Compliance Support Officer
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Multiple Permanent Opportunity (35 hour working week)
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Parramatta, Gosford, Maitland, Lithgow or Wollongong
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Clerk Grade 3/4
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Hybrid and Flexible working arrangements available - 3 days onsite required
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Salary Range - $84,659 - $92,701 pa + superannuation
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Applications Close: Wednesday 3rd of June 2026 [at 10:59am]
Are you skilled in undertaking audits and investigations? Do you have an inquisitive mind and keen eye for detail and a strong understanding of financial documentation along with interpreting legislation? If so, we have an exciting opportunity for you to join our Business Taxes Team as an Compliance Officer at Revenue NSW.
Revenue NSW is the state’s principal revenue management agency and is part of the Department of Customer Service (DCS). We manage taxes, fines, debts and administer grants in a fair, efficient and timely manner. Through this we give back to the community and fund essential State services for the people of NSW.
As a Compliance Support Officer, you will play a crucial role in conducting audits and investigations to ensure adherence to relevant laws and internal policies. You will research and make decisions and provide customer education on compliance related matters. Your attention to detail, strong analytical skills, and ability to communicate effectively is vital in this role.
About the role
As the Compliance Support Officer, you will:
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Utilise your Accounting or Finance knowledge to interpret financial documents and analyse information in a compliance setting.
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Excellent written and verbal communication skills, with experience in writing clear correspondence and accurate reports.
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Meet customers or their external representatives such as accountants via online meetings or at their place of business, conduct interviews and review key documents.
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Analyse customer information from various external and internal data sources in compliance with relevant legislation and prepare reports outlining findings and recommendations.
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Advise customers of audit conclusions and work in collaboration with them to meet their obligations.
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Deliver customer focused education and connect them to relevant educational resources.
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Perform regular travel within the Sydney region where our customers are mainly located, and from time-to-time travel to areas outside of Sydney.
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Have Tertiary qualifications in accounting or related discipline or equivalent relevant experience.
To be successful in this position you will demonstrate:
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Manage Self -You will be detail-orientated and organised, with the ability to manage priorities and meet deadlines.
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Communicate Effectively -You will communicate clearly, actively listen to others and respond with understanding and respect.
- Commit to Customer Service -You will have a customer focused mindset and strive to put the customer at the forefront of everything you do.
- Think and Solve Problems -You will think, analyse and consider the broader context to develop practical solutions.
- Finance -You will understand and apply financial processes to achieve value for money and minimise financial risk.
Working at DCS
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35-hour working week, with opportunities for flex leave where additional hours are worked.
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Revenue NSW is proud of our diverse and regional teams. We welcome flexible, hybrid working arrangements with your office location at one of our many Revenue NSW working locations https://www.nsw.gov.au/departments-and-agencies/customer-service/dcs-building-access (subject to approval and availability).
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Learning tools are available for ongoing professional development.
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Health and wellbeing programs.
Who we are
By putting the customer at the centre of all programs and initiatives, we are transforming the way government interacts with the people of NSW. Our services are designed so that everyone can access and interact with them in a meaningful way.
DCS is focused on delivering customer service, digital transformation and regulatory reform to more than 8 million people.
From safety inspectors to marriage celebrants, from customer service representatives to emergency response teams, our people are dedicated to making the lives of our customers better.
We are here to help
Need some help with your application? - The capability application tool helps job applicants understand and use the NSW Public Sector Capability Framework when applying for jobs with the NSW government. To access the tool please
If you do not meet all the criteria but still feel that you can succeed in this role, we welcome your application. You can discuss any enquiries regarding this role with Aldrex Condino at
[email protected].
How to apply
Please submit your resume (no more than 5 pages) and cover letter (no more than 2 pages) outlining how your skills and experience align to the role.
If you are successful in progressing through the application process, you may be asked to an interview and additional assessments.
Successful candidates will be subject to pre-employment checks including a criminal history check, entitlement to work check, and reference checks.
This recruitment process may be used to create a Talent Pool for similar opportunities that become available over the next 18 months.
We are a 2025 Circle Back Initiative Employer and commit to respond to every applicant.
Visit our Careers site to about us and our colleagues.
