In-Demand Shipping containers Jobs in Sydney Nsw

Customer Experience Consultant
Maersk —Sydney NSW
- Full-time
- Parental leave
Warehouse operator
EWE Group —Chullora NSW
WAREHOUSE ASSISTANT ALL ROUNDER - LANE COVE WEST
FlameStop Australia —Ryde NSW
- Full-time
- Customer service
- Forklift
- Warehouse experience
Quick Apply
3d
Ally Online Pick/Packer (Camperdown & St Marys NSW location)
Ally Fashion —Camperdown NSW
- Forklift
- Warehouse experience
- Communication skills
- Employee discount
Logistics Lead
THE ICONIC —Yennora NSW
- Hybrid work
- Management
- Communication skills
- Negotiation
- Parental leave
- Employee assistance program
Quick Apply
10d
Supply Planner
Fantastic Furniture —Chullora NSW
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
- Employee discount
Quick Apply
8d
State Manager - Commercial (Container Shipping)
CMA CGM —Sydney NSW
- Contract
- Remote
- Sales
- Leadership
- Negotiation
- Health insurance
- Parental leave
3d
Security Analyst
Kasada —Sydney NSW
- Full-time
- Hybrid work
- Databases
- SQL
- Analysis skills
- Parental leave
- Employee assistance program
Customer Service Manager
Hapag-Lloyd AG —Sydney NSW
- Hybrid work
- Microsoft Excel
- Salesforce
- Data analysis skills
Data Scientist (Fraud)
Kasada —Sydney NSW
- Full-time
- Hybrid work
- Research
- SQL
- AWS
- Parental leave
- Employee assistance program
Warehouse Operator
Mondiale VGL —Botany NSW
- Full-time
- Forklift
- Communication skills
- Time management
Quick Apply
Software Engineer, Doshii
Commonwealth Bank —Sydney NSW
- Full-time
- Hybrid work
- Hospitality
- AWS
- Scripting
- Parental leave
5h
Sales Support Representative
CMA CGM —Sydney NSW
- Temporary
- Remote
- Sales
- Customer service
- Microsoft Office
- Parental leave
Senior AI Engineer
Heidi —Sydney NSW
- Full-time
- Hybrid work
- AWS
- APIs
- AI
Platform Engineer
Karbon —Sydney NSW
- On call
- Computer science
- Azure
- Computer Science
- Annual leave
- Parental leave
Quick Apply
Senior AI Engineer
Karbon —Sydney NSW
- Azure
- Doctoral degree
- Computer Science
- Annual leave
- Parental leave
Quick Apply
7d
Accountant
SAM TRANSPORT GROUP —Punchbowl NSW
- $75,000 - $85,000 a year
- Full-time
- Finance
- Analysis skills
- Bachelor's degree
- Parental leave
Quick Apply
2d
Staff Backend Solution Architect Engineer
Heidi —Sydney NSW
- Full-time
- Hybrid work
- Master's degree
- AWS
- APIs
Engineering Manager, Developer Experience
Cover Genius —Sydney NSW
- Full-time
- Hybrid work
- DevOps
- Scripting
- Organisational skills
- Work from home

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shipping containers jobs near sydney nsw

Customer Experience Consultant

Maersk -
Sydney NSW

Apply Now

Job Details

Full-time

Benefits

Parental leave

Qualifications

Logistics

Full Job Description

Opportunity

The Customer Experience Consultant is crucial in delivering exceptional service to our customers in the Maersk environment. This role encompasses various activities to ensure customer satisfaction and smooth execution of the end-to-end shipment lifecycle by building a strong relationship with customers. The Customer Experience Consultant acts and communicates proactively to keep customers informed of any issues or changes, addresses root causes and seeks continuous improvements and is constantly looking for ways to improve work processes. The agent also will be able to work independently and assists the team in realizing goals and standards and shares knowledge and best practices.

Key Responsibilities

Improve Customer Experience and Drive Operational Excellence
Onboard new customer on standard processes and digital platform, establishing strong foundation for long term partnership
Align and coordinate with multiple external and internal stakeholders on customer specific requirements with IOP and SOP as outputs.
Promote digital adoption and self-service solutions to maintain a reliable and consistent service delivery at scale.
Serve as the primary point of contact for assigned customers, handling daily communication and providing timely, accurate information. Specialists/Operations etc
Execute transactional activities based on agreed IOP and SOP with the customers and internal stakeholders.
Orchestrate the end-to-end shipment cycle through fostering cross-functional collaboration for a seamless customer experience
Address pre-defined (routine) exceptions independently either directly and /or by navigating through the Maersk network.
Drive continuous improvement to improve efficiency and ease of doing business with Maersk.
Perform upselling and cross-selling by tapping low-hanging opportunities and offering customers solutions that match immediate needs.
Reinforce contract fulfillment through regular customer check-ins and collaborating with Sales/Product to improve contract fulfillment ratio

We are looking for

Strong problem-solving skills
Strong preference for candidates with experience in Logistics/Ocean transport.
We are looking for a motivated, persistent and enthusiastic person with a can-do attitude and a passion for solving complex issues
Customer first mindset: You are good at forming relationships and able to understand the customers requirement and turn these into solutions. You understand the value the customer brings to Maersk and are able to find and implement solutions that are mutually beneficial to the customer and Maersk
Stakeholder management: You are able to manage both internal and external stakeholders and are able to be persuasive towards achieving the objectives set for the accounts. You are comfortable handling customer complaints and are able to defuse conflicts early. Ability to influence without authority is a must.

We Offer

When you join our team, you join a truly diverse, global organization in a fast-moving, values-based, work environment where you can grow on the job, create, and shape our digital solutions, tap into industry-leading talent development initiatives, enjoy working with your colleagues and broaden your world view.

Be part of the world’s largest container shipping company.
Exposure to multinational environment/culture.
Room for growth and development.
Enhancing personal skills.
Soft skills such as turning complaints into opportunities, handling difficult customers, and managing customers' expectations.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected] .

Apply Now

Refine Your Search

shipping containers jobs in sydney nsw

Customer Experience Consultant

Warehouse operator

WAREHOUSE ASSISTANT ALL ROUNDER - LANE COVE WEST

Ally Online Pick/Packer (Camperdown & St Marys NSW location)

Logistics Lead

Supply Planner

State Manager - Commercial (Container Shipping)

Security Analyst

Customer Service Manager

Data Scientist (Fraud)

Warehouse Operator

Software Engineer, Doshii

Sales Support Representative

Senior AI Engineer

Platform Engineer

Senior AI Engineer

Accountant

Staff Backend Solution Architect Engineer

Engineering Manager, Developer Experience

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