 - $140,849 a year
- Full-time
- Computer science
- Management
- Patient monitoring
14d
Delivery Assurance Lead
Australian Unity —Melbourne VIC
- Health insurance
- Parental leave
10d
Senior IT Project Manager - HRIS
Australia Red Cross —Melbourne VIC
- Full-time
- Hybrid work
- Computer Science
- Microsoft Office
- Bachelor's degree
- Annual leave
- Employee assistance program
13d

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social enterprise manager jobs near victoria

Dispute Resolution Representative | 12 Month Max Term Contract

Health Employees Superannuation Trust Australia
Melbourne VIC

Apply Now

Job Details

Contract | Fixed term

Benefits

Complimentary flu shots
Parental leave
Employee assistance program
Paid volunteer leave
Referral program

Qualifications

Financial planning
Management
Microsoft Office
Analysis skills
Legal drafting
Financial services
Communication skills

Full Job Description

Careers with Impact

More than one million Australians trust us with their money, and that trust shapes how we work every day. Our members sit at the centre of everything we do, guiding our decisions and the impact we strive to make.

We’re looking for people who are purpose-driven and accountable, who value inclusion and collaboration, and who are proactive in managing risk to protect our members’ long-term outcomes. In return, you’ll be part of an organisation where your work contributes to strong returns, real-world impact, and a culture that reflects the communities our members serve.

Bring your authentic and passionate self to this exceptional role #careerswithimpact

As a Dispute Resolution/Member Care Representative, you will play a critical role in ensuring member complaints are resolved fairly, efficiently and compassionately. Reporting to the Member Care Manager, you’ll manage a diverse caseload of both Internal Dispute Resolution (IDR) and External Dispute Resolution (EDR) matters, helping deliver positive member experiences during some of their most challenging circumstances. This is an opportunity to combine your analytical skills, investigative expertise and empathy to make a genuine difference in the lives of our members and beneficiaries.

What You’ll Do

Manage end-to-end complaint resolution across IDR and EDR cases.
Conduct thorough investigations into complex complaints, gathering and analysing information from multiple sources.
Engage with complainants, beneficiaries and external dispute resolution bodies to facilitate fair and timely outcomes.
Prepare detailed findings, recommendations and responses that are clear, balanced and evidence based.
Identify root causes, trends and opportunities for continuous improvement across member processes and experiences.
Contribute to complaints reporting, insights and data analysis to support business improvement initiatives.
Ensure compliance with HESTA’s complaints framework and relevant regulatory obligations.
Always act in the best interests of our members and their beneficiaries.

What You’ll Bring

You’re a customer-focused professional who thrives on solving complex problems and achieving fair outcomes. You bring a balanced approach, combining strong technical capability with empathy, resilience and sound judgement.

You’ll ideally bring:

Experience in dispute resolution, complaints management, claims administration, insurance or case management.
Exposure to superannuation, insurance, financial services or a highly regulated environment.
Experience investigating complaints, identifying root causes and responding to external dispute resolution bodies.
Strong analytical and critical-thinking skills with the ability to interpret policies, legislation and complex information.
Exceptional verbal and written communication skills, including drafting detailed findings and professional responses.
The ability to build trust and rapport with complainants while demonstrating empathy and professionalism.
Experience working with reporting, insights and data to support decision-making and continuous improvement.
Intermediate to advanced Microsoft Office skills.
Qualifications in Law, Dispute Resolution or related discipline will be highly regarded.

If you’re looking for a role where you can combine purpose, problem-solving and member advocacy to make a meaningful difference every day, we’d love to hear from you.

Benefits that matter and make a difference for our employees

Leave for those moments that matter, an additional 6 days of leave at the end of year, up to 6 days paid volunteer leave, gender neutral paid parental leave of 20 weeks, Gender Affirmation leave, reproductive health and wellbeing leave, Cultural and Ceremonial leave. Access your LSL after 3 years, take AL at half pay, and purchase up to 2 weeks additional leave (just to name a few).
Your professional development matters, up to $5k per year professional development and up to 8 days professional development leave, HESTA scholarships and free access to a range of premium learning tools.
Your health and wellbeing matters, free annual flu shots and skin checks, incredible social events throughout the year and a comprehensive employee assistance program available 24/7.
Your financial wellbeing matters, up to 15% super, financial planning support, end of year payment for all Enterprise Agreement-covered employees, incentivised Employee Referral Program and novated lease options.

We celebrate, value and include people of all backgrounds, genders, identities, cultures and abilities. We welcome and support applications from First Nations people, physically, neuro or culturally diverse, LGBTQI+, and people of any age. We are proud to be WGEA accredited as an Employer of Choice for Gender Equity.

We want all candidates to feel safe, included and provided with the best opportunity to thrive, if you require reasonable adjustments during your application or throughout the recruitment process, please reach out to a member of the Talent team [email protected] and we’ll call you to discuss.

Please note: Applications via recruitment agencies will not be accepted for this position.

Apply Now

Refine Your Search

social enterprise manager jobs in victoria

Dispute Resolution Representative | 12 Month Max Term Contract

Manager - Client and Engagement Acceptance Risk

Stakeholder Engagement & Social Procurement Manager

Head of Networks

Planning and Performance Manager | 12 Month Contract

Manager Enterprise Risk & Assurance

Team Manager, Child Protection After Hours

Senior Manager, Risk Advisory Services

Service Delivery Manager

Trainee Case Manager - Workers Compensation

Allied Health, Specialist Clinics and Social Support Manager

Team Manager, Child Protection After Hours

Chief Health information Manager

Payroll Manager

Community Engagement Lead - Jigsaw Melbourne

Head of Line 1 Risk & Compliance

Specialist Family Violence - Team leader

Systems Administrator

Delivery Assurance Lead

Senior IT Project Manager - HRIS

I want to receive the latest job alert for social enterprise manager in victoria

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