In-Demand Unified communications solutions engineer Jobs in Sydney Nsw

L2 Unified Communications (UC) Support Engineer
Orro Pty Ltd —Sydney NSW
- Contract
- Hybrid work
- Parental leave
- Employee discount
2d
Senior Solutions Engineer
Copado —Sydney NSW
- Full-time
- Salesforce
- AI
- Communication skills
Quick Apply
Solutions Engineer - Spend/ERP
Airwallex —Sydney NSW
- Full-time
- PMP
- Salesforce
- ERP systems
Manager Unified Communications
Vocus —Sydney NSW
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Time management
- Parental leave
- Fuel discount
Quick Apply
12d
Senior Staff Solutions Engineer
Kong —Sydney NSW
- Full-time
- Management
- Computer Science
- Engineering
Technical Solutions Engineer, Campus & WiFi-focused - Sydney
Arista Networks —Sydney NSW
- Full-time
- Computer Science
- Sales
- Data analysis skills
Quick Apply
Senior Site Reliability Engineer
Dynatrace —Sydney NSW
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Health insurance
- Annual leave
Controls Design Engineer (EPMS), CDE
Amazon Corporate Services Pty Ltd —Sydney NSW
- Full-time
- AWS
- Electrical experience
- Bachelor's degree
Solutions Architect - Payments
Airwallex —Sydney NSW
- Full-time
- Hybrid work
- Salesforce
- Bachelor's degree
- APIs
Engineer - Modern Workplace (Managed Services)
LAB3 —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Management
- SharePoint
Quick Apply
9d
Senior IT Engineer, LRC
Airwallex —Sydney NSW
- Full-time
- Computer Science
- Salesforce
- AWS
Lead AI Engineer
hipages Group —Sydney NSW
- Hybrid work
- Master's degree
- AWS
- AI
Quick Apply
Principal AI Engineer, Business Accounts
Airwallex —Sydney NSW
- Full-time
- Computer Science
- Salesforce
- Databases
Senior Software Engineer (Frontend), Business Accounts
Airwallex —Sydney NSW
- Full-time
- Computer Science
- Salesforce
- Bachelor's degree
Software Engineer, Yield
Airwallex —Sydney NSW
- Full-time
- Computer Science
- Salesforce
- AWS
Senior Network Engineer, Australia
Airwallex —Sydney NSW
- Full-time
- Hybrid work
- Computer Science
- Salesforce
- AWS
Senior Corporate Security Engineer
Airwallex —Sydney NSW
- $150,000 - $220,000 a year
- Full-time
- Computer Science
- Salesforce
- Bachelor's degree
Staff Engineer
MongoDB —Sydney NSW
- On call
- Hybrid work
- Azure
- AWS
- Communication skills
- Health insurance
- Dental insurance
5d
Senior Backend Engineer - Entities Platform
Canva —Sydney NSW
- Full-time
- Hybrid work
- Databases
- AWS
- University
- Parental leave
Quick Apply
5d
Senior Product Security Engineer
Airwallex —Sydney NSW
- $150,000 - $220,000 a year
- Full-time
- Google Suite
- Computer Science
- Salesforce

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L2 Unified Communications (UC) Support Engineer

Orro Pty Ltd
Sydney NSW

Apply Now

Job Details

Contract | Fixed term
2 days ago

Benefits

Parental leave
Employee discount
Paid volunteer leave

Qualifications

Nutrition
CCDA
CCIE

Full Job Description

Sydney | 12 Month Fixed Term Contract | Hybrid Work Model | Competitive base + super + benefits

Thousands of people rely on this platform every day. You'll be one of the engineers responsible for keeping it running. Join Orro's Networks team supporting one of Australia's largest enterprise voice environments, where you'll work across Cisco Webex Dedicated Instance, CUCM, SIP, CUBE and complex dial plans. This is hands on engineering with real ownership, not simply responding to tickets.

About Orro

We're an Australian success story, now close to 500 people strong, delivering secure, end to end digital solutions across cloud, collaboration, cyber security, data services and network infrastructure, all backed by over 20 years of experience. Trusted by some of Australia's biggest brands, Orro leads the way in designing, building and operating digital infrastructure that delivers greater efficiency, agility, performance and resilience. Our solutions take the stress out of tech for more than 400 businesses and over 20 million Australians every single day.

Our mission? To create "future now" solutions making it faster, simpler and safer for people to access, store and share information, wherever they are and whoever they're with. But more than that, we know that real impact comes from connecting people, not just machines. That's why we take the time to understand our clients; how they work, what matters to them, and where they're headed so we can deliver not just what they need today, but what they'll need next.

With offices in Sydney, Melbourne, Canberra, Brisbane and Perth, and teams across New Zealand, the Philippines and the UK, Orro is known for delivering future ready solutions, backed by deep expertise, genuine human insight and lasting partnerships.

What You'll Be Doing

You will provide Level 2 technical service across the design, implementation, support and maintenance of a large Cisco collaboration estate. Day to day, that means working across Webex Dedicated Instance, CUCM, Unity Connection and the voice infrastructure that connects it all to the outside world, keeping enterprise telephony highly available and the caller experience clean.

Expect to partner closely with the wider Networks team, the customer and telecom providers to resolve complex voice issues and deliver migrations, and to share in on call support and incident resolution alongside the team.

Deploy and support Cisco Webex Dedicated Instance, CUCM, Unity Connection and Unified Attendant Console.
Configure and troubleshoot SIP trunks, call routing, CUBE, PRI/E1 gateways and PSTN connectivity.
Support dial plan administration including translation patterns, route patterns and route groups.
Diagnose voice quality and call routing issues, escalating to carriers where needed.
Manage IVR prompts and voicemail call handlers, and keep documentation and monthly reporting current.

What You'll Bring

The Essentials

5 to 7+ years supporting Cisco Unified Communications environments in a Level 2 or higher capacity.
Strong hands on experience across Cisco Webex Dedicated Instance, CUCM, Unity Connection and Cisco Unified Attendant Console.
Cisco certifications such as CCNP Collaboration, CCNA Collaboration (legacy) or CCIE Collaboration.
Deep SIP capability across trunks, call routing and CUBE, plus PRI/E1 circuits, PSTN connectivity and Cisco voice gateway technologies.
Dial plan design experience and excellent diagnostic skills across voice quality and call routing.
Exceptional written and verbal English communication, with a strong customer service ethic and the ability to build rapport quickly with customers, colleagues and suppliers.

Bonus Points

Experience with Webex Calling, Expressway or Contact Centre solutions.
Experience supporting and maintaining Cisco routers and switches for voice traffic optimisation.

Even if you don't tick every box, don't let that hold you back. If this sounds like your kind of challenge, we'd genuinely love to hear from you.

Why Orro?

At Orro, we're proud to support our people and the people who matter most to them in meaningful and inclusive ways. From public holiday swaps that embrace family and cultural diversity, to generous parental and caregiver leave, flexible work options, and company wide mentoring, we're here to help you thrive at every stage of life. We also invest in the future through our Emerging Leaders Development Program, nurturing the next generation of talent from within.

On top of that, you'll enjoy 3 days of paid volunteer leave each year, novated leasing, employee discounts, and full access to our wellbeing platform packed with expert fitness plans, nutrition tips, and tools to help you feel your best, inside and out.

Note: The role is subject to state and federal police background checks. Applicants must have the unrestricted right to work in Australia. Visa sponsorship is not available for this position.

Apply Now

Refine Your Search

unified communications solutions engineer jobs in sydney nsw

L2 Unified Communications (UC) Support Engineer

Senior Solutions Engineer

Solutions Engineer - Spend/ERP

Manager Unified Communications

Senior Staff Solutions Engineer

Technical Solutions Engineer, Campus & WiFi-focused - Sydney

Senior Site Reliability Engineer

Controls Design Engineer (EPMS), CDE

Solutions Architect - Payments

Engineer - Modern Workplace (Managed Services)

Senior IT Engineer, LRC

Lead AI Engineer

Principal AI Engineer, Business Accounts

Senior Software Engineer (Frontend), Business Accounts

Software Engineer, Yield

Senior Network Engineer, Australia

Senior Corporate Security Engineer

Staff Engineer

Senior Backend Engineer - Entities Platform

Senior Product Security Engineer

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