In-Demand Research operations nfp Jobs in Sydney Nsw

General Manager - Digital Products & Platforms
HammondCare —St Leonards NSW
- Full-time
- CRM software
- Salesforce
- Research
- Parental leave
- Referral program
Finance Officer
HammondCare —St Leonards NSW
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
- Referral program
Digital Business Analyst (Salesforce)
HammondCare —St Leonards NSW
- Full-time
- Hybrid work
- Salesforce
- Research
- Analysis skills
- Parental leave
- Referral program
2d
Infrastructure Project Manager
HammondCare —St Leonards NSW
- Full-time
- Hybrid work
- Research
- Parental leave
- Referral program
2d

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General Manager - Digital Products & Platforms

HammondCare -
St Leonards NSW

Apply Now

Job Details

Full-time

Benefits

Parental leave
Referral program
Salary packaging

Qualifications

CRM software
Salesforce
Research
AI

Full Job Description

Make a difference everyday

HammondCare provides expert aged care, home care, dementia care and palliative care for older people, regardless of circumstances, beliefs, background or financial situation. We are led by our not-for-profit, Christian foundations and backed by research and clinical expertise.

When it comes to our people - those we serve and those who serve - we are committed to inclusion across race, culture, ethnicity, gender, sex, sexuality, religion and ability. In our innovative residences, our hospitals, or in client homes, we aim to set the global standard of relationship-based care for older people with complex needs.

We've been caring for people for over 90 years - so, if you love to care, join us, and make a career move that matters.

It’s not just care. It’s HammondCare.

About The Role

At HammondCare, technology plays a critical role in improving quality of life for people with complex health and aged care needs. We're seeking an experienced and strategic technology leader to join our executive team as General Manager - Digital Pro d ucts & Platforms .

This is a significant leadership role , r eporting to the CIO, you will own HammondCare's d igital p latforms & pro ducts capability, leading the teams responsible for building, evolving, and optimising the platforms that underpin care delivery, workforce productivity, business operations, and future innovation.

You'll help shape a modern product and platform operating model, bringing together product management, engineering, agile delivery, platform operations, architecture alignment, vendor management, and value realisation into a single, high-performing capability.

This is an opportunity to lead digital transformation at scale while ensuring our core platforms remain reliable, secure, integrated, and ready to support emerging AI and automation opportunities.

This is a perm anent role working at St Leonards with hybrid opportunities.

Responsibilities

Define and execute the strategy and roadmap for HammondCare's digital products, platforms, and enterprise systems, ensuring alignment to organisational priorities and future growth
Lead multiple agile squads across Salesforce, ERP, care systems, integration services, and digital experience platforms, creating a high-performing delivery culture focused on outcomes
Establish and evolve a modern product and platform operating model that aligns product management, engineering, delivery, support, and business teams around customer value
Drive engineering excellence through Agile, DevOps, automation, quality engineering, secure-by-design principles, and modern delivery practices
Lead product adoption, platform utilisation, and benefits realisation, ensuring technology investments deliver measurable business and operational outcomes
Partner with Data, AI & Analytics leaders to establish AI-ready platforms, ensuring the foundations for analytics, automation, and responsible AI adoption are in place
Lead strategic vendor, partner, and software supplier relationships, ensuring strong commercial outcomes, innovation, and value for money

About you

15+ years' experience leading enterprise technology products, platforms, digital services, or engineering organisations
Demonstrated success leading large multidisciplinary teams across product, platform, engineering, delivery, and operational functions
Experience establishing and scaling modern product and platform operating models
Strong experience across enterprise platforms such as CRM, ERP, digital workplace, and care or customer-facing systems

What we can offer you

We care about your wellbeing at HammondCare and as a result offer a wide range of health and lifestyle benefits including:

NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit (up to $2,650 tax free)
Additional leave purchase options and 14 weeks paid parental leave
Flexible working options
Discounts on everyday products and services
Discounted healthcare memberships - access to network of fitness centres and pools for employees and families
Free access to independent counselling support for employees and families
Health & Wellbeing programmes
Reward & Recognition programmes
Referral bonuses
Career and professional development opportunities

Our Culture

HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive to create an equal employment environment for all.

If you're a strategic technology leader who can combine vision, execution, engineering excellence, and business value delivery, we'd love to hear from you.

To Apply

If you are ready to make a difference with HammondCare, Apply Now!

Pre- Employment Checks

All short-listed applicants for these positions will be asked to consent to a criminal record chec k and references.

Apply Now

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research operations nfp jobs in sydney nsw

General Manager - Digital Products & Platforms

Finance Officer

Digital Business Analyst (Salesforce)

Infrastructure Project Manager

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