In-Demand Solutions manager Jobs in Sydney Nsw

Customer Service Training & Quality Coordinator
City of Sydney —Sydney NSW
- $61,452 a year
- Part-time
- Customer service
- Parental leave
- Employee assistance program
11d
Employment Relations Specialist
Cochlear Ltd —Sydney NSW
- Full-time
11h
Night Manager - ibis Styles Sydney Central
IBIS STYLES —Sydney NSW
- Full-time
- Microsoft Outlook
- Microsoft Office
- Communication skills
- Opportunities for advancement
Quick Apply
4d
Site Manager - Relief
Compass Group Australia —Padstow NSW
- Full-time
- Management
- Budgeting
- Leadership
Work at TCorp - Expressions of Interest
New South Wales Treasury Corporation (TCorp) —Sydney NSW
Account Manager - SaaS - Hybrid
Experian —North Sydney NSW
- Full-time
- Public speaking
- Wellness program
- Annual leave
Quick Apply
Sales Manager | Networking Solutions
Teltonika —Mascot NSW
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Health insurance
Quick Apply
Account Manager - NSW
Cochlear Ltd —Sydney NSW
- Full-time
- Nursing
- Sales
- Salesforce
7d
Senior Product Manager - Retirement Product
Aware Super —Sydney NSW
- Product management
- Agile
- Financial services
- Work from home
- Gym membership
Restaurant & Bar Manager
Marriott International, Inc —Sydney NSW
- Full-time
- Annual leave
- Employee assistance program
Disputes Insights Manager
Zurich Insurance —North Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- Agile
- Communication skills
- Parental leave
10d
Risk Manager
HKA —Sydney NSW
- Hybrid work
- Microsoft Excel
- Organisational skills
- Leadership
Quick Apply
Compliance Manager, A&NZ
Chubb —Sydney NSW
- Full-time
- Financial services
- Communication skills
Solutions Delivery Manager
FELS Group Enterprise Solutions Pty Ltd —Sydney NSW
- $110,000 - $145,000 a year
- Full-time
- Management
- Supervising experience
- Education
- Travel reimbursement
- Health insurance
Quick Apply
9d
Manager, Technical Solutions
Virgin Australia —Sydney NSW
- Full-time
- Hybrid work
- Leadership
- Work from home
PMO Manager
AC3 —Sydney NSW
- $175,000 a year
- Full-time
- Hybrid work
- Management
- PMP
- Leadership
- Health insurance
Quick Apply
Client Solutions Manager
News Corp —Sydney NSW
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Parental leave
11d
STATION MANAGER
Europcar —Milperra NSW
- Full-time
- Management
- Team management
- Computer skills
- Health insurance
- Employee assistance program
Customer Solutions Manager, ANZ
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Computer Science
- Engineering
- Business development
Fleet Manager
Promise Services —Caringbah NSW
- $80,000 - $90,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
Quick Apply

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Customer Service Training & Quality Coordinator

City of Sydney -
Sydney NSW

Apply Now

Job Details

Permanent | Part-time
$61,452 a year
11 days ago

Benefits

Parental leave
Employee assistance program

Qualifications

Customer service
Certificate IV

Full Job Description

Sydney CBD

Customer Service/Customer Service/People Performance & Technology

Part Time/Permanent - 3 days a week

$61,452 pro-rata per annum plus superannuation

Caring for our city, creating a future for all

Our people are passionate about their communities and connected to their teams. They’re motivated by our genuine commitment to diversity and inclusion, and our clear, compelling plan for our global city: Sustainable Sydney 2030 – 2050 Continuing the Vision.

Be part of a purpose-led organisation with care at its core. You’ll make a difference by acting in the best interests of our communities and city. Be better together with collaborative and inclusive partnerships. Embrace possibilities and be open to new ideas and creating bold solutions.

About the role

We’re looking for a passionate and proactive Training & Quality Coordinator to help shape the future of customer service at the City.

In this pivotal role, you’ll design and deliver engaging, competency-based training programs, coach and mentor our customer service team, and ensure we’re consistently meeting our service standards. You’ll partner closely with the leadership team to drive and embed a culture of quality and excellence in every interaction.

If you thrive on helping others reach their potential, enjoy developing innovative learning approaches, and take pride in maintaining high service standards, this is a great opportunity to make a difference.

What we’re looking for:

experience in developing and delivering training in a contact centre or customer service environment
coaching and mentoring skills, with a focus on performance and quality outcomes
a collaborative style and ability to engage with a diverse range of learners
Certificate IV in Training & Assessment (or will complete within the first 6 months)

The recommended applicant must complete a pre-employment health declaration and a criminal history check.

Applications must be submitted online by 11:59pm, Sunday 26 July 2026.

For more information, contact Cath Veronesi, Executive Manager Service Experience on 02 9265 9843.

What we can offer you

You’ll work with passionate, welcoming and supportive people who care for our communities and create a future for all.

Flexible working

3 days of care and cultural leave each year for health and wellbeing activities, cultural and religious days or events of significance
Collaborative approach to flexible working
City centre head office, with many public transport options.

Professional development

Leadership and management development program
Further education program providing reimbursement of course fees, and study and exam leave
Opportunity to attend external courses and conferences
Long service and employee recognition awards
Employee assistance program offering free, confidential counselling

Supporting families

We provide 26 weeks of paid parental leave for all new parents, supporting diverse and inclusive families
Paid and unpaid adoption and long-term fostering leave
Paid superannuation for up to 52 weeks of parental leave
Part-time and job-sharing options available
Supportive return-to-work environment

Inclusive culture

Recognised as an Inclusive Employer by the Diversity Council of Australia
Active employee networks including City Women, City Pride, DiverseCity, Inclusive City, Young Professionals and Aboriginal and Torres Strait Islander network
Recognised family inclusive workplace
Veteran employment supporter

How to apply

We welcome candidates from all backgrounds in a workplace as diverse as our communities. We’re passionate about gender balance, with an executive team two-thirds female and half of leadership roles held by women.

All applicants, including Aboriginal and Torres Strait Islander peoples, people with disability, veterans and people of diverse sexualities and genders, are encouraged to join us.

We’re a disability confident recruiter. If you identify as a person with disability and require support for your application or the recruitment process, contact us at [email protected] or 02 9265 9333.

Apply Now

Refine Your Search

solutions manager jobs in sydney nsw

Customer Service Training & Quality Coordinator

Employment Relations Specialist

Night Manager - ibis Styles Sydney Central

Site Manager - Relief

Work at TCorp - Expressions of Interest

Account Manager - SaaS - Hybrid

Sales Manager | Networking Solutions

Account Manager - NSW

Senior Product Manager - Retirement Product

Restaurant & Bar Manager

Disputes Insights Manager

Risk Manager

Compliance Manager, A&NZ

Solutions Delivery Manager

Manager, Technical Solutions

PMO Manager

Client Solutions Manager

STATION MANAGER

Customer Solutions Manager, ANZ

Fleet Manager

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Caring for our city, creating a future for all

About the role

What we can offer you

Flexible working

Professional development

Supporting families

Inclusive culture

How to apply

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