Risk, Compliance & Business Performance Lead
Your new team
You'll be joining the Property & Facilities team within the Finance division, working directly with the Head of Property to provide strategic leadership across our national property portfolio. This high-performing team is responsible for managing A&G's property and facilities operations across Sydney and Brisbane, ensuring our workplaces support our people and our business to thrive. As Risk, Compliance & Business Performance Lead, you'll play a pivotal role in establishing robust governance frameworks, driving portfolio performance excellence, and ensuring we meet the highest standards of compliance and operational resilience. Together, we're building the foundation that supports A&G's mission to be Australia's best insurer.
The role
As the Risk, Compliance & Business Performance Lead, you'll be the trusted advisor to the Head of Property, responsible for establishing and overseeing the Property function's risk, compliance, governance, and business performance framework across our national portfolio. You'll provide strategic leadership in regulatory compliance, operational risk management, business continuity, governance, performance reporting, portfolio assurance, and project oversight—ensuring the Property function operates with strong governance, robust controls, transparent reporting, and disciplined execution aligned to enterprise objectives.
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Maintain and actively manage compliance obligations registers, statutory compliance programs, and oversee all audits, certifications, inspections and regulatory reporting
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Maintain enterprise-aligned Property Risk Registers and supporting risk frameworks, lead risk assessments, assurance reviews and mitigation programs, and provide clear visibility of risk exposure
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Establish and continuously improve the Property governance framework, lead delivery of monthly, quarterly and annual performance reporting, and develop KPI scorecards, dashboards and executive reporting packs
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Coordinate governance forums, steering committees and executive reviews, ensuring meetings are well-structured with documented outcomes and tracked actions
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Provide strategic portfolio insights and performance analysis to support informed decision-making by senior leadership
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Maintain oversight of strategic property initiatives and project governance, ensuring delivery aligns with agreed scope, budget and timelines
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Coordinate preparation of business cases, investment proposals and executive submissions to a high standard
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Develop, maintain and regularly review site-specific Business Continuity Plans (BCP), Disaster Recovery (DR) plans and Emergency Management Plans
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Maintain accurate registers for chemical, asbestos and hazardous materials, and ensure compliance with all relevant environmental and safety legislation
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Govern and administer Safe Work Method Statements (SWMS), Job Safety Analysis (JSA) and Permit to Work processes
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Develop, maintain and regularly review SOPs, MOPs, EOPs and governance standards to ensure operational consistency
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Design and deliver annual audit programs and associated executive reporting, providing assurance over the effectiveness of controls, compliance obligations and governance frameworks
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Manage the governance, compliance and performance of service providers, ensuring contractual obligations are met and service delivery aligns with organisational standards
What experience you'll bring
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8–15 years' experience across Property, Facilities Management, Corporate Real Estate, Risk, Compliance, Governance or Business Performance
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Demonstrated experience in establishing and embedding governance, compliance and performance frameworks within complex organisational environments
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Strong capability in executive, committee and board reporting, with the ability to present complex information clearly and concisely to senior stakeholders
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Proven project governance and assurance experience, including oversight of delivery against agreed milestones, quality standards and compliance obligations
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Strong financial, commercial and analytical skills, with the ability to assess data and provide evidence-based recommendations
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Advanced stakeholder management and communication skills, with demonstrated ability to build effective relationships, influence outcomes and engage credibly across all organisational levels
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Experience within Financial Services, Banking or Insurance, with an understanding of the regulatory landscape and governance expectations (desirable)
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Experience working within a Corporate Real Estate, Property or Facilities Management function (desirable)
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A strong understanding of enterprise governance, performance management and reporting frameworks
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Relevant tertiary qualifications in Business, Risk Management, Property, Facilities Management, or related discipline
Location
Close to a variety of public transport and easy parking options, the Toowong office has excellent end of trip facilities (including secure bike storage and showers), outdoor spaces and plenty of modern collaborative areas to work and connect with colleagues. Conveniently based at Toowong Village tower with views of the mountains and the Brisbane River, our location is only 4 km from the city and provides access to retail, restaurants and other amenities.
The benefits of working at A&G
Be rewarded — we recognise high performance and reward our people for their hard work through bonuses and other perks.
Work flexibility — with options to work from home up to two days per week after probation.
Options for leave — life happens, so we've got volunteer days, an additional paid 'ME' day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
Grow with us — we've got learning and professional development opportunities to suit everyone.
Give back — our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you're passionate about.
Take care of yourself — your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
Celebrate the wins — we love sharing our successes and celebrating together - join us and you've got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
Save money — as well as discounts on insurance products, we've teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.
About us
Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community. Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, and Coles Insurance. We're excited about the future and we're always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia's best insurer! If this sounds like you, apply today.
Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.
- A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.
Internal Applicants: Please ensure your manager or team leader is aware of your application. If this sounds like your next challenge, click on the APPLY NOW button and submit your application.
We are accepting referrals for this position. If you know someone who has the right skills & experience, please encourage them to apply and advise our recruitment team.
