In-Demand Shift leader Jobs in The Rocks Nsw

Event Cinemas Top Ryde - Cinema Worker Level 2
EVT Group —Ryde NSW
- Management
- Customer service
- No degree
Cinema Worker Level 2
EVT Group —Sydney NSW
- Management
- Customer service
- No degree
10d
Area Manager - Full-Time (NSW)
Landon Group —Sydney NSW
- Full-time
- Management
- Cleaning
- In-person
Quick Apply
11d
Rostering Officer Home Care Scheduling - Ryde (Permanent Full Time)
Right At Home Sydney Ryde —North Ryde NSW
- $80,000 - $90,000 a year
- Full-time
- CPR Certification
- Management
- Microsoft Office
- Opportunities for advancement
Quick Apply
11d
Customer Service/Sales Consultant
The Automotive Group —Brookvale NSW
- $33.40 a year
- Part-time
- Hospitality
- Sales
- Customer service
- Paid training
- Employee discount
Quick Apply
GELATO MESSINA MARTIN PLACE - TEAM LEADER
Gelato Messina —Sydney NSW
- $33.06 - $39.55 an hour
- Weekend availability
- Hospitality
- Customer service
- Supervising experience
- Employee discount
- Free food
Quick Apply
14h
Event Cinemas Hornsby_Frontline Cinema Worker
EVT Group —Hornsby NSW
- Management
- Customer service
- No degree
Shift Leader - Ashfield
Guzman y Gomez —Ashfield NSW
- Part-time
- Sales
- Leadership
- Communication skills
- Employee assistance program
Quick Apply
Customer Service Team Member
Bunnings —Rozelle NSW
- Weekend availability
- Café
- Parental leave
Team Leader - Home and Community Care
Uniting NSW.ACT —Parramatta NSW
- Up to $18,550 a year
- Supervising experience
- First Aid Certification
- No degree
Team Leader - Mosman
Blessed Bowls —Mosman NSW
- From $25 an hour
- Weekend availability
- Hospitality
- Customer service
- In-person
- Employee discount
- Free food
Quick Apply
Service Leader
Camp Australia —Randwick NSW
- Contract
- Childcare
- First Aid Certification
- Parental leave
- Employee assistance program
Ferry Driver
Europcar —Sydney NSW
- Part-time
- Health insurance
- Employee assistance program
Warehouse Storeperson / HR Delivery Driver – Afternoon Shift
O'Brien Glass Industries Limited —Padstow NSW
- $47.65 an hour
- Overtime
- Management
- Communication skills
- Employee discount
14d
Team Leader
Bakers Delight Balmain —Balmain NSW
- $29 - $40 an hour
- Full-time
- Sales
- Customer service
- Merchandising
Quick Apply
9d
Store Manager | LEGO
Lagardere AWPL —Sydney Kingsford Smith Airport NSW
- Weekend availability
- Leadership
- Communication skills
- Parental leave
- Employee assistance program
Site Supervisor – NSW
SKG Services Pty Ltd —Darlington NSW
- $24.95 - $42.43 an hour
- Full-time
- Management
- Customer service
- Microsoft Office
- Travel reimbursement
Quick Apply
9d
Retail Assistant Store Manager - Roselands, NSW
Sussan —Inner West NSW
- Weekend availability
- Supervising experience
- Recruiting
- Leadership
Aspire Lounge Agent
Swissport International AG —Mascot NSW
- Part-time
- Hospitality
- Communication skills
- Time management
- Paid training
- Opportunities for advancement
Assistant Venue Leader
Yo-Chi —Crows Nest NSW
- $65,000 - $76,000 a year
- Full-time
- Hospitality
- Cash handling
- Leadership

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Event Cinemas Top Ryde - Cinema Worker Level 2

EVT Group
Ryde NSW

Apply Now

Job Details

Casual

Qualifications

Management
RSA
Customer service
Property maintenance
TMS
Cleaning
Security
LMS

Full Job Description

Title: Cinema Employee Level 2

Position Overview:
A team member at this level has completed induction and training to attain the competency required to perform work within the scope of this level; or holds the equivalent experience or expertise required to perform work within the scope of this level.
Provides exemplary customer service and executes tasks associated with supporting the operation of a cinema entertainment complex to the highest standard.
Is responsible for the quality of their own work, while subject to routine supervision either individually or in a team environment on a range of tasks.
Makes decisions and exercises discretion in relation to routine matters within their area of work, drawing on their skill, training, and knowledge for this level.
Subject to knowledge and skill at this level, this team member may operate flexibly as required between work areas.
May be undertaking training as a bio-box operator, subject to routine supervision.

Our Vision is being leaders in creating experiences and properties that escape the ordinary.
Our Purpose is to make the day better for ourselves, each other, our group, our customers, and communities.
We do this by living our values of empowerment, possibilities, and community. We achieve our Vision and Purpose by delivering on our goals and values.
Our Goals

Growing revenue above market
Maximise assets
Business transformation

Our Values

Empowerment: We make it happen
Possibilities: We evolve and innovate
Community: We make the connection

Cinema Worker Level 2 Key Accountabilities

General Cinema Duties
Continuously monitor and consistently deliver customer service to a high standard. Ensures a positive experience for all patrons by prioritising and attending to their needs proactively.
Address and handle minor customer feedback, ensuring prompt resolution while maintaining a positive customer experience, within the scope of knowledge and skill at this level.
Actively contribute to and participate in all cinema campaigns.
Follow Workplace Health and Safety policies and procedures including emergency procedures.
Attend and complete all mandatory training sessions as designated by EVT.
Assist fellow employees as needed, fostering a cooperative and supportive work environment.
Conduct thorough and precise opening, closing and shift change-over procedures for the relevant area.
Ensure a well-maintained and aesthetically pleasing work area through regular presentation and minor maintenance tasks.
Monitor, action (where appropriate to skill and knowledge level) and/or report any issues with all cinema assets and property. This includes but is not limited to; auditorium seating, all cinema equipment, customer facing and back-of-house property and products, including bathroom facilities.
Maintain a high standard of cleanliness and hygiene through diligent cleaning practices.
Security knowledge and awareness.
Queue management and crowd control.
Lost property maintenance.
Retail Customer Service
Proficiency in register operation and ticketing systems.
Product and service knowledge.
Cash preparation and responsibility for own till.
Conduct self-audits and ensure financial balance through attention to detail and accuracy.
Prepare food and beverages for sale, ensuring a high standard of quality and product presentation.
Maintain product stock levels and presentation, in accordance with planograms where applicable.
Assist with stock control through accurate stock handling. Support preparation for stocktake as required.
RSA qualifications as required.
Cinema Attendant
Maintain an elevated standard of customer service by prioritising and attending to their needs proactively.
Presentation and minor maintenance of games machines.
Queue management and crowd control including allocated seating management.
Performs regular checks of ticketing, auditoriums and public access areas. Action and/or report issues as appropriate to skill and knowledge at this level.
Support on-screen presentation by monitoring, actioning and/or reporting film quality, in-cinema comfort and ambiance issues.
4. Bio-Box Training
Identify projection room equipment including audio equipment, TMS, LMS, BMS, workstation, projectors, film formats.
Monitor and rectify issues with sound, focus/framing in auditoriums, supporting a high standard of content presentation.
Content management including DCP-delivery and ingest via physical hard drives, IP delivery & satellite delivery.
Monitor the delivery of alternative content including live satellite streaming and special event screenings.
TMS daily scheduled session check.
Audio Video content requirements for Conference and Events (AV equipment, laptops, audio format changes etc.).
Knowledge in film programming.
General maintenance within the cinema complex as appropriate to skill and knowledge at this level.

KPI’s

KPI - Operational Responsibility for Cinema

NPS results.
Achieve a sound level of competence in cash handling.
Food and beverage prepared and served to a high standard and in a timely manner.
Performs effective suggestive selling and upselling techniques.
Accurate handling of stock.
Completes service checklists.
Effectively manages cinema turnaround times.
General level of interest in the role.
Willingness to help others.
Support of fellow employees.

Skills and Experience

These are the desired skills and experience for this role:

Competent in basic Maths and English
Competent in cash handling

Behavioural Capabilities
The following are the mindsets and behaviours required for this role:

Customer Focused: Dedicated to delivering excellence in customer sentiment. Continuously strives to improve customer sentiment.
Contributing to the team: Focused on creating a team-oriented workplace which fosters collaboration between colleagues.
Communication: Displays effective communication with all team members and customers.
Decision Making: Ability to make effective decisions.
Work Standards: All tasks are completed to the highest standards.
Personal Presentation: Maintains personal presentation and grooming.
Safety Awareness: a commitment to following policies and procedures. Active participation and engagement in company health and safety initiatives.

Apply Now

Refine Your Search

shift leader jobs in the rocks nsw

Event Cinemas Top Ryde - Cinema Worker Level 2

Cinema Worker Level 2

Area Manager - Full-Time (NSW)

Rostering Officer Home Care Scheduling - Ryde (Permanent Full Time)

Customer Service/Sales Consultant

GELATO MESSINA MARTIN PLACE - TEAM LEADER

Event Cinemas Hornsby_Frontline Cinema Worker

Shift Leader - Ashfield

Customer Service Team Member

Team Leader - Home and Community Care

Team Leader - Mosman

Service Leader

Ferry Driver

Warehouse Storeperson / HR Delivery Driver – Afternoon Shift

Team Leader

Store Manager | LEGO

Site Supervisor – NSW

Retail Assistant Store Manager - Roselands, NSW

Aspire Lounge Agent

Assistant Venue Leader

I want to receive the latest job alert for shift leader in the rocks nsw

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