In-Demand business analyst support services global support centre Jobs in victoria

Business Analyst - Support Services Global Support Centre
Cotton On —Geelong VIC
- Full-time
- Analysis skills
- APIs
13h
Operational Risk Analyst - Support Services Global Support Centre
Cotton On —Geelong VIC
- $70,000 - $80,000 a year
- Full-time
- Analysis skills
- Analytics
8d
Planners - Expressions of Interest 2026
Cotton On —Geelong VIC
- Full-time
- Analysis skills
- Time management
- Analytics
Technology and Operations Centre Referrals
Accenture —Ballarat VIC
- Full-time
- On-the-job training
- Parental leave
Entry Level Service Delivery Analyst - Service Delivery Centre
EY —Ballarat VIC
- Microsoft Office
- Analysis skills
- Recruiting
- Parental leave
Senior Contact Centre Analyst
Probe CX —Melbourne VIC
- Full-time
- Microsoft Excel
- SQL
- Leadership
Change Analyst
Deakin University —Melbourne VIC
- $105,933 - $116,643 a year
- Full-time
- Hybrid work
- Analysis skills
- No degree
- Parental leave
- Employee discount
5d
Hotel Revenue Analyst
Acacia Global Trading Pty Ltd —Melbourne VIC
- $85,000 - $90,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Parental leave
- Employee discount
Quick Apply
14h
Business Manager F&I
Inchcape —Melbourne VIC
- Microsoft Office
- Financial services
- Communication skills
Service Desk Analyst
Fujitsu —Melbourne VIC
- Hybrid work
- Software troubleshooting
- Customer service
- Communication skills
Risk & Controls Analyst
Link Group —Docklands VIC
- Hybrid work
- Financial services
- Parental leave
- Employee assistance program
Windows Linux-Expressions of Interest - Ballarat
Accenture —Ballarat VIC
- Full-time
- Azure
- AWS
Principal Cybersecurity Incident Analyst
NTT DATA —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Customer service
- Writing skills
Principal Cybersecurity Incident Analyst
NTT Ltd —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Customer service
- Writing skills
Cloud Solution Engineer
Concentrix —Melbourne VIC
- Full-time
- DevOps
- SQL
- AWS
Senior Technical Business Analyst
Future Secure AI —Melbourne VIC
- Agile
- AI
- Leadership
Quick Apply
3d
Contract - Senior Consultant - Business Analyst (AI & Data)
Datacom —Melbourne VIC
- Contract
- Hybrid work
- Azure
- Master's degree
- AWS
Quick Apply
Associate AI Engineer
Karbon —Melbourne VIC
- Azure
- Doctoral degree
- Computer Science
- Annual leave
- Parental leave
Quick Apply
Security Engineer
Link Group —Docklands VIC
- Hybrid work
- Azure
- Computer Science
- Microsoft Office
- Parental leave
- Employee assistance program
Senior AI Engineer
Karbon —Melbourne VIC
- Azure
- Doctoral degree
- Computer Science
- Annual leave
- Parental leave
Quick Apply
5d

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business analyst support services global support centre jobs near victoria

Business Analyst - Support Services Global Support Centre

Cotton On -
Geelong VIC

Apply Now

Job Details

Full-time
13 hours ago

Benefits

Childcare assistance

Qualifications

Hybris
SAP
Business analysis
Magento
Shopify
E-commerce
Analysis skills
APIs

Full Job Description

Do you speak fashion? We're hiring, let’s chat!

ABOUT US

Born in Australia, loved around the world.

At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives.

We’re playfully rebellious and always optimistic. Join our world and let's do good things together.

ABOUT THE ROLE

We have an exciting opportunity for a Business Analyst to join our Global Technology team, with a focus on supporting our Digital platforms.

In this role, you’ll partner closely with stakeholders across the business to understand, shape and document requirements that drive meaningful digital outcomes. You’ll play a key role in translating business needs into clear, actionable solutions, ensuring alignment between technology delivery and commercial objectives.

You’ll be responsible for developing business cases, defining requirements and supporting testing, while also assessing feasibility, timelines and impacts to existing systems. Leading analysis activities, gathering insights and validating solutions will be critical to delivering successful outcomes.

This role also plays a key part in building strong cross-functional relationships, mentoring others and contributing to a culture of continuous improvement and innovation within the team.

SKILLS AND EXPERIENCE

5+ years' experience as a Business Analyst working on digital, eCommerce or customer-facing platforms
Demonstrated experience working with at least one enterprise eCommerce platform (e.g. Shopify Plus, Salesforce Commerce Cloud, Adobe Commerce - Magento, BigCommerce Enterprise, SAP Commerce Cloud - Hybris, commerce tools)
Strong understanding of end-to-end eCommerce processes including; Product catalogue management, Search and merchandising, Promotions and pricing, Checkout, Payments, Order management, Fulfilment and returns, Customer accounts and loyalty
Experience integrating third-party platforms including understanding of API integrations
Understanding of modern web technologies and architecture
Proven ability to analyse and document complex business processes and translate them into clear functional and non-functional requirements
Excellent stakeholder engagement skills, with the ability to communicate effectively across both technical and non-technical audiences

BENEFITS

Competitive salary
Flexible working options & people-first leave initiatives
Access to our world-class Support Centre, with an in-house restaurant & state-of-the-art wellness centre featuring free gym & holistic health services
Subsidised onsite childcare centre
50% off our Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie & Supre
24/7 Wellness support – mental health, relationships, family + more
Local & Global career growth
Discounts for you & your family – medical, travel, financial + more
Performance & Peak incentives to reward + recognise our team
Returnity - Paid program for new parents heading back to work
Bring your dog to work
Recognition, team connection moments & more!

Cotton On’s purpose is to make a positive difference in people’s lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men’s, kids, body, accessories and stationery.

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.

We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

If you have any individual needs in order to fully participate in the recruitment process, please contact us at [email protected] so we may support you in completing the job application process.

Apply Now

Refine Your Search

business analyst support services global support centre jobs in victoria

Business Analyst - Support Services Global Support Centre

Operational Risk Analyst - Support Services Global Support Centre

Planners - Expressions of Interest 2026

Technology and Operations Centre Referrals

Entry Level Service Delivery Analyst - Service Delivery Centre

Senior Contact Centre Analyst

Change Analyst

Hotel Revenue Analyst

Business Manager F&I

Service Desk Analyst

Risk & Controls Analyst

Windows Linux-Expressions of Interest - Ballarat

Principal Cybersecurity Incident Analyst

Principal Cybersecurity Incident Analyst

Cloud Solution Engineer

Senior Technical Business Analyst

Contract - Senior Consultant - Business Analyst (AI & Data)

Associate AI Engineer

Security Engineer

Senior AI Engineer

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