In-Demand Onboarding specialist (software) Jobs in Sydney, Nsw

Client Onboarding Specialist - Sydney Office
WeTravel —Sydney NSW
- $85,000 a year
- Full-time
- English
- Teaching
- Office experience
- Relocation assistance
- Annual leave
7d
Associate Technical Support Specialist
Milestone Technologies, Inc. —Sydney NSW
- Management
- Customer service
- AI
Onboarding Specialist
INNERGY —Sydney NSW
- Full-time
- Remote
- ERP systems
- Manufacturing
- Communication skills
Quick Apply
9d
Junior Accounts Payable Officer
colliers —Parramatta NSW
- Contract
- Microsoft Excel
- Finance
- In-person
- Parental leave
Service Delivery Senior Manager – Software Publisher Services - anywhere in APAC
Connor Consulting —Sydney NSW
- Full-time
- Remote
- PMP
- Education
- No degree
Quick Apply
Centre Operations & Technical Specialist
Dreamskape —Chatswood NSW
- $32 - $35 an hour
- Part-time
- Hospitality
- Management
- Customer service
- Employee discount
Quick Apply
10d
AE4 - AEE1 Business Administration and Financial Management Officers, Vetting Authority
ASIO —Sydney NSW
- $91,522 - $157,637 a year
- Call employer
- Research
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance program
4d
Implementation Specialist
Citation Group —Sydney NSW
- Full-time
- CRM software
- Management
- Salesforce
- Parental leave
1d
IT & Workplace Support Engineers (Multiple Opportunities Available)
The Missing Link —Macquarie Park NSW
- Full-time
- Bar
- Software troubleshooting
- Customer service
Quick Apply
1d
Amazon Connect Specialist Consultant, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- CRM software
- Computer Science
- Salesforce
Software Support Specialist
AEM-OA —Sydney NSW
- $60,000 - $85,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
Solutions Consultant
Newforma —Parramatta NSW
- Remote
- CRM software
- Sales
- Salesforce
Quick Apply
11d
Delivery Consultant - Amazon Connect, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- CRM software
- Computer Science
- Salesforce
HubSpot Onboarding Specialist
Lupo Digital —Sydney NSW
- Sales
- Communication skills
- Marketing
Specialist SA, Developer Transformation
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Computer Science
- Public speaking
- SQL
Data Center Operations Field Technician, Global Field Operations
Amazon Corporate Services Pty Ltd —Sydney NSW
- Full-time
- AWS
- Analysis skills
- Bachelor's degree
4d
Third Party Risk Management Specialist
Allianz —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Databases
- Communication skills
Renewable Energy Commercial Originator, APJC Energy and Water
Amazon Corporate Services Pty Ltd —Sydney NSW
- Full-time
- Master's degree
- AWS
- Analysis skills
Account Executive, Strategic
Atlassian —Sydney NSW
- Full-time
- Remote
- CRM software
- Management
- Sales
Technical Support Representative
IDEXX —Rydalmere NSW
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Parental leave
13d

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Client Onboarding Specialist - Sydney Office

WeTravel -
Sydney NSW

Apply Now

Job Details

Full-time
$85,000 a year
7 days ago

Benefits

Extended annual leave
Relocation assistance
Unlimited annual leave
Annual leave
Work from home
Parental leave
Paid volunteer leave

Qualifications

Slack
English
Confluence
HubSpot
Teaching
Office experience

Full Job Description

Hi! I'm Chris, Director of Activation & Implementation at WeTravel. I have been focused on efficient activation & accurate implementation of software products for over the last decade supporting thousands of organizers. I am looking for an eager Client Onboarding Specialist as we scale our services. We plan to be the one stop shop for multi day organizers and we know the right leader can help us accomplish our goal.

Our team’s mission is to help new customers get up and running with WeTravel quickly and effectively. We empower our client’s businesses to grow while taking the load off our Sales team. We love helping people succeed and making the transition to WeTravel smooth, impactful, and efficient!

We’re looking for a motivated, curious, and independent individual to join our team and help shape the future of travel tech. If you thrive in cross-functional environments, enjoy working with teams and clients across the globe, and are excited to make a real difference…this could be the perfect role for you!

How we work

Our Onboarding team supports new customers right when they need it most. We help our clients get started by migrating important content like reservation details, photos, pricing information, tour descriptions, and more. We also provide personalized trainings to make sure every new customer feels completely confident using the WeTravel platform.

In this role, you’ll collaborate closely with Sales, Account Management, Product, and our customers. Our team is involved across the entire journey, jumping in wherever we can to provide support and make things easier. Please note that business travel is a possibility for this role (1-2 times per quarter) as-needed for on-site client onboarding projects.

Why You Should or Shouldn’t Apply

You should apply if you:

Are fluent in English (bonus points for other languages!)
Are passionate about educating customers and colleagues, performance improvement, and commercial success.
Are organized, proactive, and comfortable working independently
Are comfortable being in a customer facing role + tasks that require attention to detail.
Have great project management skills, juggling multiple projects at the same time and managing multiple stakeholders (and their expectations!)
Enjoy doing onsite visits to clients and helping them get set up for success!

Bonus points if you:

Have experience in travel tech or SMB-focused SaaS.
Are familiar with HubSpot, Slack, Confluence, Loom.
Have a teaching background, or Onboarding, Customer Success, Account Management, or Implementation roles.
Have experience designing and implementing best practices and processes.

You might not be the right fit if you:

Prefer roles that are mostly reactive or lack a customer facing interaction.
Are uncomfortable doing sometimes repetitive tasks without losing focus.
Are not comfortable working across different time zones with minimal supervision.

On a Weekly Basis You Will Find Yourself

Partnering with sales teams to get them (and our customers) set up for success.
Finding possible pain points and/or red flags and addressing them before they actually happen.
Build trips, migrate participants, deliver training directly with the customer to ensure they are properly set-up.
Managing multiple projects at the same time and making sure none of them are left forgotten or fall through the cracks.
Leading each project and taking full ownership of each project to do what you were approached to do and more! There’s always extra value we can add to the table!

Benefits

Superannuation
4 days at office (access to Wework in George Street, Sydney) with flexibility of one work-from-home day a week
Generous "Time to Recharge" policy — enjoy unlimited paid time off to rest, recharge, and show up as your best self.
Amsterdam Program – visit us in Amsterdam (HQ) for 2-4 weeks every year, staying in one of our WeTravel apartments.
Our Work From Anywhere perk provides eligible employees with up to four weeks per calendar year to work temporarily from another approved location.
Extensive paid family leave.
Three paid volunteer days per year — take time to give back to causes you care about, on us.
2-week cross-functional onboarding program.
Cutting-edge equipment and tools to set you up for success. Coverage for certain work-from-home (WFH) equipment.
Join an international, travel-loving team with a passion for adventure and innovation.

Please note

For this role, we can only consider candidates with the legal right to work in Australia. Unfortunately, WeTravel is not able to offer visa sponsorship or relocation assistance at this time.

Equal Opportunities

WeTravel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds, experiences, and perspectives. If you're excited about this opportunity and believe you're a good fit, we encourage you to apply and join us in transforming the travel industry!

Compensation Range: A$85K

Apply Now

Refine Your Search

onboarding specialist (software) jobs in sydney, nsw

Client Onboarding Specialist - Sydney Office

Associate Technical Support Specialist

Onboarding Specialist

Junior Accounts Payable Officer

Service Delivery Senior Manager – Software Publisher Services - anywhere in APAC

Centre Operations & Technical Specialist

AE4 - AEE1 Business Administration and Financial Management Officers, Vetting Authority

Implementation Specialist

IT & Workplace Support Engineers (Multiple Opportunities Available)

Amazon Connect Specialist Consultant, AWS Professional Services

Software Support Specialist

Solutions Consultant

Delivery Consultant - Amazon Connect, AWS Professional Services

HubSpot Onboarding Specialist

Specialist SA, Developer Transformation

Data Center Operations Field Technician, Global Field Operations

Third Party Risk Management Specialist

Renewable Energy Commercial Originator, APJC Energy and Water

Account Executive, Strategic

Technical Support Representative

I want to receive the latest job alert for onboarding specialist (software) in sydney, nsw

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