In-Demand Hotel & accommodations senior managers Jobs in Victoria

Hotel Manager
National Hotel Complex (Bendigo) —Bendigo VIC
- $85,000 - $95,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick Apply
2d
Senior Housekeeping Supervisor
Buller Ski Lifts —Mount Buller VIC
- Full-time
- Customer service
- Cleaning
- Leadership
- Free parking
Assistant Housekeeping Manager
RACV —Inverloch VIC
- Weekend availability
- Hospitality
- No degree
- Cleaning
- Employee discount
Senior Specialist - Performance & Reward Partnering
Endeavour Group —Richmond VIC
- Full-time
- Hospitality
- Microsoft Excel
- Analysis skills
9d
Venue Manager – Food & Beverage (Full Time)
Holiday Inn —Werribee VIC
- Weekend availability
- Organisational skills
- Communication skills
Assistant Manager (Duty Manager)
AccorHotel —Melbourne VIC
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
- Employee assistance program
Quick Apply
12d
Human Resources Officer
InterContinental —Sorrento VIC
- Hospitality
- Microsoft Office
- Bachelor's degree
- Parental leave
3d
Head of Loyalty - Retail
Endeavour Group —Richmond VIC
- Full-time
- Analysis skills
- Leadership
- Communication skills
1d
Area Director of Sales | Victoria & New South Wales
Minor Hotels —Melbourne VIC
- Full-time
- Hospitality
- Sales
- Analysis skills
- Health insurance
- Employee assistance program
Quick Apply
1d
Multi-Hotel Assistant Financial Controller
AccorHotel —Melbourne VIC
- Full-time
- Budgeting
- Hotel experience
Quick Apply
1d
Assistant Manager - Night
AccorHotel —Melbourne VIC
- Full-time
- Organisational skills
- Leadership
- Employee assistance program
Quick Apply
Senior Interior Designer
Endeavour Group —Richmond VIC
- Full-time
- Hospitality
1d
Global Relationships and Business Portfolio Manager
Extended Stay Australasia —Hawthorn VIC
- Full-time
- Management
- Marketing
- Business development
Quick Apply
Director of Sales & Marketing | Intercontinental Melbourne the Rialto
InterContinental —Melbourne VIC
- Sales
- Writing skills
- Public speaking
- Parental leave
IT Service Continuity Manager - Disaster Recovery
Endeavour Group —Richmond VIC
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- Bachelor's degree
2d

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hotel & accommodations senior managers jobs near victoria

Hotel Manager

National Hotel Complex (Bendigo)
Bendigo VIC

Quick Apply

Job Details

Full-time
$85,000 - $95,000 a year
2 days ago

Qualifications

Hospitality
Management
Customer service
Administrative experience
Supervising experience
Food safety
Leadership
Communication skills
Hotel experience

Full Job Description

About Us

National Hotel Complex Bendigo is a well-established hospitality and accommodation venue located in Bendigo, Victoria. We offer a range of accommodation options, including motel rooms and self-contained apartments, along with on-site bar, bistro and function facilities.

We are currently seeking an experienced and motivated Hotel Manager to oversee the day-to-day operations of our hotel and motel accommodation business.

The successful candidate will be responsible for ensuring the smooth and efficient operation of the property while maintaining high standards of guest service, staff performance and overall business operations.

1. Hotel & Accommodation Operations

Manage and coordinate the day-to-day operations of the hotel and motel accommodation facilities.
Oversee front office, reservations, housekeeping and other accommodation-related operations to ensure efficient service delivery.
Monitor room availability, occupancy, bookings and room status and ensure smooth check-in and check-out procedures.
Ensure guest rooms, common areas, facilities and equipment are maintained to appropriate presentation, safety and operational standards.
Develop and implement operational procedures to improve efficiency, productivity and guest satisfaction.

2. Guest Service & Customer Experience

Maintain high standards of customer service throughout the property.
Respond to guest enquiries, requests, feedback and complaints and resolve issues in a professional and timely manner.
Monitor guest satisfaction and identify opportunities to improve service standards and the overall guest experience.
Build and maintain positive relationships with regular guests, groups and corporate clients.

3. Staff Management & Leadership

Supervise hotel staff and coordinate daily staffing requirements according to operational needs.
Prepare and monitor staff rosters and allocate duties to maintain appropriate staffing levels.
Monitor employee performance, conduct and service standards and provide appropriate direction, training and support.
Coordinate the recruitment, onboarding and training of new employees as required.
Promote teamwork, professionalism and consistent service standards across the hotel.

4. Revenue & Financial Performance

Monitor room occupancy, accommodation revenue, bookings and operational performance.
Monitor room pricing and revenue strategies and identify opportunities to improve occupancy and profitability.
Prepare and monitor operational budgets and forecasts in consultation with senior management.
Monitor labour costs and operating expenses and implement appropriate cost-control measures.
Manage purchasing requirements and liaise with suppliers to ensure adequate supplies and effective cost control.

5. Property, Compliance & Risk Management

Conduct regular inspections of guest rooms, public areas and operational facilities to maintain required property standards.
Coordinate repairs, maintenance and contractor services and ensure maintenance issues are addressed promptly.
Ensure compliance with workplace health and safety, liquor licensing, food safety, hygiene, accommodation and other relevant regulatory requirements.
Maintain appropriate safety and compliance procedures and ensure required licences, inspections and records are kept up to date.

6. Functions, Coordination & Reporting

Coordinate with food and beverage, kitchen and function teams to support group bookings, functions and major events.
Ensure accommodation requirements associated with functions and group bookings are effectively coordinated.
Maintain appropriate operational, accommodation, staffing and compliance records and prepare reports for senior management.
Participate in management meetings and contribute to business planning, property improvements and operational initiatives.

Skills and Experience

To be successful in this role, you will ideally possess:

Previous experience in hotel, motel, accommodation management or a similar hospitality management position.
Strong knowledge of hotel and accommodation operations, including reservations, front office, housekeeping, guest services and daily property operations.
Demonstrated experience in leading, supervising and coordinating staff, including rostering, performance management and maintaining service standards.
Strong organisational, problem-solving and decision-making skills, with the ability to respond effectively to operational challenges.
Sound financial and administrative skills, including an understanding of budgets, labour costs, operating expenses, revenue performance and cost control.
Excellent communication, interpersonal and customer service skills, with a strong focus on creating a positive guest experience.
Ability to lead by example, motivate team members and maintain high standards of professionalism and service.
Strong attention to detail and the ability to manage multiple priorities in a busy and fast-paced hospitality environment.
Sound understanding of workplace health and safety, food safety, liquor licensing and other relevant compliance requirements.
Ability to work collaboratively with housekeeping, maintenance, food and beverage, kitchen, functions and administration teams to ensure smooth day-to-day operations.
A proactive and hands-on approach, with the flexibility to assist across different areas of the business when required.
Availability to work a flexible roster, including evenings, weekends and public holidays, according to operational requirements.

Pay: $85,000.00 – $95,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

hotel & accommodations senior managers jobs in victoria

Hotel Manager

Senior Housekeeping Supervisor

Assistant Housekeeping Manager

Senior Specialist - Performance & Reward Partnering

Venue Manager – Food & Beverage (Full Time)

Assistant Manager (Duty Manager)

Human Resources Officer

Head of Loyalty - Retail

Area Director of Sales | Victoria & New South Wales

Multi-Hotel Assistant Financial Controller

Assistant Manager - Night

Senior Interior Designer

Global Relationships and Business Portfolio Manager

Director of Sales & Marketing | Intercontinental Melbourne the Rialto

IT Service Continuity Manager - Disaster Recovery

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