In-Demand software Jobs in tasmania

Customer Support Specialist
Procreate —Hobart TAS
- $65,000 - $85,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
Software Tester
Cams Club Inc —Moonah TAS
- $65,000 - $87,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- No degree
Quick Apply
9d
Computer Salesperson
Harvey Norman —Devonport TAS
- Weekend availability
- Customer service
- Communication skills
- Employee discount
6d
Frontend Engineer
Procreate —Hobart TAS
- Full-time
- Hybrid work
- DevOps
- APIs
- In-person
Desktop Support Officer
Axiom Technologies —Burnie TAS
- Part-time
- Remote
- Microsoft Outlook
- Management
- Customer service
Accounts Payable/ Receivable Assistant - Admin Support - Part Time
Unity School Of Education —Hobart TAS
- $26.50 - $32.50 an hour
- Part-time
- Administrative experience
- In-person
Quick Apply
2d
Interventional Cardiologist
Charles Clinic Heart Care —Tasmania
- Call employer
- Administrative experience
- Clinic
Product Designer
Procreate —Hobart TAS
- Full-time
- Hybrid work
- In-person
Project Technician
Honeywell —Hobart TAS
- Full-time
- Electrical experience
- HVAC
- Computer skills
Robotics Product Specialist - Hobart
Stryker —Hobart TAS
- Full-time
- Health insurance
- Parental leave
Test & Validation Planner
Caterpillar —Burnie TAS
- Full-time
- Management
- Team management
- No degree
13d
General Practitioner - Hobart
Access Aged Care —Hobart TAS
- $2,000 a day
- 8 hour shift
- Care plans
9d
Graduate GIS Officer
Northern Midlands Council —Bishopsbourne TAS
- No degree
- Gym membership
ADMINISTRATION OFFICER - MPS - TAS
Winc —Moonah TAS
- Management
- Customer service
- Administrative experience
- Parental leave
- Employee assistance program
Senior Software Engineer - Systems
Procreate —Hobart TAS
- Full-time
- Hybrid work
- Engineering
- In-person
Optometrist
Specsavers Pty. Ltd. —Rosny Park TAS
- Up to $130,000 a year
- Weekend availability
- Leadership
- Health insurance
- Employee assistance program
Senior Software Engineer - Rendering
Procreate —Hobart TAS
- Full-time
- Hybrid work
- APIs
- In-person
Trade Assistant.
United Forklift and Access Solutions —Devonport TAS
- Overtime
- Forklift
- Communication skills
- Employee assistance program
- Employee discount
Imaging Cardiologist
Charles Clinic Heart Care —Launceston TAS
- Part-time
- Administrative experience
- Clinic
Locum VR General Practitioner | Hobart TAS
Mediix —Hobart TAS
- $150 an hour
- Monday to Friday
- Nursing
Quick Apply

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Customer Support Specialist

Procreate -
Hobart TAS

Apply Now

Job Details

Full-time
$65,000 - $85,000 a year

Qualifications

Customer service
Japanese
Communication skills

Full Job Description

We’re looking for a dedicated Customer Support Specialist to help us serve our large and growing user base. We’re driven by the desire to deliver the best creative software experience for our global community.

You’ll bring excellent communication skills, a genuine passion for helping people, and the ability to quickly understand both user needs and product functionality. Your primary responsibility will be supporting our Japanese/ Korean speaking community but you will also deliver support in English as required. You’ll respond to requests, manage enquiries, and work closely with internal teams to ensure every interaction with Procreate users is thoughtful, solution-focused, and aligned with our high standards.

The role

The role sits within our Community Care team, and you’ll report to Aimee Sorell, our Community Care Manager. You’ll collaborate with Customer Support Specialists, Quality Assurance Specialists, Engineers, Designers, and most importantly, with Procreate users worldwide.

What you'll do

Respond to customer support queries with empathy, clarity, and accuracy.
Manage and respond to App Store reviews.
Work alongside Quality Assurance Specialists to identify and escalate product issues.
Learn and apply knowledge of new and existing software features.
Deliver support in our supported languages: English and Japanese/ Korean language.

Required Skills

Customer focus: Genuine passion for customer service and the ability to provide a personalised experience.
Communication skills: Strong written and verbal ability in English and Japanese/ Korean.
Collaborative mindset: Comfortable working as part of a team and sharing knowledge.
Analytical approach: Solution-oriented and able to resolve issues effectively.

Bonus Skills

Confidence using Apple hardware and software
Interest or ability in video editing/creation to support user guidance.
Direct experience engaging with mainstream Japanese or Korean social media platforms.

What to expect in the first 6-12 months

Complete the Procreate onboarding process and get to know your colleagues.
Develop an understanding of our customer support practices, processes, and frameworks.
Begin to build relationships with team leaders and key stakeholders.
Gain familiarity with standard queries and responses, becoming a reliable and contributing member of the Community Care team.

We want to hear from you

We’d love to hear about how you see yourself contributing to Procreate in this role. Please note, we do not operate remote or hybrid models. We’re looking for full-time and on-site employees for our Hobart or Sydney office.

Pay: $65,000.00 – $85,000.00 per year

Work Location: In person

Apply Now

Refine Your Search

software jobs in tasmania

Customer Support Specialist

Software Tester

Computer Salesperson

Frontend Engineer

Desktop Support Officer

Accounts Payable/ Receivable Assistant - Admin Support - Part Time

Interventional Cardiologist

Product Designer

Project Technician

Robotics Product Specialist - Hobart

Test & Validation Planner

General Practitioner - Hobart

Graduate GIS Officer

ADMINISTRATION OFFICER - MPS - TAS

Senior Software Engineer - Systems

Optometrist

Senior Software Engineer - Rendering

Trade Assistant.

Imaging Cardiologist

Locum VR General Practitioner | Hobart TAS

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