Customer Experience Specialist
Stake —Sydney NSW
- Full-time
- AI
- Annual leave
- Parental leave
Quick Apply
2d
Customer Care Specialist (Vet Nurse)
Lyka —Alexandria NSW
- Full-time
- Hybrid work
- Customer service
- English
- Communication skills
- Parental leave
Quick Apply
Business Development Executive - Beauty & Wellness (Sydney)
Fresha —Sydney NSW
- Full-time
- AI
Quick Apply
Customer Success Analyst
Stake —Sydney NSW
- Full-time
- Customer service
- Annual leave
- Parental leave
Quick Apply
Account Manager (Junior)
Streem Pty Ltd —Surry Hills NSW
- Full-time
- Hybrid work
- CRM software
- Parental leave
- Referral program
Quick Apply
Podcast Producer
Showpo —Sydney NSW
- Part-time
- Hybrid work
- AI
- Communication skills
- Employee discount
Quick Apply
Customer Success Analyst - Wed-Sun
Stake —Sydney NSW
- Full-time
- Customer service
- Annual leave
- Parental leave
Quick Apply
Business Development Representative (Hospitality)
Lightspeed Commerce, Inc. —Sydney NSW
- Full-time
- Hybrid work
- Hospitality
- Sales
- Customer service
- Annual leave
Quick Apply
PR Coordinator
Hello Molly —Alexandria NSW
- $70,000 - $80,000 a year
- Urgently hiring
- Marketing
- Master's degree
- Bachelor's degree
- Free parking
- Employee discount
Quick Apply
Content and Merchandise Specialist
Hello Molly —Alexandria NSW
- Urgently hiring
- Merchandising
- Analysis skills
- Organisational skills
- Free parking
- Employee discount
Quick Apply
11d
Senior KYC Analyst
Stake —Sydney NSW
- Full-time
- Annual leave
- Parental leave
Quick Apply
Junior Merchandise Planner
Showpo —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- AI
- Business
- Work from home
- Employee assistance program
Quick Apply
Business Development Executive (Vietnamese Speaking)
Fresha —Sydney NSW
- Full-time
- AI
Quick Apply
Social Media Coordinator
Showpo —Sydney NSW
- Full-time
- Hybrid work
- Writing skills
- AI
- Employee assistance program
- Employee discount
Quick Apply
11d
Ecommerce Specialist
Hello Molly —Alexandria NSW
- $90,000 - $95,000 a year
- Urgently hiring
- Sales
- Analysis skills
- Organisational skills
- Free parking
- Employee discount
Quick Apply
8d
Content Producer
Stake —Sydney NSW
- Full-time
- AI
- Communication skills
- Annual leave
- Parental leave
Quick Apply
9d
Junior Art Director - 6 Month FTC
Showpo —Sydney NSW
- Contract
- Hybrid work
- AI
- Employee assistance program
- Employee discount
Quick Apply
Social Media Lead
Showpo —Sydney NSW
- Full-time
- Hybrid work
- AI
- Employee assistance program
- Employee discount
Quick Apply
3d
Vet Partnerships Marketing Manager
Lyka —Alexandria NSW
- Weekend availability
- Hybrid work
- Communication skills
- Marketing
- Parental leave
Quick Apply
Marketing Manager - NZ (Sydney-based)
Stake —Sydney NSW
- Full-time
- Communication skills
- Marketing
- Annual leave
- Parental leave
Quick Apply
10d

I want to receive the latest job alert for dog friendly offices in sydney nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

dog friendly offices jobs near sydney nsw

Customer Experience Specialist jobs in Sydney NSW

Business Development Executive jobs in Sydney NSW

Business Development Representative jobs in Sydney NSW

Senior Analyst jobs in Sydney NSW

Customer Success Manager jobs in Sydney NSW

Marketing Manager jobs in Sydney NSW

Social Media Specialist jobs in Sydney NSW

Junior Planner jobs in Sydney NSW

Content Producer jobs in Sydney NSW

Social Media Coordinator jobs in Sydney NSW

Producer jobs in Sydney NSW

Junior Art Director jobs in Sydney NSW

No Experience, Student jobs in Melbourne Vic

No Experience Required Work From Home jobs in Perth Wa

Customer Experience Specialist jobs in Canberra Act

Customer Experience Specialist jobs in Sandringham Vic

Customer Experience Specialist jobs in Fountain Gate Vic

Customer Experience Specialist jobs in Windsor Nsw

No Experience Construction jobs in Perth Wa

Senior Executive Assistant jobs in Sydney Nsw

Customer Experience Specialist

Stake
Sydney NSW

Quick Apply

Job Details

Full-time
2 days ago

Benefits

Annual leave
Parental leave
Childcare assistance

Qualifications

Full Job Description

Customer Experience Specialist

About Stake

We're an Australian investing platform that helps ambitious people confidently grow their wealth. By offering seamless, immersive access to ASX and Wall St, we've empowered a new wave of investors. Today, we have 750,000+ customers and more than A$8B under administration. Join us as we continue to reshape the financial industry, inspire investor confidence and unleash the investor in everyone.

About the role

We are looking for a Customer Experience Specialist to join our Customer Success team in Sydney.

This isn't a traditional customer support role. It's an opportunity to become one of the people who understands our customers best and help shape how Stake evolves as we continue to scale.

You'll start by building deep expertise across our products, customers and operations. Every day, you'll work directly with investors, helping them navigate important moments, solve complex problems and get the most out of Stake. Through those conversations, you'll develop a unique understanding of what customers value, where friction exists and how we can create better experiences.

Over time, your impact will extend far beyond individual customer interactions. You'll partner with teams across Product, Engineering, Operations, Risk and Growth to improve processes, influence product decisions and help create experiences that benefit hundreds of thousands of customers. We work hybrid spending 3 days in our beautiful, dog-friendly Sydney office.

What success looks like

Within your first two years at Stake, you will have:

Become a trusted expert across Stake's products, customer journeys and operational processes.
Delivered exceptional customer experiences that build trust, confidence and long-term customer loyalty.
Developed a deep understanding of investor behaviour, helping uncover opportunities to improve products, processes and customer outcomes.
Contributed insights and recommendations that have influenced product enhancements, operational improvements and customer experience initiatives.
Helped reduce customer friction by identifying recurring issues and partnering with teams across the business to solve them at scale.
Played an active role in improving how Stake leverages automation, AI and operational excellence to deliver faster, better customer experiences.
Built strong relationships across the business and established yourself as a valued contributor beyond the Customer Success team.
Created opportunities for your own growth, developing skills and experience that open pathways into Operations, Product, Risk, Growth and other areas of the business.

You'll thrive here if…

You genuinely enjoy helping people and take pride in creating positive customer experiences.
You're curious and enjoy understanding how products, systems and businesses work.
You communicate clearly and confidently, whether you're speaking with customers or collaborating with colleagues.
You take ownership of problems and stay focused on finding solutions, even when situations are complex or unfamiliar.
You learn quickly, adapt comfortably to change and enjoy working in a fast-paced environment.
You're ambitious about your own growth and excited by the opportunity to build a long-term career within a growing company.

Bonus if you've ever

Worked in customer service, hospitality, retail, operations or another customer-facing environment.
Used customer support, CRM or case management platforms.
Worked in fintech, financial services or another regulated industry.
Used data, customer feedback or operational insights to improve processes or customer experiences.
Developed an interest in investing, technology or financial markets.

Benefits of working at Stake

You'll have the opportunity to work with autonomy while learning from some of the best talent in the industry, playing a meaningful role in building a company that has loads of positive momentum and excitement around it. Having said that, we also have perks. Please see on our Careers website the list of benefits under our Grow with Stake (https://hellostake.com/au/careers) program.

Professional development allowance
Up to 16 weeks of paid parental leave
Childcare allowance
Wellbeing support
Annual leave swap days
Discretionary performance bonus
Stake products: SMSF 30% discount on yearly membership fee, $295 AUD annual trading credit and Stake Black account

So what happens next?

Once we've received your application, we'll give it the attention it deserves and if we think you'd be a good addition to our team, we'll give you a call and from there, you'll cruise through our recruitment process.

To all recruitment agencies: Stake does not accept agency resumes. Please do not forward resumes to our jobs alias or directly to Stake employees. Stake is not responsible for any fees related to unsolicited resumes.

Quick Apply

Refine Your Search

dog friendly offices jobs in sydney nsw

Customer Experience Specialist

Customer Care Specialist (Vet Nurse)

Business Development Executive - Beauty & Wellness (Sydney)

Customer Success Analyst

Account Manager (Junior)

Podcast Producer

Customer Success Analyst - Wed-Sun

Business Development Representative (Hospitality)

PR Coordinator

Content and Merchandise Specialist

Senior KYC Analyst

Junior Merchandise Planner

Business Development Executive (Vietnamese Speaking)

Social Media Coordinator

Ecommerce Specialist

Content Producer

Junior Art Director - 6 Month FTC

Social Media Lead

Vet Partnerships Marketing Manager

Marketing Manager - NZ (Sydney-based)

I want to receive the latest job alert for dog friendly offices in sydney nsw

Related Searches

Explore jobs in more locations

Customer Experience Specialist

About Stake

About the role

What success looks like

You'll thrive here if…

Bonus if you've ever

Benefits of working at Stake

So what happens next?

Job Seeker Tools

Employer Tools

Browse

Stay Connected