In-Demand Guest experience ambassador Jobs in Tweed Heads, Nsw

Guest Experience Ambassador
Grill'd —Surfers Paradise QLD
- Part-time
- Customer service
- Restaurant experience
Quick Apply
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- Part-time
- Hospitality
- Customer service
- Communication skills
- Employee assistance program
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SOFITEL —Broadbeach QLD
- Full-time
- Communication skills
- Hotel experience
- Time management
Quick Apply
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L'OCCITANE en Provence —Robina QLD
- Temporary
- POS
- Employee assistance program
- Employee discount
Quick Apply

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Guest Experience Ambassador

Grill'd -
Surfers Paradise QLD

Quick Apply

Job Details

Permanent | Part-time

Qualifications

Customer service
Restaurant experience

Full Job Description

Calling all Front of House Legends

At Grill’d, we’re more than just burgers, we’re in the business of creating WOW moments that guests remember. We’re on the lookout for Front of House champions across our Surfers Paradise restaurant who live for delivering WOW service, bringing the energy, and turning every visit into something special.

No hospo experience? No problem. If you’ve worked in retail or customer service and know how to genuinely look after people you’ll thrive here.

Why You’ll Love It Here

Own the Guest Experience – Be the face of the restaurant and create standout, memorable moments every shift
Serious Perks – Free burgers on shift + sweet team discounts
Level Up Fast – Build your skills and grow your career with structured training
Good Energy Only – Fast-paced, fun, team-first culture
Make It Matter – Be part of a brand that backs community + sustainability
Win Together – Rewards and incentives when your team smashes it

What You’ll Be Owning

This is all about the guest. You’re creating the kind of experience that keeps people coming back and bringing their mates with them.

Delivering next-level, memorable guest experiences
Owning the floor, till and service flow with confidence
Bringing energy, warmth, and personality to every interaction
Jumping in to support the team and keep service humming

What We’re Looking For

You genuinely love people and creating great experiences
Background in retail, customer service or any people first role (hospo not required)
You thrive in fast-paced environments and keep your cool under pressure
You’re a team player who brings the energy and lifts others
You’ve got that natural spark, positive & proactive

The Must-Haves

Flexibility across shifts but Availability on Friday nights + across the weekend (this is when we shine)
Full working rights in Australia

What’s Next?

If you’re ready to create moments that matter and be the reason someone comes back, hit apply. Shortlisted legends will be invited to interview.

As part of the process, you’ll complete a quick online assessment – it’s a combo of fun, game-based tasks and a few video questions. It takes about 20 minutes and needs to be done within 48 hours of applying. Once you’re done, you’ll even get a personalised insight report (think of it as a snapshot of your strengths and how you like to work). Shortlisted candidates will be contacted for an interview.

At Grill’d, we embrace and value diversity of culture, sexual orientation and gender identity. We promote a workplace that actively seeks to include and welcome unique contributions of all people.

Eligibility: Applicants must have the right to work in Australia and be 16 years old.

#LI-DNI

Video

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guest experience ambassador jobs in tweed heads, nsw

Guest Experience Ambassador

Concierge

Food & Beverage Assistant Manager (C&E)

Beauty Host - Robina

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