In-Demand Resilience manager Jobs in Sydney, Nsw

Operations Manager - NDIS Service Provider
Good Directions —Hornsby NSW
- From $175,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Travel reimbursement
- Work from home
Quick Apply
Strategy & Operations Senior Manager, Australia
Whatnot —Sydney NSW
- $204,000 - $240,000 a year
- Full-time
- Remote
- Data analysis skills
- SQL
- Analysis skills
- Health insurance
- Dental insurance
Project Support Officer
NSW Department of Communities and Justice —Parramatta NSW
- $102,936 - $113,579 a year
- Full-time
- Hybrid work
- Administrative experience
- Communication skills
- Employee assistance program
7d
Head of Delivery, Portfolio & Change - Enterprise
Rest —Sydney NSW
- Full-time
- Hybrid work
- PMP
- No degree
- AI
- Annual leave
- Parental leave
Quick Apply
2d
Business Manager
APM Group —Epping NSW
- Full-time
- Leadership
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Resilience Manager
Australian Payments Plus —Sydney NSW
- Full-time
- Hybrid work
- Management
Quick Apply
7d
Customer Relationship Manager
Credit Corp —Parramatta NSW
- Full-time
- Hybrid work
- Databases
- Financial services
- Communication skills
- Paid training
- Health insurance
2d
Project Officer
NSW Department of Communities and Justice —Parramatta NSW
- $116,981 - $129,492 a year
- Full-time
- Hybrid work
- Construction experience
- Employee assistance program
7d
Incident Manager
Klarna Bank AB —Sydney NSW
- $184,806 - $210,678 a year
- Full-time
- Financial services
- Communication skills
- Health insurance
- Dental insurance
Senior Manager of Customer Success (APAC)
iManage —Sydney NSW
- Full-time
- Remote
- PMP
- Sales
- Salesforce
- Health insurance
- Annual leave
Quick Apply
Senior Analyst/Manager, Geopolitical Risk Management
Macquarie Group Limited —Sydney NSW
- Full-time
- Remote
- Communication skills
- Annual leave
- Work from home
Executive Assistant & Transformation Program Manager
Otis —Sydney NSW
- Full-time
- Communication skills
Area Manager NSW
Zeus Street Greek —Sydney NSW
- Hospitality
- Sales
- No experience needed
Manager Transformation and Change
Strategic Services and Advice —Sydney NSW
- $154,231 - $178,369 a year
- Full-time
- Leadership
- Communication skills
8d
Major Incident Management Lead
Infosys —Sydney NSW
- $150,742 - $171,215 a year
- Supervising experience
- Leadership
- Communication skills
- Health insurance
- Parental leave
Area Manager | Lower Central Coast
G8 Education —North Ryde NSW
- Full-time
- Leadership
- Communication skills
Senior Manager, Workplace Experience
Health System Support Group —Sydney NSW
- $180,279 - $201,662 a year
- Full-time
- Leadership
- Negotiation
22h
Implementation Manager (Sydney)
Rippling —Sydney NSW
- Full-time
- Hybrid work
- Salesforce
Conference & Events Manager
Q Station —Manly NSW
- $80,000 - $90,000 a year
- Weekend availability
- Hospitality
- Management
- Office
- Employee assistance program
- Employee discount
Quick Apply
Customer Success Manager, SMB
Sitemate —Sydney NSW
- Up to $100,000 a year
- Full-time
- Hybrid work
- Hospitality
- Microsoft Excel
- Sales
- Annual leave
- Work from home
3h

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Operations Manager - NDIS Service Provider

Good Directions
Hornsby NSW

Quick Apply

Job Details

Full-time
From $175,000 a year

Benefits

Travel reimbursement
Remote work allowance
Work from home

Qualifications

Management
Operations management
Sales
Business development
Education
Bachelor's degree
Driver Licence
Communication skills
Negotiation

Full Job Description

Position Title: Operations Manager

Reporting to: Chief Operating Officer

About Good Directions: Serving over 120 NDIS participants, claiming over $60mil yearly in supports. In this time of industry change, Good Directions is uniquely positioned to capitalise on its ability to service all Australian states (excl. WA and NT), and is seeking skilled managers who are eager to oversee the provision of active supports that transform the life of the people we support.

As Operations Manager, you will lead and expand Good Directions’ disability support services. You’ll combine strategic business development with hands-on service delivery to ensure participants and their families have increasing control, safety, and choice in their daily supports. We are seeking two leaders who will take on end to end ownership of the participant experience, actively acquire new participant sign-ups and coach local site services to ensure participant satisfaction and service compliance.

Reasons for Job Opening:
NSW: Strong existing presence, grown since 2014.
QLD: Experiencing rapid growth over the past few years and seeking a person willing to travel within the state to meet with existing and new participants, ensuring service excellence.

Key Responsibilities

· Establish new service sites: identify premises, secure resourcing and coordinate onboarding

· Design, implement and grow SIL, SDA and day-to-day support offerings

· Oversee management of supports to participants, incl. specialist support coordination (as req.)

· Prepare and review SIL quotes, NDIS plan-review reports and AAT submissions

· Advocate for sustainable, high-quality services and negotiate on behalf of participants

· Ensure full compliance with relevant regulations, including protecting participants and Good Directions with regards to financial, legal, and operational matters.

· Maintain budgets, bookkeeping and small-business administration

· Build and maintain networks across housing, life planning, allied health and community sectors

· Monitor performance metrics, drive continuous improvement and report to leadership

· Work directly with IT contractors to explore new tech and change existing tech to automate and improve it

Essential Skills & Experience

· Demonstrated commitment to person-centred disability supports and empowering families

· Proven communication, negotiation and stakeholder-management skills

· Strong business development and operational management background

· Exceptional attention to detail in complex regulatory environments

· Ability to problem-solve with a visionary outlook and draw on external expertise when needed

· Integrity, resilience and adaptability in fast-changing contexts

Work Arrangement: Hybrid work from home (home office setup provided) with travel to participants as required, to our Sydney office 3 days/week (NSW employees) and to team events (2-3 per annum, rotating location NSW/VIC/SA/QLD).
Supports: Peer support, professional development and team-based training.

Remuneration: Full time position, attractive salary package of $140k+super+travel/home office allowance+annual professional fees/training allowance - subject to experience and qualifications.

To be considered for this position you must have:

· A reference detailing how you advocated/assisted people with disabilities

· 10+ years of Operations management experience in an enterprise environment

· Degree qualified, with a proven track record of taking ownership and driving results

· Experience managing people, including geographically dispersed teams

· Strong problem structuring and solving skills and ability to deal with ambiguity

· Experience in client management, sales, bookkeeping, small business planning, human resources, events, life planning, housing, budgeting, networking and innovation

· Driver’s licence and motor vehicle

Supplementary Pay: Organisational performance bonus (paid before Christmas) + Individual KPI performance bonus (paid in July).

Job Type: Full-time

Pay: From $175,000.00 per year

Benefits:

Travel reimbursement
Work from home

Application Question(s):

For Agency Managed participants with severe & profound disabilities how would you expect a 'participant-owned' service to differ from a 'provider-owned' service?
Provide a covering letter to describe your motivation for applying to this position.
Share a practical example of how you have led the establishment or expansion of disability support service or another business service?
Briefly detail your experience maintaining operational consistency across diverse teams, including how you overcame a specific challenge.
What is an example of a successful outcome that demonstrates your approach to management?

Education:

Bachelor Degree (Required)

Experience:

Operations management: 10 years (Required)

Work Authorisation:

Australia (Required)

Work Location: Hybrid remote in Hornsby NSW

Quick Apply

Refine Your Search

resilience manager jobs in sydney, nsw

Operations Manager - NDIS Service Provider

Strategy & Operations Senior Manager, Australia

Project Support Officer

Head of Delivery, Portfolio & Change - Enterprise

Business Manager

Resilience Manager

Customer Relationship Manager

Project Officer

Incident Manager

Senior Manager of Customer Success (APAC)

Senior Analyst/Manager, Geopolitical Risk Management

Executive Assistant & Transformation Program Manager

Area Manager NSW

Manager Transformation and Change

Major Incident Management Lead

Area Manager | Lower Central Coast

Senior Manager, Workplace Experience

Implementation Manager (Sydney)

Conference & Events Manager

Customer Success Manager, SMB

I want to receive the latest job alert for resilience manager in sydney, nsw

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