In-Demand Hybrid banking Jobs in Sydney Nsw

Fraud & Scams Analyst Opportunities - Sydney
Commonwealth Bank —Sydney NSW
- Full-time
- Hybrid work
- Customer service
- Office
- Financial services
Senior Analyst, Governance - Client Service and Support
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Data analysis skills
- Annual leave
- Work from home
Fraud Analyst - Night Team
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Financial services
- Annual leave
- Work from home
13d
Client Service Associate - Private Bank
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Management
- Financial services
- Time management
- Annual leave
- Work from home
Financial Assistance Consultant
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Work from home
Client Service Consultant
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Typing
- Communication skills
- Annual leave
- Work from home
Executive Assistant - Banking and Financial Services
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Management
- Organisational skills
- Annual leave
- Work from home
Relationship Manager - Banking SME
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Sales
- Communication skills
- Annual leave
- Work from home
Home Lending Specialist
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Sales
- Organisational skills
- Communication skills
- Annual leave
- Work from home
Associate Manager - Regulatory Reporting
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Finance
- Annual leave
- Work from home
Home Loans Variations Consultant
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Work from home
Collections Consultant
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Negotiation
- Annual leave
- Work from home
8d
Service Desk Analyst – Level 2
Conferma —Sydney NSW
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Time management
- Annual leave
- Parental leave
Quick Apply
Operations Associate
Corpay —Sydney NSW
- Full-time
- Microsoft Excel
- Office
- Administrative experience
6d
Account Executive - ASEAN
Anthropic —Sydney NSW
- Hybrid work
- Sales
- Business development
- Education
- Parental leave
Customer Support Representative
eToro —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Writing skills
- Financial services
Quick Apply
Compliance Analyst – Macquarie Capital
Macquarie Group Limited —Sydney NSW
- Full-time
- Remote
- Annual leave
- Work from home
Junior Business Development Manager
Nuvei —Sydney NSW
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Parental leave
Quick Apply
Senior Analyst, Credit Risk, Business Banking
Macquarie Group Limited —Sydney NSW
- Full-time
- Remote
- Research
- Communication skills
- Annual leave
- Work from home
Customer Credit Agent
Ampol —Alexandria NSW
- Temporary
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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Fraud & Scams Analyst Opportunities - Sydney

Commonwealth Bank -
Sydney NSW

Apply Now

Job Details

Full-time

Qualifications

Customer service
Financial services
Communication skills

Full Job Description

We are on the lookout for people interested in progressing their career in Fraud & Scams. All roles will be full time (38 hours per week) and in Sydney.

High volume call centre environment.
In office attendance for training is required . Once we’ve set you up for success, you will move to hybrid working with a mixture of working from home and office hub days.
In office requirement: 20%. E.g. If there are 20 working days in the month, you will need to attend the office 4 times that month.
If you're not a current employee you will be hired on a 12 month contract basis.

You must be willing to work a rotating roster in accordance with the operating hours. Operating hours:

Cards Fraud Analysts - 24 hours a day, 7 days a week
Digital Fraud Analysts - 6am-12am
Scams Analysts - 8am-12am

Do work that matters
The Fraud and Scams team is dedicated to safeguarding our customers by preventing fraudulent and scam-related activities and providing support to those customers affected. Through innovative technology and forward-thinking strategies, we proactively stay ahead of emerging threats to ensure robust protection . This is a phone-based customer service role supporting customers who are victims of Card Fraud and Scams and y ou will deliver excellen t customer service and innovation when dealing with customer situations.

The Fraud and Scams Response Centre consists of seven group level functions: Bankwest, Card Fraud, Digital Fraud, Branch Fraud, Originations, Scams and Planning and Performance.

Key responsibilities include

Handling inbound and outbound calls related to potential scam or fraud activity.

Providing exceptional service to create peace of mind for customers during fraud/ scam call enquiries.

Working in a high-paced environment with a passion to inspire customer confidence in fraud or scam situations.

Performing detection analysis on scam/fraud events and making sound decisions while following standard procedures.

Identifying and reporting on digital fraud trends.

Promptly escalating issues/risks as required .

Maintaining an up-to-date focus on financial crime, security trends, and emerging issues, and sharing knowledge obtained.

We’re interested in hearing from people who have

Strong problem-solving and decision-making capability.

High level of personal integrity and commitment to confidentiality and privacy principles.

Preferred experience in the Financial Services Industry, focusing on Online and Mobile roles.

Demonstrated excellence in customer service, including personal, written, and verbal skills.

Ability to resolve basic customer complaints.

This role involves managing high volumes of customer interactions, including handling complaints and emotionally taxing conversations. You may encounter aggressive or distressed customers. Success in this role requires emotional resilience, strong communication skills, and the ability to remain calm under pressure.

What will help you succeed?

Your strong customer service skills will help you build and maintain positive relationships with customers by resolving and identifying potential fraud/ scam activity, ensuring effective banking. You will also demonstrate :

Think outside the box and provide the best solutions to meet customers' financial needs.

Perform well in an ambiguous environment.

Interact with a wide range of customers and colleagues.

If this sounds like you apply today!

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 02/07/2026

Apply Now

Refine Your Search

hybrid banking jobs in sydney nsw

Fraud & Scams Analyst Opportunities - Sydney

Senior Analyst, Governance - Client Service and Support

Fraud Analyst - Night Team

Client Service Associate - Private Bank

Financial Assistance Consultant

Client Service Consultant

Executive Assistant - Banking and Financial Services

Relationship Manager - Banking SME

Home Lending Specialist

Associate Manager - Regulatory Reporting

Home Loans Variations Consultant

Collections Consultant

Service Desk Analyst – Level 2

Operations Associate

Account Executive - ASEAN

Customer Support Representative

Compliance Analyst – Macquarie Capital

Junior Business Development Manager

Senior Analyst, Credit Risk, Business Banking

Customer Credit Agent

I want to receive the latest job alert for hybrid banking in sydney nsw

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