Mechanic
Neuron Mobility
Townsville QLD 4810
$70,000 – $85,000 per year
Neuron is the leading shared e-scooter company in Australia and Canada, operating in over 30 cities internationally.
Our mission is to partner with cities to connect people and places in a safe, convenient and fun way. Cities are our most important customers, and our vision is to help them build a more prosperous and sustainable future through new ways of moving and connecting.
Neuron was founded in Singapore in 2016; we develop our own industry-leading e-scooters which are purpose-built for sharing and safety. We also set the industry standard for the technology that manages them. The company has launched an impressive range of world firsts, particularly when it comes to safety and sustainable operations.
The Role
Our Senior Mechanics are hands-on shift leaders performing maintenance, repairs, and routine inspections on our-scooter fleet as well as monitoring the performance of our mechanics. The primary KPIs relate to the productivity of the mechanics (RTG/hour) and inventory accuracy levels. Reporting to the Operations Associate, a Senior Mechanic also ensures that our warehouse is operating efficiently, safely and in accordance with Neuron’s standard operating procedures. This role best suited for those who enjoy technical challenges, appreciate variety in their work, and are committed to safety and quality. This role also can streamline warehouse and repair processes and spearhead the growth of Neuron by proactively contributing to other launch initiatives in AUand elsewhere. The ideal candidate will have the availability to work 4 weekdays plus 1 weekend day however can be flexible for the right candidate.
What you’ll do:
· Perform routine maintenance and repairs on e-scooters and e-bikes.
· Conduct regular assurance checks to ensure all units meet safety and performance standards.
· Troubleshoot issues, identify root causes, and implement reliable solutions.
· Document completed work and maintained accurate service records.
· Collaborate with the broader operations team to ensure timely deployment of serviced vehicles.
· Develop and execute Neuron's Warehouse Management strategy in Townsville
· Ensure the Warehouse team performs quality control and basic maintenance on the e-scooters as well as adhering to the Operations Standard Operating Procedure.
· Perform basic administrative tasks, such as shift scheduling, manpower deployment and inventory management.
· Planning for and conducting monthly (or as required) stocktakes.
· Train new e-scooter mechanics and conduct any refresher training as necessary.
· Other ad-hoc tasks as required
· Responsible for the Workshop KPI's
· Represent Neuron as a positive brand ambassador.
What you'll need:
· 1-3 years of experience working with light vehicles (e.g. cars, motor scooters, motorcycles) or electrical systems
· Formal qualifications in automotive mechanics, such as a Certificate III in Light Vehicle Mechanical Technology
· Strong problem-solving and diagnostic skills
· Excellent attention to detail and commitment to high-quality work.
· A valid driver's licence
· Ability to regularly lift, carry and manoeuvre items weighing 28-35kg.
· A suitable personal smart phone is required (generally an Apple or Android device from 2018 or newer)
· Prior experience in stock planning and management.
· A hands-on approach to leadership - our Senior Mechanic will need to be comfortable “leading by example, “working alongside our mechanics.
· A process-driven mentality, with experience defining best practice warehouse procedures.
· Flexible work schedule with the ability to work occasional evenings and weekends as needed, especially during new location launch periods.
· Excellent communication and people skills.
· A keen curiosity in shared mobility and a growth mindset.
Our Values
Make It Happen
We strive to deliver results with the highest impact and are committed to following through. We continuously optimise through collaboration to achieve the best collective outcomes.
Be Proactive
We seize the initiative and are always looking for continual improvement, for ourselves, our team and the cities we serve. We relish the chance for action even if it leads us outside of our normal scope.
Trust Facts Over Opinions
Our decisions are evidence-based. We assess situations fairly, wherever possible using reason and logic rather than unverified opinions.
Stay Curious
We ask questions, challenge assumptions, learn from mistakes and are ready to leave behind what we thought we knew.
Do More With Less
We understand that both time and resources are finite. We balance our priorities and think strategically about how we can maximise our impact and the return on investment.
Pay: $70,000.00 – $85,000.00 per year
Work Location: In person
