Transport for NSW is partnering exclusively with Omera Partners to manage the executive search process for this appointment. All enquiries and applications should be directed only to [email protected]
Join our Finance, Technology & Commercial enabling division that provides group finance, investment & assurance, financial sustainability, PMO & enablement, group technology, commercial and procurement functions to Transport for NSW. We’re building an authentic organisational culture where everyone feels empowered to make a real difference to tackle the challenges of tomorrow.
Reporting to the Group Chief Information Officer you will be an integral part of the Technology Leadership Team. In the Executive Director Programs role you will lead the Opal 2.0 program, our next generation of ticketing and bus solutions technology program which will directly contribute to improving customer and community outcomes, and bring Transport closer to our Connecting NSW strategy. You will be responsible for leading and managing the program’s governance, performance, financials, scheduling and quality and risk management. Important to note that this is currently Transport’s largest technology program of work, running at over $500m.
Some of your key responsibilities will include:
Owning the Opal 2.0 strategic roadmap and program planning, ensuring the development of this new ticketing system is aligned to the program’s strategy, business plan, architecture and delivery model.
Managing the program’s governance.
Leading the development and application end to end journey thinking to enable strong connection with our customer base.
Leading the adoption and implementation of program delivery standards and project controls.
For more information please refer to the role description and information pack.
About You
You are a tertiary qualified, experienced technology program manager looking for an opportunity to build a world class ticketing system within an organisation that is subject to high levels of public scrutiny:
You will have demonstrated experience at a high reliability organisation developing, leading, and driving large scale technology programs across a diverse, complex organisation.
You will have demonstrated experience in implementation of a large complex technology program strategy.
Having experience with ERP deployments, ticketing systems programs or complex project delivery would be highly desirable.
You have the ability to articulate complex concepts and put forward compelling arguments and rationales to all levels and types of audiences.
You bring strong communication skills and the ability to interact with stakeholders of all levels.
You bring experience leading teams through change and setting team culture.
You bring a digital customer journey mindset.
You bring deep experience managing a large budget and commercial outcomes.
You are experienced in creating, delivering and maintaining clear outcomes focused technology program, delivery and governance frameworks across a large scale organisation.
You will understand the balance of addressing customer requirements whilst adhering to other regulatory, policy, government and operational conditions.
You are experienced in building, developing and leading high performing teams.
Who we are
At Transport, we’re passionate about making NSW a better place to live, work and visit. Our vision is to give everyone the freedom to choose how and when they get around, no matter where they live. Right now, we’re delivering a $63bn program within the next 4 years – the largest Australia has ever seen – to keep people and goods moving, connect communities and shape the future of our cities, centres and regions. At Transport, we’re also committed to creating a diverse, inclusive and flexible workforce, which reflects the community and the customers we serve.
Our organisation – Transport for NSW – is comprised of numerous integrated divisions that focus on achieving community outcomes for the greater good and on putting our customers at the centre and our people at the heart of everything we do.
Join us
Transport for NSW is partnering exclusively with Omera Partners to manage the executive search process for this appointment. All enquiries and applications should be directed only to [email protected]
Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.
Flexible work options may be available. Learn more via Flexible work options and policy
Apply today
Applications close 11:59 PM Tuesday, 09 June 2026.
Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.
Learn more about how to apply via Our recruitment process | Transport for NSW
