In-Demand Reactive support expert Jobs in Vic

Reactive Support Expert - AU
Ever Nimble Ltd —Port Melbourne VIC
- $55,000 - $65,000 a year
- Full-time
- Communication skills
- Work from home
- Employee discount
Quick Apply
Conference and Events Coordinator
Accor Apartments & Realty —Melbourne VIC
- Weekend availability
- Hospitality
- Negotiation
- Time management
8d
ENM Network Technical Specialist
Infosys —Melbourne VIC
- $90,243 - $98,861 a year
- Rotating roster
- Azure
- Management
- Computer Science
- Health insurance
- Parental leave
Manager Safety & Wellbeing
Bank Australia —Collingwood VIC
- Contract
- Writing skills
- Communication skills
- Negotiation
- Parental leave
- Gym membership
CONNOR Store Manager - POINT COOK, VIC
CONNOR —Point Cook VIC
- Overtime
- Management
- Sales
- Data entry
Senior Media Adviser
Department of Education —Melbourne City Centre VIC
- Weekend availability
13d
Maintenance Technician
Nutrien Ag Solutions Limited —Laverton North VIC
- $89,981 - $134,971 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Engineering
- Parental leave
8d
CONNOR Store Manager - Airport West, VIC
CONNOR —Airport West VIC
- Overtime
- Management
- Sales
- Data entry
Maintenance Technician
Nutrien Ag Solutions —Laverton North VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Engineering
- Parental leave
8d
CONNOR Store Manager - Airport West, VIC
Connor Clothing —Airport West VIC
- Overtime
- Management
- Sales
- Data entry
CONNOR Store Manager - POINT COOK, VIC
Connor Clothing —Point Cook VIC
- Overtime
- Management
- Sales
- Data entry
Social Content Production Manager (Traffic Coordination)
Sportsbet —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Annual leave
- On-the-job training
13h
Head of Media, Public Affairs
Department of Health —Melbourne City Centre VIC
- Weekend availability
- Recruiting
7d
Senior Power System Engineer
Siemens Gamesa —Melbourne VIC
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Work from home
Specialist Power Systems Engineer
Vestas —Melbourne VIC
- Full-time
- Doctoral degree
- Master's degree
- Bachelor's degree
- Parental leave
- Employee assistance program

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Reactive Support Expert - AU

Ever Nimble Ltd -
Port Melbourne VIC

Quick Apply

Job Details

Permanent | Full-time
$55,000 - $65,000 a year

Benefits

Birthday leave
Work from home
Employee discount

Qualifications

IT support
Communication skills

Full Job Description

Do you get IT?

Ever Nimble is excited to present an opportunity for an IT Support Technician to join the Reactive Support team in our Port Melbourne office. This is a great opportunity for individuals that are looking to gain more experience to join a forward-thinking and supportive company.

So, who are we? Ever Nimble was recently named Overall Partner of the Year (APAC) at Canalys Forums 2025, ranked No. 12 overall at the TechPartner Fast50 Awards, and previously named the #1 Fastest-Growing MSP globally and earned the title of MSP of The Year 2023! We have reached these amazing goals by doing IT a little differently. We’re not your typical IT provider that stays behind a keyboard. Customer communication is important to us, whether face-to-face or over the phone, as we really like to integrate into our customer's businesses to truly understand how they work. We excel at uniting teams, streamlining processes, and delivering reliable infrastructure solutions. Our presence spans Swansea (UK), Calgary (CAN), Melbourne (AUS) and our HQ located in Perth (AUS).

Our commitment lies in keeping our clients well-informed, effectively managing priorities, and executing tasks with the utmost care, pride, and ownership. We are in search of a candidate who will embrace our robust approach to customer support and align with our core values.

We also make sure that we are providing the same level of care and support to our internal teams. Ever Nimble officially became certified as a 'Great Place to Work' in 2022, and was named in Australia’s Best Workplaces™ in Technology for 2023.

Benefits and perks of being an EN Employee:

Great work environment and team;
Experienced tech experts to learn from;
Opportunities to grow and develop;
Staff discounts on IT Equipment purchased from https://store.evernimble.com;
Rewards and incentives for performance and training;
Opportunities to travel for work;
Paid birthday leave;
Generous Work From Anywhere allowance;
We support flexible working;
Regular social events.

About you:

2 years (minimum) of experience in IT support is required for this role;
Familiarity with hardware components including laptops, desktops, servers, storage devices, and network devices;
Ability to work independently and manage multiple tasks simultaneously;
Strong problem-solving skills and attention to detail;
Excellent communication skills, both verbal and written;
Ability to travel to client sites as needed (via company Uber account).

About the role:

As part of our award-winning support desk team, you’ll provide awesome first and second-line tech support to our incredible customers;
Support hardware equipment including laptops, desktops, servers, storage devices, and network devices;
Support a vast array of software across many industries;
Handle on-site visits for troubleshooting, maintenance, and repairs;
Escalate issues to Senior Technicians or vendors when necessary;
Maintain knowledge of the latest hardware and software trends and technologies.

Customer Service is key:

Customer confidence; we communicate with our clients in person and on the phone;
Ability to communicate effectively and efficiently, with the ability to provide advice to non-technically minded customers;
Work collaboratively;
Responding in a timely manner to service issues and requests;
Proactive problem-solver with attention to detail.

The tech you will be exposed to:

Halo PSA
Microsoft 365
Active Directory
Fortinet
Datto (RMM, DR, Networking)
Firewalls & Networking
Automation tools
All types of IT hardware

IT is our jam, and we pride ourselves on helping businesses thrive through honest and smart advice. And yes, often there are cupcakes involved. So, if you get IT and want to know more, click the Apply button.

Important: Applications must be from candidates living in or close to Port Melbourne, VIC.

Recruiters: We love your hustle, but please don’t contact us for now.

Company Overview

When we founded Ever Nimble, we set out to be an IT and Cyber Security company with a difference. Not only for our clients, but for our team too! We’re not your typical IT provider that stays behind a keyboard. Customer communication is important to us, whether face-to-face or over the phone, as we really like to integrate into our customer’s businesses to truly understand how they work. We’re always on the hunt for new talent to join the team!

Quick Apply

Refine Your Search

reactive support expert jobs in vic

Reactive Support Expert - AU

Conference and Events Coordinator

ENM Network Technical Specialist

Manager Safety & Wellbeing

CONNOR Store Manager - POINT COOK, VIC

Senior Media Adviser

Maintenance Technician

CONNOR Store Manager - Airport West, VIC

Maintenance Technician

CONNOR Store Manager - Airport West, VIC

CONNOR Store Manager - POINT COOK, VIC

Social Content Production Manager (Traffic Coordination)

Head of Media, Public Affairs

Senior Power System Engineer

Specialist Power Systems Engineer

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