In-Demand short term legal Jobs in sydney nsw

Program Specialist IV
Uber —Sydney NSW
- Full-time
- Google Suite
- Management
- Salesforce
Facilities Manager - Casual
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Part-time
- Microsoft Excel
- AI
- Communication skills
Quick Apply
Allens Adapt
Allens —Sydney NSW
- Hybrid work
- On-the-job training
- Employee assistance program
Seasonal Compounder
LUSH Cosmetics —Villawood NSW
- $26.65 an hour
- Temporary
- In-person
- Manufacturing
- Communication skills
- Employee assistance program
Quick Apply
6d
Referral Management and Early Support Counsellor - Blacktown Sexual Assault Service
Western Sydney Local Health District —Sydney NSW
- $76,364 - $117,755 a year
- Full-time
- Bachelor's degree
- Psychology
- Social Work
6d
Strategic Sourcing Specialist - Sydney (AU), GCP APAC
Amazon Corporate Services Pty Ltd —Sydney NSW
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Compliance, Global Advisory and Markets, Equities, Analyst, Sydney
Goldman Sachs —Sydney NSW
- Full-time
- Analysis skills
- Communication skills
- Travel reimbursement
- Health insurance
Operations Manager
YouTrip —Sydney NSW
- Full-time
- Hybrid work
- Financial services
- Leadership
Quick Apply
Asset & Wealth Management, Platform Management, Analyst, Sydney
Goldman Sachs —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
- Travel reimbursement
- Health insurance
Receptionist
DAB-Jones Lang LaSalle (NSW) Pty Ltd —North Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
Senior Consultant Global Mobility
Ashurst LLP —Sydney NSW
- In-person
- Health insurance
- Parental leave
12d
Ashurst Reach Legal Consultant – Banking & Finance lawyer - Sydney
Ashurst LLP —Sydney NSW
- Full-time
- Business
- Communication skills
- Negotiation
7d
Paralegal
Law Partners —Sydney NSW
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Senior Manager, Change Lead – Customer Due Diligence (Fixed Term)
Western Union —Sydney NSW
- Full-time
- Master's degree
- Bachelor's degree
- Leadership
2d
Remuneration and Benefits Manager
Infomedia —Sydney NSW
- Hybrid work
- Analysis skills
8d
Seasonal Production Assistant
LUSH Cosmetics —Villawood NSW
- $25.45 an hour
- Temporary
- In-person
- Manufacturing
- Communication skills
- Employee assistance program
Quick Apply
7d
Sales Executive – B2B Media & Events
Key Media —Sydney NSW
- $130,000 a year
- Full-time
- Hybrid work
- Sales
- Presentation skills
Quick Apply
Asset & Wealth Management, Client Solutions Group, Institutional Sales - Fixed Income, Associate/Vice President, Sydney
Goldman Sachs —Sydney NSW
- Full-time
- Sales
- Travel reimbursement
- Health insurance
Sales Executive
V8 Supercars —North Sydney NSW
- $85,000 - $105,000 a year
- 12 hour shift
- Sales
Quick Apply
1d
Project Manager | Orchard Hills NSW
CEVALogistics —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Engineering
- Disability insurance
- Parental leave

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short term legal jobs near sydney nsw

Program Specialist IV

Uber -
Sydney NSW

Apply Now

Job Details

Full-time

Qualifications

Jira
Mandarin
Google Suite
Management
Salesforce
Data analysis skills
Research
Communication skills

Full Job Description

About the Role

The Global High-Risk Escalations team oversees Uber's customer support processes stemming from social media interactions and other internally-surfaced escalations. We're looking for an APAC Program Specialist to help drive continuous improvement in our APAC SORT & ECR Programs.

The SORT program focuses on social media support across select platforms, and the ECR program focuses on critical escalations from ELT, VIP, partner teams, etc. You will play an integral role in ensuring the operations of the LOB run smoothly, efficiently and are continuously being improved. You will directly influence the customer experience and be responsible for creating and improving processes for safety & non-safety issues.

Global High-Risk Escalations Program Specialists are detail-oriented, skillful written and verbal communicators, and have exceptional time-management skills to balance long-term priorities alongside short-term needs. Stakeholder management is also a critically important skill as Program Specialists will work with regional leaders to implement global, operational updates to keep the programs running efficiently.

Your Impact in Role:

Identify and improve customer issues swiftly and accurately while working to improve the existing customer experience through research and insights focused on ECR & SoRT teams
Own reporting for the ECR, SORT LOBs you are supporting through deep dives and insight generation working closely with support Team Leads and Vendor Managers.
Look into data on a WoW basis to check for trends and help in improving the support we provide for our riders and driver partners.
Own support processes that are highly complex, urgent, and sensitive
Mitigate legal and media risk by providing seamless support for users whose experiences could impact Uber's public narrative
Send timely status updates, case reports, and process-improvement proposals to internal stakeholders
Build trust and maintain strong relationships with key business partners including Operations, Communications, Community Operations, Legal, and members of Uber's Executive Leadership Team
Navigate multiple knowledge bases (KBs) and contact management systems in order to resolve diverse and nuanced issue types across lines of business

The Experience You'll Bring:

Strong written and verbal communication skills - You are an effective communicator and listener, and you're comfortable expressing ideas and opinions to varied audiences
Mandarin Chinese language skills are required
Strategic problem solving - You can leverage multiple resources to inform and support critical decisions
Optimism - You are motivated by a challenge, and you approach problems with a positive attitude
Excellent interpersonal skills - You establish trust and effective working relationships with internal and external stakeholders
Excellent organization - You effectively prioritize work to target the highest-impact issues first
High flexibility - When the only constant is change, you're ready to roll with the punches while remaining customer-centric and driving resolutions
Proven ability to provide strong stakeholder management

Preferred Qualifications:

Ability to work well under deadlines and juggling multiple priorities
Ability to synthesize information quickly, highlight the key takeaways, and disseminate actionable insights
Demonstrated experience balancing multiple projects at once, prioritizing tasks, and handling time effectively
Basic data analysis skills (including building charts)
Be able to learn and master multiple systems used within the workplace such as Google Suite, Salesforce, Sprinklr, JIRA, etc.
Experience within customer support organizations

Apply Now

Refine Your Search

short term legal jobs in sydney nsw

Program Specialist IV

Facilities Manager - Casual

Allens Adapt

Seasonal Compounder

Referral Management and Early Support Counsellor - Blacktown Sexual Assault Service

Strategic Sourcing Specialist - Sydney (AU), GCP APAC

Compliance, Global Advisory and Markets, Equities, Analyst, Sydney

Operations Manager

Asset & Wealth Management, Platform Management, Analyst, Sydney

Receptionist

Senior Consultant Global Mobility

Ashurst Reach Legal Consultant – Banking & Finance lawyer - Sydney

Paralegal

Senior Manager, Change Lead – Customer Due Diligence (Fixed Term)

Remuneration and Benefits Manager

Seasonal Production Assistant

Sales Executive – B2B Media & Events

Asset & Wealth Management, Client Solutions Group, Institutional Sales - Fixed Income, Associate/Vice President, Sydney

Sales Executive

Project Manager | Orchard Hills NSW

I want to receive the latest job alert for short term legal in sydney nsw

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