About the work unit / facility
Roster Support Office / Corporate Services / Townsville University Hospital
About your opportunity
The Roster Support Officer provides dedicated rostering and workforce management support services to unit managers / line managers to achieve the optimal deployment of business unit resources.
About your new employer
Clinical Excellence
The Townsville Hospital and Health Service (HHS) organisation offers a diverse and dynamic healthcare environment, providing access to cutting-edge medical practices, advanced research, and specialised clinical expertise. As a leading tertiary and referral service, we foster continuous professional development, allowing staff to work on complex cases, engage with multidisciplinary teams, and contribute to innovative healthcare solutions.
Career Growth and Development
We support career progression with structured pathways, secondment opportunities, and access to education and training programs. Whether specialising in a clinical field, upskilling in Digital Health, or transitioning to leadership roles, employees benefit from mentorship, professional development initiatives, and strong institutional partnerships with James Cook University (JCU).
Supportive Workplace Culture and Regional Advantage
A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network. Employees experience a unique blend of career growth and lifestyle flexibility without the hustle of larger cities.
Work/Life Balance and Lifestyle Benefits
Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.
Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security, and a family-friendly environment. Staff benefit from regional opportunities while maintaining modern healthcare advantages.
Competitive salary and benefits:
We offer attractive remuneration packages and generous leave entitlements.
Salary range: $79,272 to $88,158 p.a. (AO3)
4 to 6 weeks annual leave with 14%-17.5% loading
12.75% employer contribution to superannuation
Plus Salary Sacrificing options may be available
Requirements:
Mandatory qualifications and proof of registration
Knowledge and experience with Workbrain, IWFM and/or myHR is highly desirable.
While not mandatory, rostering and/or payroll processing experience in a large complex service delivery environment is highly desirable.
There may be a requirement to work shifts/out of hours, weekends and/or public holidays to meet the requirements of Queensland Health workforce management.
Highly regarded: Demonstrated analytical and problem-solving abilities in relation to rostering and workforce management transactional issues.
Pre-employment checks will be conducted.
Please refer to the Role Description for further details.
Apply now and be part of something extraordinary!
Enquiries are welcome; for a confidential discussion please contact:
Bevan Clegg on (07) 4433 1710.
Apply ONLINE: https://apply-springboard.health.qld.gov.au/jobs/QLD-TV688011
Applications close: Thursday, 30 July 2026
Unsolicited resumes from recruitment agencies will not be accepted.
Please download the Role Description from the 'Documents' section below for application/interview preparation and future reference.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
