We Put the World on Vacation
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Go where opportunity is always on
If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our team at The Sebel Pinnacle Valley Resort, Accor Vacation Club as a Guest Experience Host & Face to Face Lead Generator, today!
How You'll Shine
Greeting and registering of owners and guests
Providing information on local area attractions
Completion of all department-related paperwork
Using all communication equipment including telephones, facsimiles and computers
Generating sales appointments for our sales centers located at our amazing resorts and via livestream
Establishing commonality and building rapport with your customers to ensure an exceptional experience is delivered
Working closely with the resort operations team to provide a high level of service and a seamless transition for owners and guests through the check-in process
Clearly articulating the benefits of traveling within the Wyndham Destinations community
Meeting targets and KPIs as set by the business
Meet targets and KPI's as set by the business
How You'll Be Rewarded
Build your career with a value-driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
Great career development opportunities
Exclusive global discounts on accommodation, dining, lifestyle, and more, adding extra sparkle to your work-life experience.
Gain full access to Accor's learning and development platform, offering thousands of courses and sessions to unlock your potential and expand your knowledge.
Great career development opportunities
Work in a dynamic and supportive environment that values diversity and inclusion.
Shared rental accommodation available (including WIFI and Electricity)
What You'll Bring
To be successful in this role, you will be:
Previous experience within a similar hotel position
Genuine passion for customer service and the local area
Excellent communicator with strong interpersonal skills
Enthusiastic, self-motivated and positive individual
Immaculate presentation and professional grooming standards
High levels of computer literacy
Previous experience with a PMS system (Hirum, Fidelio, Opera etc) advantageous
Have the ability to recognise and solve problems in the workplace
Ability to work a flexible schedule, including nights, weekends, public and school holidays.
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.
