Why We Exist and What We Do:
At Dr. Squatch (www.drsquatch.com), we're raising the bar on men's personal care with our line of natural, high-performance products. We're on a high-growth, fast-moving ride, continually introducing new product categories, launching into retailers nationwide, and growing internationally. We have been recognized and certified by Great Place to Work® multiple times, and we achieved status as a certified B Corp in 2023. We are looking for passionate, talented people who want to join us in our mission to inspire and educate men to be happier and healthier!
About the Role:
Dr. Squatch is looking for a commercially driven Account Manager to lead our relationships with Australia's largest grocery retailers, Coles and Woolworths.
Reporting into the International team, you'll be responsible for developing customer relationships, delivering best-in-class joint business plans, executing commercial initiatives and ensuring flawless activation of Dr. Squatch's global growth strategy within the Australian market.
This is a highly collaborative role. You'll work closely with teams across the US and International business to localise global innovation, marketing campaigns and customer strategies for Australian retailers, ensuring they deliver maximum impact for shoppers and customers.
The ideal candidate will bring 5-8 years of FMCG account management experience, ideally within health & beauty or personal care, alongside a proven ability to build trusted customer relationships and deliver sustainable commercial growth.
If you're excited by joining one of the fastest-growing men's personal care brands in the world and want the opportunity to make a meaningful impact with iconic Australian retailers, we'd love to hear from you.
This is a full-time role based in Australia (Sydney preferred). The position will be remote with travel as needed to retailers.
Compensation is base salary plus superannuation and bonus opportunity. Compensation will be commensurate with the candidate's experience and local market rates.
Key Responsibilities:
- Strategic Account Management
- Own the commercial relationship with Coles and Woolworths, becoming a trusted partner to key customer stakeholders.
- Deliver sustainable sales growth through excellent customer management, commercial execution and collaborative planning.
- Identify opportunities to expand distribution, improve visibility and unlock incremental growth across the category.
- Joint Business Planning
- Develop and execute annual Joint Business Plans aligned to customer strategies and Dr. Squatch's growth ambitions.
- Lead promotional planning, assortment reviews and commercial discussions with retail partners.
- Monitor performance and recommend actions to maximise sales, profitability and category growth.
- Local Market Activation
- Partner with the US and International teams to localise global innovation launches, marketing campaigns and commercial initiatives for the Australian market.
- Ensure global strategies are adapted effectively to meet local customer and shopper needs.
- Coordinate cross-functional execution to deliver flawless launches and retail activation.
- Commercial Planning & Forecasting
- Support customer forecasting, promotional planning and sales analysis to deliver strong in-market execution.
- Manage customer budgets and promotional investment to maximise commercial return.
- Monitor KPIs, identify risks and opportunities, and provide regular performance updates.
- Cross-Functional Collaboration
- Work closely with Marketing, Supply Chain, Finance and International teams to ensure seamless delivery of customer plans.
- Champion the voice of Australian customers internally and share market insights to influence future planning.
- Build strong relationships across global teams to ensure alignment and effective execution.
- Category & Shopper Growth
- Use customer, shopper and category insights to identify opportunities that drive growth for both retailers and Dr. Squatch.
- Support innovation launches and range expansion by developing compelling customer sell-in stories.
- Help establish Dr. Squatch as the leading premium men's personal care brand within Australian retail.
Qualifications:
- 5-8 years of FMCG account management experience, ideally within health & beauty, personal care or adjacent consumer goods categories.
- Proven experience managing major Australian retailers, ideally Coles and Woolworths.
- Strong commercial acumen with experience building Joint Business Plans and delivering sustainable account growth.
- Experience managing forecasts, promotional plans and customer investment.
- Excellent relationship-building and negotiation skills, with the ability to influence both customers and internal stakeholders.
- Highly collaborative, with experience working across international or matrix organisations.
- Strong analytical skills and confidence using data to inform commercial decisions.
- Organised, proactive and comfortable managing multiple priorities within a fast-paced environment.
- Bachelor's degree or equivalent commercial experience.
#LI-TC1 #LI-FULLTIME
Who We Are:
Our core values come naturally and make us a better, more whole, and unique team. We are Bold & Innovative - we are creative, rethink how things are done, and find a way. We Play to Win - we have high standards, we encourage ownership of work, we are scrappy, we act with urgency, and we invest in the outcome of our work. We are Team Squatch - we are humble, help others outside our own wheelhouse, stay positive, have fun, and have approachable and transparent leadership.
We offer a competitive salary in a growth-focused & collaborative team environment. Benefits include medical, dental, vision, 401k with Squatch match, and PTO. We also have great perks like healthy snacks, frequent company events, and of course, free products!
For Applicants with Disabilities. Reasonable accommodation will be made so that qualified applicants with disabilities may participate in the application process. If you need any accommodations during the hiring process, please let us know when you submit your application and we'll do our very best to adjust as needed.
For Information regarding Data Privacy, please review https://privacy.drsquatch.com/.
Unsolicited Resume Policy. Dr. Squatch ("DRSQ") employs an internal Talent Acquisition department. Exceptionally, DRSQ may choose to supplement that internal team with support from temporary staffing agencies, placement services, and/or recruiting agencies ("Agency"). Agencies are hereby specifically directed NOT to contact DRSQ employees directly in an attempt to present candidates. DRSQ's Talent Acquisition team is responsible for all candidate presentations to our hiring managers.
To protect the interests of all parties, Dr. Squatch will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to DRSQ, including unsolicited resumes sent to a DRSQ email address or mailing address, directly to DRSQ employees, or to DRSQ's resume database will be considered property of Dr. Squatch.
DRSQ will not pay a placement, service or other fee for any placement resulting from the receipt of an unsolicited resume. This also includes partial resumes, LinkedIn profiles, general candidate profiles, and/or candidate details or information. DRSQ will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees.
DRSQ's Talent Acquisition team must provide advance written approval to an Agency to submit resumes and/or profiles for a specific job-opening, and the approval must be in conjunction with a valid fully executed staffing, placement or other service agreement. DRSQ will not pay a fee to any Agency that does not have a fully executed agreement in place prior to submission, receipt and placement of candidates.
