In-Demand Salary collections debt Jobs in Sydney Nsw

Credit Officer
Transurban —Sydney NSW
- 8 hour shift
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
5d
Business Development Representative
ezyCollect by Sidetrade —Sydney NSW
- $79,500 a year
- Full-time
- Hybrid work
- CRM software
- In-person
- Communication skills
- Parental leave
- Referral program
Quick Apply
Account Executive
ezyCollect by Sidetrade —Sydney NSW
- Full-time
- Hybrid work
- ERP systems
- Agile
- AI
- Parental leave
- Referral program
Quick Apply
Accounts Receivable Officer
Sunnyfield —Frenchs Forest NSW
- Microsoft Excel
- Analysis skills
- Communication skills
- Health insurance
1d
Engineering Manager - CRM
hipages Group —Sydney NSW
- Hybrid work
- Salesforce
- Master's degree
- AI
Quick Apply
5d
Senior Associate Litigation
Grace Lawyers —Sydney NSW
- Full-time
- Research
- Analysis skills
- Communication skills
Lawyer Commercial, Property & Transactional
Grace Lawyers —Sydney NSW
- Full-time
- Time management

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Credit Officer

Transurban -
Sydney NSW

Apply Now

Job Details

Permanent | Full-time
5 days ago

Qualifications

Microsoft Excel
Microsoft Outlook
Microsoft Office
Communication skills

Full Job Description

Sydney (Eastern Creek or CBD office location)

Permanent and Fixed-term positions available

Working at Transurban is different; it’s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions- building and operating safer, smarter, and more sustainable roads—to solve pressing transport challenges that are slowing cities down.

Are you an experienced contact centre professional looking for an immediate start?

We are seeking highly motivated, phone-based customer service and/or collections specialists to join our Credit team. These are permanent and 6- month fixed term opportunities (with a potential for extension or permanent conversion for high-performing individuals).

What’s in it for you?

Before we dive into the role, here is why you’ll love working with us:

Attractive salary package
Permanent or fixed-term positions
Flexible, hybrid work arrangement after training completion
No weekends and no late evening shifts! Enjoy a fortnightly roster of Monday–Friday shifts (8.30am-4.30pm, 9.00am-5.00pm, or 9.30am-5.30pm)
6 weeks of comprehensive, fully paid onsite training delivered at our Eastern Creek office (or CBD office)
Following your training, the role can be based in either Eastern Creek or CBD office

About the role

As a Collections Officer, you’ll support strong customer outcomes while helping optimise cash flow and manage credit risk within a structured, professional contact centre environment.

Manage a combination of inbound and outbound customer calls, with calls averaging around 20 minutes per call, designed to support quality conversations and effective resolution
Negotiate outstanding payments and deliver fair, compliant, outcome focused resolutions
Review and assess customer accounts to identify risk, next actions, and appropriate outcomes
Support customers experiencing financial hardship by identifying fair and sustainable solutions
Collaborate closely with internal stakeholders, including Customer Service, Account Managers, and Credit leaders
Manage relationships with external Debt Collection Agencies, including referrals, progress updates, and supporting performance reviews.
Maintain strong compliance with credit policies, privacy obligations, legislative requirements, and risk‑minimisation practices.

Core Requirements

This role is fast‑paced and dynamic, requiring strong competency skills — including navigating multiple systems, managing several screens at once, and confidently talking while typing. You’ll also be operating on a dialer and managing high‑volume call activity, which means strong multi-tasking and attention to detail are key.

We’re looking for someone with a curious mindset and transferable skills who can grow and thrive in our team. Ideally, you will bring:

Must have experience working in a fast-paced call or contact centre environment (exposure to credit, debt collection, or financial services is highly regarded but not essential)
Strong communication skills, with the ability to engage professionally and empathetically with customers and internal teams
Confidence working across multiple systems, policies, and data in a fast-paced environment
A positive, adaptable mindset, with the resilience to manage challenging conversations and openness to feedback and development
Proficient in Microsoft Office Suite (Outlook and Excel)
Strong attention to detail and accuracy
Must have Full Working rights in Australia
Must be able to successfully complete and clear all required background and criminal history checks

Comprehensive training will be provided, ensuring you are fully supported in developing the necessary technical and operational skills to succeed.

What happens next?

Applications will be reviewed on an ongoing basis as part of our active recruitment process.
Suitable candidates will be invited to complete an initial video interview.
Shortlisted candidates will then be progressed to an in-person interview should they meet the requirements of the role

For more information about our Teams and Benefits: http://careers.transurban.com/transurban-life

We embrace diversity with a foundation of safety, wellbeing and inclusion; where everyone belongs. We treat everyone with fairness, consideration and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience – whether they work for us or not. We want to ensure everyone feels comfortable and safe to express ideas, questions and concerns.

We strongly encourage applications from candidates of diverse backgrounds and lived experiences, including Aboriginal and Torres Strait Islander people and people living with disability.

Ready to take on your next challenge? Apply today.

Job Type:

Permanent

Closing Date:

14-Sept-2026 0:00

Please note: The closing date reflects the time zone of the Primary Location for this job posting.

Primary Location:

Parramatta & Western Suburbs Sydney NSW

Apply Now

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salary collections debt jobs in sydney nsw

Credit Officer

Business Development Representative

Account Executive

Accounts Receivable Officer

Engineering Manager - CRM

Senior Associate Litigation

Lawyer Commercial, Property & Transactional

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