In-Demand service desk Jobs in sydney nsw

Service Desk Engineer
TechConnect IT Solutions PTY Ltd —Alexandria NSW
- $90 - $105 a year
- Full-time
- Customer service
- Databases
- Machine learning
Quick Apply
Front Desk
9 Degrees Boulder Gyms —Sydney NSW
- Weekend availability
Sydney Client Advisor
Cullen Jewellery —Sydney NSW
- Part-time
- Laboratory
- Sales
- Customer service
- Employee assistance program
Quick Apply
Casual Medical Receptionist (Specialist Practice – Randwick)
Sydney Colorectal Associates Randwick —Randwick NSW
- $35 - $40 an hour
- No weekends
- Medical office experience
- Administrative experience
- Organisational skills
- Employee discount
- Free food
Quick Apply
10d
Medical Typist/Secretary
Newland Street Specialist Centre Pty Ltd —Bondi Junction NSW
- $35 - $39 an hour
- Part-time
- Customer service
- Medical office experience
- In-person
- Annual leave
Quick Apply
7d
ICT Support Engineer
AEI Australia —Sydney NSW
- $80,000 - $100,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Administrative experience
Quick Apply
Casual Reception Staff
Flow Athletic —Paddington NSW
- $26 - $32 an hour
- CRM software
- Customer service
- Front desk
2d
Client Advisor - Ryde
Amplifon —Ryde NSW
- Full-time
- Microsoft Outlook
- Sales
- Databases
Quick Apply
7d
Retail Planogram Merchandiser - Roselands - NSW
CROSSMARK Australia —Roselands NSW
- $32.79 an hour
- Urgently hiring
- Merchandising
- No experience needed
- Paid training
Quick Apply
Analyst, Office and Team Assistant
Janus Henderson —Sydney NSW
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
Front Office All Rounder
AccorHotel —Darlinghurst NSW
- $26.70 - $40.05 an hour
- Part-time
- Office experience
Quick Apply
Assistant Store Manager - rebel rCX Chatswood
Rebel —Chatswood NSW
- Full-time
- Sales
- Merchandising
- Leadership
- Parental leave
Quick Apply
Receptionist/Administrator
Sydney Health Physiotherapy —Sydney NSW
- $26 - $29 an hour
- Part-time
- Customer service
- Medical office experience
- Administrative experience
Quick Apply
Wheels Attendant
Marriott International, Inc —Sydney NSW
- Full-time
- Communication skills
- Employee assistance program
Customer Service Officer
YMCA NSW —Revesby NSW
- $20 - $35 an hour
- Weekend availability
- Customer service
- Administrative experience
- First Aid Certification
I.T help desk / Support, Database Support / software installer
Unicard Systems Pty Ltd —St Leonards NSW
- $60,000 - $85,000 a year
- Full-time
- No experience needed
- Microsoft Office
- Administrative experience
- Professional development assistance
Quick Apply
8d
Wellness Therapist – Floor & Client Experience Focus
Tsavo Wellness —Mosman NSW
- From $30 an hour
- Part-time
- Sales
- Medical office experience
- Front desk
- Employee discount
- Professional development assistance
Quick Apply
14d
Permanent Part-Time Retail Merchandiser - Marrickville NSW
CROSSMARK Australia —Marrickville NSW
- Part-time
- Merchandising
- No experience needed
- Paid training
Quick Apply
Front Desk Reception Staff
Contour Clinics —Sydney NSW
- Customer service
Security Officer
Certis Group —Macquarie Park NSW
- CPR Certification
- Customer service
- First Aid Certification
- Employee assistance program
- Employee discount

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Service Desk Engineer

TechConnect IT Solutions PTY Ltd -
Alexandria NSW

Quick Apply

Job Details

Permanent | Full-time
$90 - $105 a year

Qualifications

Asset management
Desktop support
Customer service
Databases
Machine learning
ITIL
IT support
Organisational skills
Communication skills
Mobile devices
Analytics

Full Job Description

Service Desk Engineer

Location: Sydney

About the Team (TechConnect)

TechConnect IT Solutions, an AWS Advanced Consulting Partner is made up from a team of problem-solvers, innovators and deep thinkers. We simplify complex and raw data problems, transforming them into actionable insights that help drive ongoing success for our clients.

With migration, deep data science expertise in databases, analytics, machine learning, and gaming. TechConnect provides architectural solutions and services to our clients to ensure a cost optimised architecture that delivers highly available, scalable, and secure cloud architectures.

Our Vision is to create a company that everybody loves. We have an energetic work environment that builds and grows knowledge, where we always strive to delight our customers and never settle for ordinary.

The values that guide us: Care, Collaboration, Commitment, Creativity and Clarity.

About the role

We are seeking an experienced and customer-focused Service Desk Engineer to provide high-quality onsite and remote IT support within a fast-paced, professional environment. This role is based full-time at a customer site in Sydney and plays a critical part in ensuring reliable, efficient, and user-friendly IT services.

The successful candidate will act as the local IT presence, working closely with the IT Manager as part of the regional service desk, coordinating with specialist support teams, and external partners to deliver timely resolutions, maintain IT assets, and ensure a positive end-user experience.

Key Responsibilities IT Support and Collaboration

Provide day-to-day onsite IT support a part of a regional Service Desk function and in consultation with Local IT Manager.
Deliver hands-on support for incidents, service requests, and technical issues, including meeting and event support where required.
Work collaboratively with remote service desk teams, second-line support partners, and service owners to drive fast and effective issue resolution.
Support and maintain end-user computing devices, mobile devices, and local infrastructure components.
Administer end-user accounts, access, and permissions across relevant tools and platforms, in line with established processes and standards.
Follow and contribute to Incident, Request, Problem, Change, Knowledge, and Asset Management processes.
Assist with end-user onboarding and offboarding, including IT setup and adherence to global standards.

End-User Devices and Hardware

Maintain accurate and up-to-date IT asset records within approved asset management tools.
Deploy, refresh, and replace end-user devices, peripherals, and mobile equipment.
Coordinate hardware repairs, replacements, and return-to-vendor (RMA) processes.
Ensure meeting rooms, collaboration spaces, and IT facilities meet defined technical standards.

Local IT Project Support

Assist with local IT-related projects and initiatives as required.
Coordinate with external vendors and service providers such as audio-visual, telecommunications, and digital signage partners.

Key Outcomes and Measures of Success

Stable, secure, and well-maintained workplace IT infrastructure.
High levels of end-user satisfaction through timely, professional, and customer-oriented support.
Consistent compliance with service delivery standards, processes, and documentation requirements.
Accurate ticket management, reporting, and handover of unresolved work.
Proactive communication with end users regarding progress and resolution of issues.
Effective monitoring and maintenance of workplace devices and assets, including remediation of compliance or audit findings.
Strong working relationships with end users, peers, and partner teams.

Skills and Experience

Proven experience in a Service Desk, Desktop Support, or End-User Computing role.
Strong troubleshooting skills across Windows and macOS environments.
Experience supporting laptops, desktops, mobile devices, peripherals, and meeting room technology.
Familiarity with ITSM tools and ITIL-based service management practices.
Excellent communication and customer service skills.
Ability to work independently in an onsite role while collaborating with remote teams.
Strong organisational skills and attention to detail, particularly in asset and ticket management.

What We Offer

An onsite role in a dynamic and professional working environment.
Opportunity to work closely with regional and global IT teams.
Exposure to a broad range of IT technologies, tools, and support scenarios.
A role where customer experience, ownership, and quality of service truly matter.

If you are a hands-on IT professional who enjoys working directly with users, solving problems, and being the trusted local IT presence, we would love to hear from you.

Company Overview

At TechConnect, we help businesses unlock the insights that are hidden in their data and use cloud technology to make their world better. From developing more efficient processes that save time and money to creating new technologies that help solve global and social issues.

Quick Apply

Refine Your Search

service desk jobs in sydney nsw

Service Desk Engineer

Front Desk

Sydney Client Advisor

Casual Medical Receptionist (Specialist Practice – Randwick)

Medical Typist/Secretary

ICT Support Engineer

Casual Reception Staff

Client Advisor - Ryde

Retail Planogram Merchandiser - Roselands - NSW

Analyst, Office and Team Assistant

Front Office All Rounder

Assistant Store Manager - rebel rCX Chatswood

Receptionist/Administrator

Wheels Attendant

Customer Service Officer

I.T help desk / Support, Database Support / software installer

Wellness Therapist – Floor & Client Experience Focus

Permanent Part-Time Retail Merchandiser - Marrickville NSW

Front Desk Reception Staff

Security Officer

I want to receive the latest job alert for service desk in sydney nsw

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