In-Demand Logistics customer service supply chain Jobs in Sydney, Nsw

Customer Technology Solutions Manager
Expeditors —Banksmeadow NSW
- $85,000 a year
- Full-time
- Hybrid work
- Sales
- Analysis skills
- Presentation skills
Quick Apply
9d
Supply and Distribution Manager
Tuhorse Pty Ltd —Marrickville NSW
- $85,000 a year
- Full-time
- Customer service
- ERP systems
- Education
Quick Apply
2d
Export Coordinator
JMB Bevergaes Pty Ltd trading as EDENVALE beverages —Warriewood NSW
- $68,000 - $75,000 a year
- Full-time
- ERP systems
- Administrative experience
- In-person
- Travel reimbursement
- Parental leave
Quick Apply
Supply Chain Scheduler
Stryker —Sydney NSW
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Health insurance
- Parental leave
Supply Chain Assurance Coordinator
KBR —Woolloomooloo NSW
- Full-time
- ERP systems
- Microsoft Office
- Analysis skills
- Parental leave
Logistics & Trade Compliance Specialist
TJX Companies —North Sydney NSW
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Supply Chain Coordinator
Wellness Pet Company —Pymble NSW
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
Quick Apply
Customer Service Officer - Spare Parts
BEUMER Group —Belrose NSW
- Urgently hiring
- Hybrid work
- Customer service
- ERP systems
- Administrative experience
Quick Apply
Senior Customer Service Representative
Eaton —Mascot NSW
- Hybrid work
- Salesforce
- ERP systems
- Microsoft Office
Commercial Logistics Manager
FERRERO —Sydney NSW
- Management
- Customer service
- Microsoft Office
Supply Planner
Reckitt —Sydney NSW
- Contract
- Microsoft Excel
- ERP systems
- Analysis skills
- Employee assistance program
- Life insurance
3d
Landside operation agent
Maersk —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Parental leave
WMS Operations Analyst | Orchard Hills NSW
CEVALogistics —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Disability insurance
- Parental leave
GLO ANZ Logistics Specialist
Hewlett Packard Enterprise —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Management
Solutions Architect - Cross Industries, Retail & Supply Chain and Logistics
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Hospitality
- AWS
- Analytics
Logistics Analyst
Henning Harders (Australia) Pty Ltd —Sydney NSW
- $73,500 - $80,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Analysis skills
Quick Apply
Supply Planner
Lion —Sydney NSW
- Full-time
- Microsoft Excel
- Analysis skills
- Manufacturing
Logistics Operations Manager
Kone —Mascot NSW
- Full-time
- Microsoft Excel
- Warehouse experience
- Leadership
9d
Sea Logistics Sales Representative
Kuehne+Nagel —Alexandria NSW
- Sales
- Communication skills
- Negotiation
- Health insurance
- Parental leave
Customer Service & Operations Assistant
Dimerco —Sydney NSW
- Full-time
- Customer service
- ERP systems
- Microsoft Office

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Customer Technology Solutions Manager

Expeditors -
Banksmeadow NSW

Quick Apply

Job Details

Full-time
$85,000 a year
9 days ago

Qualifications

Sales
Supply chain
Logistics
Analysis skills
TMS
Presentation skills
Organisational skills
APIs
Communication skills
Technology sales

Full Job Description

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Scope of Position

The Customer Technology Solutions Manager (CTSM) role supports their region in positioning and presenting Expeditors’ customer-facing technology solutions, ultimately driving customer dependency through our technology solutions and systems capabilities. As part of a business development team, the CTSM creates customer program recommendations that incorporate Expeditors’ supply-chain technology solutions and promote our digital capabilities. This requires a solid understanding of Expeditors operations, operational systems, and products in order to identify and position the appropriate solutions to current and potential customers in conjunction with Sales, Account Management, and Product Management. The position’s primary areas of focus are to:

Be the “Expeditors customer solutions expert” for their region ⁻ Possess familiarity with Expeditors’ operational systems capabilities.
Be fluent with Expeditors’ customer-facing technology solutions, such as EXP.O NOW, exp.o Visibility, exp.o Analytics, exp.o Booking, OMB, Cargo Signal, Tradeflow, EDI/API, etc.
Understand how our customers use systems and how information flows through their supply chains.
Conduct training on Expeditors’ systems and customer solutions capabilities with a primary focus on Sales, Account Management, and Department Managers. Increase the field’s capabilities to discuss and present our solutions to current and potential customers.
Proactively communicate with the region about systems solutions for our customers.
Lead a region on technology marketing campaigns by hosting webinars and other events or activities.

Major Duties and Responsibilities

Speak knowledgeably about our customer-facing systems (e.g. EXP.O NOW), internal business system capabilities (e.g. e.tms, e.dms), systems integration, document imaging, and our systems development philosophy.
Identify named accounts, in conjunction with regional business development leaders. Work as part of a team to focus engagement to position and implement technology solutions with those named customers.
Engage in consultative conversations about technology with our customers during the sales process and retention calls.
Together with Sales and Account Managers, discover and understand customer processes in order to recommend Expeditors’ technology solutions that are aligned with those processes.
Understand and explain Expeditors systems integration capabilities (EDI, APIs).
Be available to our business development personnel for support in presenting any of our systems solutions to customers.
Work in collaboration with CHQ, GEO, Sales, Account Management, and product leadership to coordinate and deliver technology solutions training for Sales, Account Managers and Department Managers in their region.
Communicate regionally to keep Sales, Account Management, Department Managers and DMs informed and educated about our technology solutions. This may include branch training sessions, regional web conferences, presenting at regional meetings, and participation in branch Sales meetings.

Customer Technology Solutions Manager Job Description

Assist with Expeditors’ technology solution responses to RFQs/RFIs.
Travel as required and communicate with our internal organization to develop its customer-facing technology expertise and to support solutions presentations.

Qualifications

Desired Skills and Knowledge:

Experience presenting or selling customer-facing technology solutions
Familiarity with Expeditors’ customer technology solutions, systems and operations in all business areas
Familiarity with supply chain enabling technology (including non-Expeditors)
Understanding of Expeditors’ sales process
Strong presentation skills
Passionate to learn and understand technology
Excellent written and verbal communication skills
Strong analytical skills
Excellent follow up and organizational skills

Additional Information

Knowledge & Salary Requirements

2+ years professional experience in international logistics
AUD $85K plus performance bonus
This is a full time position

Quick Apply

Refine Your Search

logistics customer service supply chain jobs in sydney, nsw

Customer Technology Solutions Manager

Supply and Distribution Manager

Export Coordinator

Supply Chain Scheduler

Supply Chain Assurance Coordinator

Logistics & Trade Compliance Specialist

Supply Chain Coordinator

Customer Service Officer - Spare Parts

Senior Customer Service Representative

Commercial Logistics Manager

Supply Planner

Landside operation agent

WMS Operations Analyst | Orchard Hills NSW

GLO ANZ Logistics Specialist

Solutions Architect - Cross Industries, Retail & Supply Chain and Logistics

Logistics Analyst

Supply Planner

Logistics Operations Manager

Sea Logistics Sales Representative

Customer Service & Operations Assistant

I want to receive the latest job alert for logistics customer service supply chain in sydney, nsw

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