JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
About JLL Technologies
JLL Technologies (JLLT) is JLL's dedicated technology arm that develops and delivers innovative digital solutions to transform how real estate is managed, operated, and experienced. JLLT functions as both an internal technology partner and an external product provider within the broader JLL organization.
JLLT creates proprietary technology platforms and tools that support JLL's core business operations while also offering these solutions to external clients in the commercial real estate market. The division focuses on several key areas including property management software, workplace experience platforms, building automation and IoT solutions, data analytics and business intelligence tools, and integrated facility management systems.
Within JLL's organizational structure, JLLT serves a dual purpose. Internally, it acts as a strategic enabler by providing JLL's service delivery teams with advanced technology capabilities that enhance operational efficiency, improve client service delivery, and create competitive differentiation. Externally, JLLT operates as a revenue-generating business unit, licensing and selling its technology platforms to property owners, managers, and occupiers beyond JLL's traditional client base.
About the Tech Advisory, Sales and Partnership Team
The technology advisory, sales and partnership functions typically work together to identify client needs, recommend appropriate technology solutions, guide implementation strategies, and drive revenue growth through both new client acquisition and expansion within existing accounts. The group drives client conversations around delivering business outcomes that leveraging technology and data as a differentiator.
Role Purpose
The Senior Director, Tech Sales Advisory plays a critical role in driving technology adoption and revenue growth within the Property Management business.
The role is aligned to priority accounts where growth potential, NPS, or other divisional priorities demand a high-performing leader capable of cross-functional CRE technology advisement. The role is centered on a technology advisory function to this subset of prioritized accounts to influence technology adoption and tech-enabled growth. The Account Technology Advisor communicates and educates the technology strategy for JLL and the division as an integrated part of the account leadership teams.
This position combines technical knowledge, consultative selling skills, and deep understanding of commercial real estate operations to help clients leverage technology solutions that transform how they manage, operate, and experience their real estate portfolios.
The role requires well versed expertise across many domains of real estate and property management, culminating in the bringing together of multiple software products and services solutions to solve complex challenges. The role requires strategic problem-solving ability and established credibility in the Commercial Real Estate community that instills confidence and trust.
Key responsibilities include:
Technology Advisory
Serve as the lead technology advisor for the assigned geography or asset class and aligned accounts; build and maintain relationships with key stakeholders in the Property Management business line and clients.
Participate in internal as well as client meetings to drive awareness and adoption of JLL’s technology strategy, platforms, and products.
Define priorities for NPS improvements, internal education, growth planning and innovation.
Develop account penetration strategies to grow share of wallet with business leaders.
Own direct follow-up on client NPS pain points and feedback with concerted action plans.
Educate clients and internal stakeholders on JLL's technology capabilities and their potential impact on business outcomes.
Act as a liaison between clients, account teams, and JLL's technology divisions to ensure alignment and seamless execution.
Contribute to the creation of technology-focused business cases and ROI analyses for clients.
Serve as an Industry thought leader in industry events and client forums.
Stay current with emerging CRE technologies and industry trends to maintain JLL's competitive edge.
Technology Sales
Support Property Management leadership and sales team with strategic guidance and solutioning technical components for complex or major pursuits.
Bring together platform enablement technologies and others that are sold to the client for holistic solutions to client needs.
Conduct discovery sessions with clients to understand their business challenges, operational pain points, and strategic objectives related to real estate and property management.
Build and maintain strong client relationships with regular client engagement at multiple organizational levels, from operational users to C-suite executives, tailoring communication and recommendations to each audience.
Develop and deliver compelling sales presentations, product demonstrations, and business case analyses that articulate value propositions in terms clients understand. This includes quantifying return on investment, illustrating operational benefits, and addressing implementation considerations.
Collaborate closely with pre-sales technical teams, product specialists, and implementation consultants to ensure proposed solutions are feasible and align with client environments and align with product roadmaps.
Participate in deal go-no go, deal strategy development for assigned priority accounts.
The Candidate Experience
5-7+ years of sales or sales solutioning experience at a large organization.
Experience across multiple disciplines of corporate real estate and property management services, technologies and/or solutions.
Proven capabilities in growing relationships at the senior executive level and C-Suite.
Successful track record of achieving immediate credibility; presenting varying ideas to create value and challenge the status quo; and able to think quickly, listen well, and understand how to react and modify approach in front of clients and other key influencers.
Outstanding stakeholder management skills and ability to influence and motivate others on a team and help them succeed.
High attention to detail and very organized with strong analytical and problem-solving skills.
An excellent communicator with strong written and verbal presentation skills.
Results driven, and thrives in a fast-paced, high-growth work environment.
Ability to supervise and manage multiple projects at the same time.
Capacity to conceptualize as well as operationalize commercial strategies.
Ability to efficiently interact with company senior leaders.
Superior organizational awareness.
Experienced at managing diverse and geographically remote teams.
Understands the market of CRE and Property Technologies, Prop Tech, IWMS, Smart Buildings, IoT, Experience Technologies etc.
Experience with successful selling outcomes using structured sales processes and tools such as Miller Heiman and Salesforce.
Behavioral Competencies
Passion to Win – wakes up every day thinking about how to engage new clients and beat the competition.
Strategic mindset – able to see big picture and future direction of the business, then translate into achievable new business development opportunities.
Influential – persuasive yet instills confidence among stakeholders, gravitas to drive change and obtain results.
Connector – can bring together various constituents across the organization to help drive client solutions.
Thrives in Ambiguity - can navigate through a complex, multi-faceted organization with multiple stakeholders.
Obsessed with customer habits – can use data derived from those behaviors; and trends within the industry to drive share of wallet.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
