In-Demand passenger service agent Jobs in victoria

Passenger Services Agent
dnata —Melbourne VIC
- Part-time
- Spanish
- Customer service
- Computer skills
Cargo Supervisor
Swissport International AG —Melbourne VIC
- Part-time
- Forklift
- Leadership
- Communication skills
- Opportunities for advancement
13d
Cargo Duty Manager
Swissport International AG —Melbourne VIC
- Full-time
- Management
- Forklift
- Administrative experience
- Opportunities for advancement
13d
Sales Consultant - Lift Modernization
Otis —South Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
14d
AI Software Engineer
Andromeda Robotics —South Melbourne VIC
- Full-time
- Systems design
- Databases
- AI
Quick Apply
7d

More jobs to discover

Find similar jobs that you might be interested in.

Cargo Supervisor
Swissport International AG —Melbourne VIC
Coordinate cargo build-up and breakdown activities in line with airline and regulatory requirements. Each Cargo Supervisor is responsible for achieving key…
13d
Export Supervisor
KTL Australia —Tullamarine VIC
Monitor processes to identify risks, ensure compliance, and implement improvements to maximise efficiency. Collaborate with internal teams – import operations,…
Quick Apply

I want to receive the latest job alert for passenger service agent in victoria

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

passenger service agent jobs near victoria

Passenger Service Agent jobs in Melbourne VIC

Duty Manager jobs in Melbourne VIC

Zara, Sales Assistant jobs in Greater Adelaide Sa

Sales Consultant jobs in Clayton Vic

High Ticket Sales jobs in Sydney Nsw

Sales Consultant jobs in Sydney Nsw

Sales Consultant jobs in Perth Wa

Sales Consultant jobs in Thornton Nsw

Software Engineer jobs in Northern Territory

Software Engineer jobs in Queensland

Embedded Software Engineer jobs in Sydney Nsw

Software Engineer jobs in Central Coast Nsw

Software Engineer jobs in Darwin Nt

Passenger Service Agent jobs in Sydney Kingsford Smith Airport Nsw

Passenger Service Agent jobs in Perth Airport Wa

Service Station jobs in Geelong Vic

Customer Service Hybrid jobs in Sydney Nsw

Passenger Service Agent jobs in Mascot Nsw

Service Station jobs in Newcastle Nsw

Heavy Duty Diesel Mechanic, Apprenticeship jobs in Perth Wa

Passenger Services Agent

dnata -
Melbourne VIC

Apply Now

Job Details

Permanent | Part-time

Qualifications

Mandarin
Spanish
Customer service
Cantonese
Computer skills

Full Job Description

The Service Delivery Agent is responsible for working in a team environment to ensure timely, efficient, professional and safe passenger service functions of check-ins for passenger handling and/or lead gate agent duties while ensuring all regulatory requirements are met. Also responsible for the efficient, safe and accurate adherence to the clients’ requirements during an aircraft turnaround and achieving required KPIs for our clients.

The position available is Permanent Part time.

Primary Duties and Responsibilities

Deliver a high standard of customer service for all client airlines and ensure all customer service requirements are met in a timely, efficient and professional manner, at all times
Carry out passenger check in duties and other duties commensurate with the passenger service for customer airlines In wheelchairs to and from aircrafts
Assisting passengers
- - During disrupted or delayed services
- - That require special assistance
  - In wheelchairs to and from aircrafts
Promote and maintain a positive company image (including grooming, behaviours and service)
Follow direction during shift to achieve required timely aircraft scheduled departures (100% On Time Performance)
Comply with dnata Standard Operating Procedures and Policies

Essential Criteria:

Ensure adherence to all company safety, policy, procedures and processes
Minimum of 2 years’ experience in customer service oriented role
Experience in dealing with difficult situations with clients; and dealing with high volume, personalised customer service
Ability to handle baggage up to 32kg.
Ability to assist special needs passengers (including pushing wheelchairs to assist passengers)
Understands the importance of meeting Service Level Agreements (SLAs) whilst adhering to safety requirements
Ability to work unsupervised at times and in a changing and fast paced team environment
High level computer skills
Motivated and capable of committing to rostered shifts spanning 24 hours / 7 days a week including morning, evenings and weekend

Highly Desirable:

Fluent in the following languages:

Mandarin
Cantonese
Spanish

Please note that employment with dnata Airport Services Pty. Limited is conditional upon a satisfactory security clearance (ASIC), a pre-employment medical/Drug & Alcohol test and full vaccination.

To be considered for this position applicants must have the right to work in Australia. Due to a high volume of applications, only shortlisted applicants will be contacted.

Apply Now

Refine Your Search

passenger service agent jobs in victoria

Passenger Services Agent

Cargo Supervisor

Cargo Duty Manager

Sales Consultant - Lift Modernization

AI Software Engineer

More jobs to discover

I want to receive the latest job alert for passenger service agent in victoria

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected