About Our School, Work Environment and Team Culture
Wilsonton State School is a vibrant Prep to Year 6 co-educational school committed to delivering high-quality education that develops creative, clever and skilled lifelong learners. Our school values innovation, inclusion and community, with technology playing an important role in supporting contemporary teaching and learning practices. The school features extensive facilities, including a unique Information and Media Centre that supports digital learning, collaboration and multimedia innovation.
Our team culture is collaborative, supportive and student-focused, with staff working together to create a safe, inclusive and future-focused learning environment. We value strong relationships, continuous improvement and responsive support for both students and staff.
About the Role
The School Technical Officer will play a key role in supporting and maintaining the school's Information and Communication Technology (ICT) environment to ensure reliable, safe and effective access to technology for both staff and students. In alignment with the Department of Education School Technical Officer role description, responsibilities include providing advice and assistance on maximising the effectiveness of ICT operations, supporting the acquisition, installation, operation, maintenance, repair and replacement of hardware and software, and assisting staff and students with technical support and troubleshooting.
The role also involves maintaining accountable records and ICT asset inventories, supporting networking and connectivity, providing preventative maintenance and emergency repairs, assisting with staff training in ICT tools, and communicating with regional and central support teams on technical matters. The successful applicant will also contribute to the development and oversight of procedures and guidelines that ensure the correct, safe and effective use of computing equipment and digital technologies across the school.
Must-Have Skills and Experience
Experience maintaining, troubleshooting and repairing computers and associated ICT equipment
Strong practical knowledge of desktop and laptop systems, printers, peripherals and mobile devices such as iPads
Understanding of Local Area Networks (LAN), Wide Area Networks (WAN) and basic server infrastructure
Ability to provide effective technical support and communicate solutions clearly to staff and students
Strong analytical and problem-solving skills with a focus on minimising downtime
Experience maintaining ICT records, inventories and asset management systems
Ability to provide advice on software suitability and emerging technologies relevant to educational settings
Commitment to safe work practices and the safe operation of ICT equipment
Strong organisational and interpersonal skills with the ability to work collaboratively as part of a team
Current Blue Card (Working with Children Check) or ability to obtain one
Capacity to attain Department of Education Orange Card School Administrator certification
Diploma qualification relevant to ICT support or an equivalent qualification acceptable to the Department of Education
Nice-to-Have Skills and Experience
Previous experience working in a school or education environment
Familiarity with the Department of Education Managed Operating Environment (MOE)
Experience supporting interactive learning technologies, multimedia systems and digital learning environments
Knowledge of network security practices and remote support tools
Experience with preventative maintenance systems and ICT asset lifecycle management
Ability to identify and implement innovative technology solutions that enhance teaching and learning
Interest in emerging educational technologies and digital transformation initiatives
Interested? To Apply:
Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
Attach a 2-page written statement in response to the attached role description
Progressional roles show a salary range spanning two classifications. Appointment will be made at the level appropriate to skill and fulfilment of required criteria.
We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.
Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted.<space>This work is licensed under a Creative Commons Attribution 3.0 Australia License.
