In-Demand Systems administrator Jobs in Tatura Vic

BAF354 - Business Systems Administrator (CRM)
Goulburn-Murray Water —Tatura VIC
- CRM software
- Customer service
- Salesforce
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- Part-time
- Microsoft Powerpoint
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- Microsoft Outlook
5d

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BAF354 - Business Systems Administrator (CRM)

Goulburn-Murray Water -
Tatura VIC

Apply Now

Job Details

Qualifications

CRM software
Customer service
Enterprise software
SAP
Salesforce
Security
Agile

Full Job Description

Own and optimise GMW's future CRM & Billing platform

Goulburn-Murray Water (GMW) is Australia’s largest rural water corporation responsible for storing, managing and delivering water across most of northern Victoria. GMW provides more than 39,000 services to about 25,000 customers in its operating region.

GMW is investing in a modern CRM & Billing platform and we're looking for an experienced Business Systems Administrator (CRM) to become the technical custodian of this critical enterprise solution.

Based in Tatura this role spans implementation, transition to business-as-usual and ongoing platform administration, giving you the opportunity to influence how the platform operates for years to come.

What you'll do

Lead the technology delivery side of the CRM & Billing platform
Administer, configure and optimise the CRM platform.
Manage workflows, forms, business rules, security and user access.
Support releases, testing, cutovers and transition activities.
Improve data quality, controls and integration outcomes.
Work closely with implementation partners while maintaining ownership of platform standards and governance.
Drive continuous improvement and operational excellence post go-live.

What you'll bring

Experience administering CRM, billing or customer service platforms.
Strong understanding of integrations, security and data governance.
Experience supporting enterprise system implementations and operational support environments.
Exposure to platforms such as Infor, Dynamics 365, Salesforce, Oracle, SAP, TechnologyOne or similar solutions.
Experience working in agile or hybrid project delivery environments.
A passion for solving complex technical and business challenges.

Why Join GMW?

Take ownership of a key enterprise platform.
Work on a high-profile digital transformation project.
Enjoy variety across project delivery and operational support.
Flexible workplace arrangements and meaningful community impact.

For more information, view the position description below.

Applications close on Friday 14 August 2026 . To apply for this role please complete the GMW application form provided below and email together with a copy of your current CV to [email protected].

GMW is an equal opportunity employer supporting diversity and inclusion in the workplace. GMW encourages people with diverse backgrounds, experience and perspectives to apply.

We welcome applications from people with disability and aim to provide an inclusive and accessible workplace. If you need any help with the application process or would like to discuss reasonable adjustments to support you to take part in an interview, please contact: [email protected]

Apply Now

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BAF354 - Business Systems Administrator (CRM)

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