A CV that highlights your educational background, relevant work experience and academic achievements
A cover letter expressing your interest and why you believe you would be a great fit to the team
Your latest academic transcript
A great opportunity exists for an enthusiastic and motivated Receptionist to join our reputable law firm. In this role, you will have the chance to be the welcoming face of our organisation, providing exceptional service to our clients and visitors. You will work alongside a supportive team in a dynamic and professional environment, where your contributions will be valued and recognised. This position offers the chance to make a meaningful impact
Typical Work Activities:
- Answer incoming telephone calls promptly and courteously, directing calls to the appropriate personnel or taking accurate messages when necessary.
- Welcome clients and visitors to the law firm with a warm and professional demeanour, ensuring they feel valued and attended to.
- Manage the reception area, maintaining a tidy and organized space conducive to a professional atmosphere.
- Assist with scheduling appointments and managing meeting room bookings as needed.
- Handle incoming and outgoing mail, including sorting, distributing, and processing as required.
- Capable of effectively communicating and coordinating with service maintenance providers when necessary.
- Maintain and update client databases and contact lists with accurate information.
- Provide administrative support to various departments within the law firm, including word processing, filing, and photocopying documents.
- Assist with basic office tasks such as ordering supplies, coordinating courier services, and monitoring office equipment.
- Maintain confidentiality and discretion with sensitive information.
- Collaborate effectively with colleagues to ensure seamless communication and workflow within the office.
Key Attributes:
- Proficiency in Microsoft Office 365 (essential).
- Knowledge of LEAP (an advantage).
- Possess proficiency in utilising technical facilities in a boardroom setting, including multimedia equipment.
- Fast and accurate keyboard skills. (Essential).
- Have familiarity with office equipment such as scanning, photocopying, printing and binding.
- Understanding on how to work with Nitro Pro and/or Adobe Pro.
- Familiar with how to share documents using OneDrive.
- Familiar with electronic portals such as ASIC, RevSA, EPIC, SAILIS, city councils (an advantage).
- Previous experience in a receptionist or administrative role, preferably within a professional services environment.
- Excellent verbal and written communication skills, with a polite and articulate phone manner.
- Strong interpersonal skills, with the ability to interact professionally with clients and colleagues at all levels.
- Organisational skills and attention to detail, with the ability to multitask and prioritise tasks effectively.
- Proficiency in Microsoft Office suite (Word, Excel, Outlook) and experience with office equipment such as photocopiers, overhead projectors, multimedia scanning.
- Professional appearance and demeanour, with a commitment to upholding the reputation of the law firm.
Benefits:
- Supportive, inclusive, and collaborative team culture with regular social events.
- Participation in wellness programs and regular social events.
- WRP Legal is a workplace where employees can thrive personally and professionally.