In-Demand medical imaging receptionist booking centre Jobs in victoria

Medical Imaging Receptionist - Booking Centre
Imaging Associates —Box Hill VIC
- Full-time
- Customer service
- Communication skills
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Medical Imaging Receptionist
Imaging Associates —Rowville VIC
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Healius —Glen Waverley VIC
- 8 hour shift
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Medical Imaging Receptionist - Booking Centre
Imaging Associates —Box Hill VIC
Handling inbound calls and answering patient inquiries in a calm, professional manner. As the first point of contact via phone, you’ll play a vital role in…
9d
Medical Imaging Receptionist
Imaging Associates —Rowville VIC
Managing calls and patient bookings. You may be an experienced Medical Receptionist looking to take the next step in your career, or you may be looking for a…

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Medical Imaging Receptionist - Booking Centre

Imaging Associates -
Box Hill VIC

Apply Now

Job Details

Full-time
9 days ago

Qualifications

Customer service
Communication skills
Medical receptionist

Full Job Description

Imaging Associates

Imaging Associates is a progressive and premium provider of radiology services, owned and operated by a team of highly respected Radiologists.

With clinics located across Melbourne’s Eastern suburbs, Gippsland, and Wagga Wagga, and more opening throughout 2026 and beyond, we are expanding our centralised team at our Box Hill Booking Centre.

We are currently seeking a Medical Receptionist to join us on our growth journey - a role that plays a vital part in shaping the first impression our patients receive and ensuring the smooth, compassionate experience Imaging Associates is known for.

What will you be doing?

As the first point of contact via phone, you’ll play a vital role in supporting patients through their medical imaging journey. You’ll manage inbound calls, providing clear and compassionate communication while handling bookings, enquiries, and follow-ups across our Melbourne clinics.

Whether you're an experienced Medical Receptionist, or someone with strong contact centre experience looking to step into the healthcare sector, this role offers variety, support, and professional growth in a values-driven environment.

Key responsibilities include:

Handling inbound calls and answering patient inquiries in a calm, professional manner
Managing patient bookings, rescheduling, and cancellations
Providing information to patients and referrers regarding imaging services
Maintaining patient records accurately and confidentially
Performing administrative tasks to support the wider team
Supporting billing tasks including invoicing and receipting

What are we looking for?

To be successful, you will need to have:

Previous Radiology clinic or Booking Centre/Contact Centre experience
Strong customer service skills and communication skills
Experience working autonomously and part of a team
A high level of attention to detail and commitment to quality outcomes
Confidence with technology and the ability to manage multiple systems while speaking with patients
Availability to work across a rotating roster between 8am and 6pm, Mon-Fri

As a valued team member, you can look forward to:

Being part of a progressive and growing business
An experienced, passionate, and supportive team driven by providing quality and excellence in imaging services to our patients
A tailored induction and genuine focus development to help you progress your career
A rewarding role and the chance to make a difference in the lives of our patients

If you’re passionate about delivering exceptional service, thrive in a phone-based support environment, and are eager to make a meaningful impact in healthcare, we’d love to hear from you!

Posted Date

29 May 2026

Location

Box Hill
VIC / Australia

Industry

Healthcare & Medical

Job Type

Full Time

Salary

Not provided

Apply Now

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