POSITION SUMMARY
Pier One Sydney Harbour is Sydney’s leading lifestyle hotel, designed for experience seekers, built over the water on Sydney Harbour. Fuelled by our love of the hyperlocal, Pier One is home to 189 designer rooms and suites, Sydney’s leading event venues, awarded restaurant The Gantry, and vibrant pier with waterside bar and dining offerings.
An exciting opportunity exists for a talented individual, passionate in Sales to join the Pier One Sydney Harbour team. This role oversees the day to day functions of the Sales team, working alongside the leadership team.
Your Opportunity
Reporting to the Assistant Director of Sales, core work activities include:
- Performing general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying).
- Preparing sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders).
- Promoting awareness of brand image internally and externally.
- Gathering materials and assembling information packages (e.g., brochures, promotional materials).
- Using sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
- Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process.
- Answer guest questions
- Monitor and nurture opportunities until they are ready for the Sales team to service
- Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
- Follow all company policies and procedures.
- Develop and maintain positive working relationships with others while supporting your team to reach common goals
- Effectively manage, coordinate, and develop trusted key relationships with prominent internal and external stakeholders
Skills, Education and Experience
- A genuinely warm & welcoming demeanor
- Wedding planner experience
- Personable communication skills
- Availability to work Saturday’s
- Display a growth mindset
- Believe in the benefits of energising and motivating others
- Display a passion for both the Hospitality and Sales industry
- A desire to innovate and create, our guests come to experience a life less ordinary.
Perks and Rewards:
- Discounts on hotel rooms within the Marriott International group.
- Build a large network within the wedding industry
- Fantastic flexible working policy.
- Discounts on food & beverage, including our hatted restaurant - The Gantry
- Endless training opportunities produced by Pier One Sydney Harbour and globally recognised programs by Marriott International.
- Wellbeing & mindfulness programs to ensure you stay healthy.
- Recognition programs to motivate you.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
