In-Demand Administrative & business operations occupations Jobs in Thornleigh, Nsw

Licensing Representative
Department of Customer Service —Sydney NSW
- $84,659 - $92,701 a year
- Full-time
8d
Application Analyst
NSW Police Force —Sydney Olympic Park NSW
- $129,464 - $142,665 a year
- Full-time
- Agile
- Communication skills
- SDLC
7d
Executive Support Officer
NSW Police Force —Sydney Olympic Park NSW
- $84,659 - $92,701 a year
- Full-time
1d
Quality Assurance Manager
NSW Police Force —Parramatta NSW
- $113,574 - $125,720 a year
- Full-time
- Work from home
8d
Roster Officer
NSW Police Force —Balmain NSW
- $99,938 - $103,089 a year
- Full-time
21h
Retail Manager
Australian Museum —Sydney NSW
- $102,936 - $113,579 a year
- Weekend availability
- Management
- POS
- Leadership
9d
Governance Officer
NSW Reconstruction Authority —Sydney NSW
- $116,981 - $129,492 a year
- Full-time
- Hybrid work
- Communication skills
- Employee assistance program
3h
Business Manager 2 - Full Time - Ongoing - Melonba Public School
School Administrative and Support —Sydney NSW
- $60.07 - $66.50 an hour
- Full-time
- Communication skills
10d
Lead, Strategic Operations
Department of Education —Sydney NSW
- $129,464 - $142,665 a year
- Full-time
- Hybrid work
- Analysis skills
- Opportunities for advancement
1d
Senior Business Consultant (SAP Payroll & Insurance)
NSW Police Force —Sydney Olympic Park NSW
- $129,464 - $142,665 a year
- Full-time
Senior Workplace Services Manager
NSW Department of Communities and Justice —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Office
- Microsoft Office
- No degree
- On-the-job training
- Employee assistance program
5d
Senior Workplace Services Manager
Crown Solicitor's Office —Sydney NSW
- $129,464 - $146,945 a year
- Full-time
- Office
- Microsoft Office
- No degree
- On-the-job training
- Employee assistance program
5d
Senior ICT Business Analyst
NSW Police Force —Parramatta NSW
- $149,739 - $156,088 a year
- Full-time
2d

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Application Analyst
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Application Analyst
NSW Police Force —Sydney Olympic Park NSW
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Licensing Representative

Department of Customer Service -
Sydney NSW

Apply Now

Job Details

Full-time
$84,659 - $92,701 a year
8 days ago

Full Job Description

Department of Customer Service

Reference number

req52396

Occupation

Policy

Work type

Full-Time

Location

Sydney - Greater West

Salary Information

$84,659 - $92,701 + Super

Closing date

06 July 2026 at 10:00am

Licensing Representative
NSW Building Commission, Licensing and Accreditation

Grade: Clerk Grade 3/4
Duration: Multiple opportunities for up-to 12 months with the possibility of ongoing
Location: Parramatta (regular office attendance required)

Be part of a dynamic and responsive team to help improve experiences for the people and businesses of NSW:

A great opportunity to take the next step in your regulatory career
A competitive salary with flexible working arrangements available

An exciting opportunity has arisen, and we are seeking applications to fill multiple temporary roles for up 12 months in the Trades and Specialist team and/or Building & Design Building Practitioners, NSW Building Commission. If you are interested, please read the information below, which includes information about the role, instructions about how to apply and the closing date.

About the Role - Licensing Representative
The purpose of the Licensing Representative (Regulatory Operation Support Officer) role is to deliver a high-quality service by undertaking a range of activities necessary to assess, process and determine a range of applications within our legislation. The role
provides assistance, information and customer support services to facilitate the effective operation of our business.

We deliver a diverse range of regulatory schemes to enable individuals, businesses and organisations to operate in NSW while assuring the community that the requirements of the law are being met. We are passionate about putting the customer at the centre
of everything we do and adopting new technologies to make government work better.

To be successful in this role, you will:

Undertake a range of activities to assess and determine a range of applications in a timely and accurate manner as per the relevant legislation and policies
Ensure applications that are escalated for higher approval are sufficiently documented and follow policies and procedures to allow the approver to action.
Maintain and apply sound knowledge of current procedures, standards, and legislation to provide timely, accurate and
consistent responses to customers on a wide range of matters.
Undertake a range of operational and administrative tasks as delegations to support the effective operations of the team.
Update and maintain records and databases, complying with service delivery systems, policies and procedures, ensuring that all
information is accurate, stored correctly and accessible.
Educate clients/customers on their rights and responsibilities, requirements, and services available to raise community
awareness and ensure compliance with legislation
Analyse more complex matters and/or ensure they are appropriately referred and/or escalated to relevant business areas.

Key challenges of the role:

Working in a high workload regulatory environment with competing priorities
Delivering all customer service activities, administration and processing tasks in line with agreed standards and tight timeframes, while maintaining accuracy and attention to detail.
Working flexibly with a mobile mindset, adaptable through change, and able to cross train to move from one team to another and adjust to changing workloads as directed.
Exercising tact, professional judgement and, sensitivity when responding to culturally and /or linguistically diverse customers.

How to apply

Submit an up-to-date CV (maximum 5 pages) and a brief cover letter (maximum 2 pages)
Combine your CV and cover letter into a single document when submitting your application
Ensure your application clearly outlines how your skills and experience align with the requirements of the role

For any recruitment related queries please contact Talent Advisor, Afrah via [email protected]

Salary Grade 0304, with the base salary for this role starting at $84659 base plus superannuation

For enquiries relating to recruitment please contact Afrah Ahmed Saied via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Closing Date: Monday, 06th July 2026 (09:59am)

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected].

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

Apply Now

Refine Your Search

administrative & business operations occupations jobs in thornleigh, nsw

Licensing Representative

Application Analyst

Executive Support Officer

Quality Assurance Manager

Roster Officer

Retail Manager

Governance Officer

Business Manager 2 - Full Time - Ongoing - Melonba Public School

Lead, Strategic Operations

Senior Business Consultant (SAP Payroll & Insurance)

Senior Workplace Services Manager

Senior Workplace Services Manager

Senior ICT Business Analyst

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