In-Demand technical support atlassian Jobs in sydney, nsw

Onsite Associate IT Support
Okta —Sydney NSW
- Google Suite
- In-person
- AI
Product Marketing Intern - AI Trust, 2026 Summer Australia
Atlassian —Sydney NSW
- Full-time
- Remote
- Marketing
- Research
- Master's degree
Technical Product Owner - Collaboration
Qantas —Sydney NSW
- Full-time
- Management
- Analysis skills
- SharePoint
- On-the-job training
- Parental leave
Quick Apply
9d
Atlassian Cloud Administrator
Australia’s Academic and Research Network (AARNet) —Sydney NSW
- Management
- Administrative experience
- APIs
- Annual leave
- Parental leave
7d
Account Executive
Lorikeet —Sydney NSW
- Full-time
- AI
Technical Compliance Analyst, Class
HUB24 —Sydney NSW
- Full-time
- Data analysis skills
- Research
- Microsoft Office
IT Support Engineer
Anthropic —Sydney NSW
- Overtime
- Hybrid work
- Management
- Administrative experience
- Education
- Parental leave
1d
Service Delivery Manager - Perpetual Corporate Trust
Perpetual Limited —Sydney NSW
- Full-time
- Agile
- Business
- Communication skills
- Work from home
IT Engineer
ROLLER —Sydney NSW
- Azure
- Analysis skills
- POS
- Work from home
- Parental leave
Quick Apply
Junior DevOps Engineer
Corto Pty Ltd —Sydney NSW
- Full-time
- Hybrid work
- Azure
- DevOps
- AWS
- Gym membership
Quick Apply
Forward Deployed Engineer
Lorikeet —Sydney NSW
- Full-time
- Management
- No experience needed
- AI
2d
Senior Manager M365 & Collaboration Platforms
Bank of Queensland —Sydney NSW
- Full-time
- Management
- SharePoint
- Parental leave
- Employee assistance program
Technology Consultant
ServiceRocket —Sydney NSW
- Full-time
- Hybrid work
- Computer Science
- SQL
- Analysis skills
- Relocation assistance
- Health insurance
Senior Engineer
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Systems design
- APIs
- Agile
- Annual leave
- Work from home
Software Engineer
ResMed —Sydney NSW
- Full-time
- Hybrid work
- Management
- Agile
- Communication skills
13d
Associate Solutions Architect
ServiceRocket —Sydney NSW
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- SQL
- Relocation assistance
- Health insurance
Senior Engineering Manager - Cloud Storage
Atlassian —Sydney NSW
- Remote
- Azure
- AWS
- APIs
1d
Senior IT Engineer, LRC
Airwallex —Sydney NSW
- Full-time
- Computer Science
- Salesforce
- AWS
Senior Manager - Salesforce Industry Solutions
NCS Australia —Sydney NSW
- Full-time
- Hybrid work
- Sales
- Salesforce
- Parental leave
Quick Apply

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technical support atlassian jobs near sydney, nsw

Onsite Associate IT Support

Okta -
Sydney NSW

Apply Now

Job Details

Qualifications

Jira
Google Suite
Slack
Confluence
ServiceNow
AI
Communication skills
Intune
Help desk
Information Technology

Full Job Description

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

Be part of a growing team committed to delivering exceptional support experiences that enable Dynamic Work across Okta. Technology is at the center of everything we do, and our Global Support team plays a critical role in supporting both employees and workspaces through world-class service and innovation.

We’re looking for an Onsite Associate IT Support who’s passionate about helping people, solving problems, and making tech "just work." This isn't your typical, repetitive help desk gig. You’ll be the face of IT, resolving issues quickly, keeping the gears turning, and ensuring our team has the tools they need to change the world.

Why You’ll Love This Role

Global Impact: Work with a distributed team providing both remote and onsite support.
Modern Stack: You’ll be troubleshooting via Slack, Zoom, and the Atlassian Suite (Jira & Confluence)
Innovation over Maintenance: We’re transforming how people work through agentic support tools and intelligent automation. You’ll help work cross-functionally to shape an incredible employee experience by testing new capabilities, providing feedback, and ensuring our innovations actually help people get their work done.
Growth Mindset: We value knowledge sharing and proactive improvement. If you see a way to make a process better, we want to hear it.

Your Mission (Job Duties)

Deliver First-Class Support: Provide a world-class experience to Okta employees in APJ and globally.
Problem Solve in Real-Time: Aim for first-touch resolution via Slack and Zoom, managing priorities in a fast-paced environment.
Champion Intelligent Automation: Act as a key tester for new agentic IT tools, providing the "boots on the ground" feedback needed to refine our AI-driven support features.
Own the Onboarding Experience: Handle app provisioning to ensure new hires have a "Day 1" to remember.
Be the Onsite Expert: Offer onsite support in our Sydney office and occasionally travel to other offices or vendor sites.
Master the Tools: Use ServiceNow to manage ticket queues, hardware inventory, and adapt quickly to new systems as we scale.

What You’ll Bring

Experience: 1–2 years in an IT Helpdesk environment (internal or external).
OS Knowledge: Familiarity with macOS (JAMF) and Windows (Intune).
Team Culture: A strong "employee-first" mindset, great communication skills, and a positive attitude.
Bonus Points: Experience with Google Suite, Zoom, Workspace One, Atlassian, or (of course) Okta!

Not a "Perfect Match"? Apply Anyway!
We know that talent comes in many forms. You don’t need to check every single box on this list to be a great fit. We value potential, curiosity, and a drive to learn. If you have experience working on interesting side projects, community programs, or unique technical challenges—even if they aren't listed here—we would love to hear about them. Tell us what makes you passionate about IT!

#LI-Onsite

#LI-MT1

P22137_3429524

The Okta Experience

Supporting Your Well-Being
Driving Social Impact
Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.

Okta

The foundation for secure connections between people and technology

Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

Apply Now

Refine Your Search

technical support atlassian jobs in sydney, nsw

Onsite Associate IT Support

Product Marketing Intern - AI Trust, 2026 Summer Australia

Technical Product Owner - Collaboration

Atlassian Cloud Administrator

Account Executive

Technical Compliance Analyst, Class

IT Support Engineer

Service Delivery Manager - Perpetual Corporate Trust

IT Engineer

Junior DevOps Engineer

Forward Deployed Engineer

Senior Manager M365 & Collaboration Platforms

Technology Consultant

Senior Engineer

Software Engineer

Associate Solutions Architect

Senior Engineering Manager - Cloud Storage

Senior IT Engineer, LRC

Senior Manager - Salesforce Industry Solutions

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