In-Demand Customer success associate Jobs in Sydney Nsw

Associate Technical Support Specialist
Milestone Technologies, Inc. —Sydney NSW
- Management
- Customer service
- AI
12d
Loss Prevention Customer Service Associate Haymarket
TJX Australia —Haymarket NSW
- Weekend availability
- Customer service
- Communication skills
- Annual leave
Graduate – Customer Success Associate (Business Development)
Oxford Economics —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Amazon Connect Specialist Consultant, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- CRM software
- Computer Science
- Salesforce
14d
Marketing Associate, Australia
Whatnot —Sydney NSW
- $85,000 - $115,000 a year
- Full-time
- Hybrid work
- Marketing
- Business
- Marketing
- Health insurance
- Dental insurance
Delivery Consultant - Amazon Connect, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- CRM software
- Computer Science
- Salesforce
5d
Customer Success Associate - Commercial Accounts
Datadog —Sydney NSW
- AI
- Communication skills
- Employee stock purchase plan
Quick Apply
Associate Service Operations Specialist
SITA Switzerland Sarl —North Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
- Employee assistance program
Sales Associate - Burwood
Ugg Express —Burwood NSW
- $34.76 an hour
- Weekend availability
- Bilingual
- Customer service
- In-person
- Employee discount
Quick Apply
4d
Retail Food and Beverage Attendant
The Jerky Co —Bondi NSW
- $30 - $35 an hour
- Weekend availability
- Sales
- Customer service
- POS
Quick Apply
1d
Associate Technical Success Manager
New Relic —Sydney NSW
- Hybrid work
- Computer science
- Azure
- Computer Science
Customer Solutions Manager, ANZ
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Computer Science
- Engineering
- Business development
Associate Director, Customer Success
NielsenIQ —Sydney NSW
- Full-time
- Business development
- AI
- Communication skills
- Employee assistance program
Quick Apply
4d
Associate DevOps Analyst
Amazon Support Services Pty Ltd —Sydney NSW
- Full-time
- Computer Science
- Engineering
- AWS
Customer Service Officer
Hoxton Wealth —Sydney NSW
- Full-time
- Administrative experience
- Organisational skills
- Financial services
Quick Apply
6h
Associate Consultant - Expression of Interest 2027
Appian Corporation —Sydney NSW
- Computer Science
- Salesforce
- Engineering
- Employee stock purchase plan
- Disability insurance
Quick Apply
Sales Associate Macquarie
R.M. Williams —Macquarie Park NSW
- Sales
- Communication skills
- Parental leave
- Employee discount
Associate Security Specialist, Region Services
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Computer science
- Computer Science
- AWS
- Health insurance
- Employee assistance program
Loss Prevention Associate Castle Hill and Fairfeild
TJX Australia —Castle Hill NSW
- Full-time
- Customer service
- Annual leave
20h
Associate Inbound Sales Representative
HubSpot —Sydney NSW
- Hybrid work
- AI
- Communication skills
- Health insurance
- Work from home
Quick Apply

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Associate Technical Support Specialist

Milestone Technologies, Inc. -
Sydney NSW

Apply Now

Job Details

12 days ago

Qualifications

Management
Customer service
Technical support
ServiceNow
AI
Communication skills
Help desk
Mobile devices
VPN

Full Job Description

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Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

We are seeking an enthusiastic and service-oriented Associate Technical Support Specialist to join our end-user support organization. This role is ideal for individuals looking to build foundational experience in IT operations and technical support within a fast-paced environment.

The successful candidate will assist employees with day-to-day technology issues, provide timely customer support, and gain exposure to a wide range of enterprise technologies and support processes. We value curiosity, adaptability, professionalism, and a strong desire to develop technical skills.

Key Responsibilities

Respond to user support requests through ticketing systems, chat platforms, email, walk up and virtual support channels.
Troubleshoot common hardware, software, and access-related issues for end users.
Provide support for laptops, desktop systems, printers, mobile devices, and collaboration tools.
Assist with account access, password resets, VPN connectivity, and basic system configuration tasks.
Support users across multiple operating systems including Windows, macOS, and ChromeOS.
Help deploy and maintain mobile devices including iPhones, Android phones, and tablets.
Perform initial diagnosis of incidents and escalate unresolved or advanced issues to higher-level support teams.
Document troubleshooting activities and follow established operational procedures and service standards.
Assist with workstation setup, onboarding activities, and equipment preparation when required.
Participate in ongoing learning opportunities to expand technical and customer support capabilities.

Preferred Skills

Strong interpersonal, communication, and customer service skills.
Interest in information technology, technical troubleshooting, and end-user support.
Ability to work collaboratively in a team-oriented environment.
Comfortable learning new technologies, tools, and processes.
Organized, dependable, and able to manage multiple support requests effectively.
Prior experience in customer-facing IT roles is helpful but not required.

Qualifications

Exposure to enterprise support environments or help desk operations.
Familiarity with ServiceNow or similar ticket management platforms.
Basic understanding of networking concepts such as wireless connectivity and remote access solutions.
Experience using or supporting mobile devices and modern workplace technologies.

What We Offer

Opportunity to launch and grow a career in IT support and operations.
Collaborative environment with mentorship from experienced technical professionals.
Hands-on experience supporting enterprise technologies and end-user environments.
Career development opportunities, training, and internal growth potential.

Compensation

Estimated Pay Range:
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Apply Now

Refine Your Search

customer success associate jobs in sydney nsw

Associate Technical Support Specialist

Loss Prevention Customer Service Associate Haymarket

Graduate – Customer Success Associate (Business Development)

Amazon Connect Specialist Consultant, AWS Professional Services

Marketing Associate, Australia

Delivery Consultant - Amazon Connect, AWS Professional Services

Customer Success Associate - Commercial Accounts

Associate Service Operations Specialist

Sales Associate - Burwood

Retail Food and Beverage Attendant

Associate Technical Success Manager

Customer Solutions Manager, ANZ

Associate Director, Customer Success

Associate DevOps Analyst

Customer Service Officer

Associate Consultant - Expression of Interest 2027

Sales Associate Macquarie

Associate Security Specialist, Region Services

Loss Prevention Associate Castle Hill and Fairfeild

Associate Inbound Sales Representative

I want to receive the latest job alert for customer success associate in sydney nsw

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