In-Demand Claims manager Jobs in Victoria

Case Manager
EML —Melbourne VIC
- Full-time
- Remote
- Customer service
- In-person
- Communication skills
- Work from home
- Parental leave
7d
Senior Claims Operations Manager
McMillan Shakespeare —Melbourne VIC
- Full-time
- Hybrid work
- Leadership
- Parental leave
Experienced Case Manager
EML —Melbourne VIC
- Full-time
- Communication skills
- Time management
- Work from home
- Parental leave
National Faith Claims Manager
Gallagher —East Melbourne VIC
- Hybrid work
- Financial services
- Communication skills
- Negotiation
- Employee stock purchase plan
- Health insurance
Assistant Product Manager
GlobeWest —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Marketing
- Employee assistance program
- Employee discount
Customer Service Executive, ANZ
Ranpak —Melbourne VIC
- Remote
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Work from home
Dispute Resolution Officer
EML —Melbourne VIC
- Full-time
- Remote
- Work from home
- Parental leave
4d
Manager Enterprise Risk & Assurance
Coliban Water —Bendigo VIC
- $142,905 - $162,360 a year
- Full-time
- Management
- Analysis skills
Quick Apply
11d
Case Manager
Mercer —Melbourne VIC
- Full-time
- Hybrid work
- Communication skills
Trainee Case Manager - Workers Compensation
1602 DXC INT SVCS VIC PTY LTD —Melbourne VIC
- Full-time
- Customer service
- Administrative experience
- In-person
Manager, Workforce Injury and Recovery
Victorian Government —Melbourne Northern Suburbs VIC
- Full-time
- Hybrid work
- Communication skills
- Health insurance
- Annual leave
9d
Logistics Manager
GenusPlus Group —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
10d
Return To Work Case Manager - Workers Compensation
1602 DXC INT SVCS VIC PTY LTD —Melbourne VIC
- Full-time
- Customer service
- Analysis skills
- Organisational skills
Case Manager
Allianz —Melbourne VIC
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Work from home
Case Manager Relationships
Link Group —Docklands VIC
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Claims Technical Specialist
TAL —Melbourne VIC
- Full-time
- Hybrid work
- Communication skills
Quick Apply
General Manager
Bolton Clarke —Melbourne South Eastern Suburbs VIC
- Full-time
- Management
- Master's degree
- Administrative experience
- Health insurance
- Employee assistance program
Senior Case Manager
DXC Technology —Melbourne VIC
- Full-time
- Microsoft Office
- Analysis skills
- Education
- Parental leave
- Employee assistance program
10d
Commercial Project Manager
Siemens —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Excel
- Communication skills
7d
General Manager Vic/Tas
Marsh —Melbourne VIC
- Full-time
- Management
- Leadership
- Communication skills

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Case Manager

EML -
Melbourne VIC

Apply Now

Job Details

Full-time
7 days ago

Benefits

Work from home
Parental leave
Employee assistance program
Gym membership
Insurance services

Qualifications

Customer service
Communication skills

Full Job Description

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

As part of our diverse team based in Melbourne, you will help make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

Do you have a passion for making a difference in people's lives? Come join us as a Case Manager and make a difference in the lives of injured workers in the Federal Self Insurance space! Working as part of the Federal Self Insurance team, this exciting case management role is to pro-actively manage a portfolio of claims, provide exceptional customer service to all stakeholders and support injured workers to recover and return to work.

This will be a permanent, full time position based in our Melbourne office, with work-from-home flexibility (up to 3 days per week) considered from month three, subject to performance and approval.

YOUR RESPONSIBILITIES

Provide early, timely and personal customer focused and empathetic service to injured workers and employers.
Proactively and effectively manage all aspects of a caseload of worker's compensation claims within the legislation and compliance guidelines.
Deliver the desired customer experience to all stakeholders and manage the end-to-end outcomes for a portfolio of cases.
Provide accurate and complete information that is consistent and easy to understand (including options about any claim, entitlements, obligations and responsibilities).
Conduct claims reviews, case conferences or face to face meetings with clients as required.

ABOUT YOU

Previous experience within the medical or corporate field, specialising in customer service is high desirable.
Experience in managing claims in the workers compensation scheme or the Safety Rehabilitation Act (SRC) is advantageous but not necessary.
An empathetic, resilient, and motivational approach to provide customer centric support
A driven professional with highly developed written and verbal communication skills
Careful consideration to detail with a high concern for accuracy
Strong stakeholder engagement and management
Committed to supporting injured workers with their recovery and return to work

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

A diverse and collaborative team culture like no other
Flexibility to work from home to support work/life balance
A corporate wellbeing program with discounted health insurance and gym membership
Generous discounts from over 350 retailers through our RewardsHub program
Comprehensive learning and development opportunities to help you reach your full potential
Access to support and counselling services with work or personal matters, through our Employee Assistance Program
Companywide events to stay connected and celebrate success
Entitlement to annual company incentive scheme + salary reviews
Up to 16 weeks paid parental leave, plus super

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.

Apply Now

Refine Your Search

claims manager jobs in victoria

Case Manager

Senior Claims Operations Manager

Experienced Case Manager

National Faith Claims Manager

Assistant Product Manager

Customer Service Executive, ANZ

Dispute Resolution Officer

Manager Enterprise Risk & Assurance

Case Manager

Trainee Case Manager - Workers Compensation

Manager, Workforce Injury and Recovery

Logistics Manager

Return To Work Case Manager - Workers Compensation

Case Manager

Case Manager Relationships

Claims Technical Specialist

General Manager

Senior Case Manager

Commercial Project Manager

General Manager Vic/Tas

I want to receive the latest job alert for claims manager in victoria

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