In-Demand Help desk support Jobs in Sydney, Nsw

Systems Support Officer
Rivkin Securities Pty Ltd —Rushcutters Bay NSW
- $75,000 - $85,000 a year
- Full-time
- Microsoft Access
- Software troubleshooting
- Analysis skills
Quick Apply
4d
IT Help Desk Officer
Mulpha —Sydney NSW
- Full-time
- Microsoft Outlook
- Customer service
- SharePoint
- Free parking
- Employee assistance program
Quick Apply
Service Desk Analyst
BVN Architecture —Sydney NSW
- Part-time
- Microsoft Office
- Communication skills
- Time management
- Parental leave
Quick Apply
7d
Service Desk Analyst
GrainCorp —Sydney NSW
- $90,000 - $100,000 a year
- Full-time
- Hybrid work
- Azure
- Administrative experience
IT Support Specialist
GG Sistemi —Sydney NSW
- $72,000 a year
- Azure
- Management
- Computer Science
- Dental insurance
- Parental leave
Quick Apply
10d
Junior IT Admin
Property Me —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free food
Quick Apply
Service Desk & Field Support Team Lead – Centres of Excellence
TAFE NSW —Meadowbank NSW
- $168,598 a year
- Temporary
- No degree
4d
Service Desk Analyst
Herbert Smith Freehills —Sydney NSW
- Full-time
- Azure
- Customer service
- AI
Information Technology Support Specialist
Physio Inq —Milsons Point NSW
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- SharePoint
Quick Apply
IT Help Desk Team Leader
The Missing Link —Sydney NSW
- Full-time
- Hybrid work
- Bachelor's degree
- Leadership
- Free food
Quick Apply
8d
System Administrator
C4X Technology Architects —Rhodes NSW
- $90,000 - $115,000 a year
- Full-time
- Management
- Administrative experience
- Analysis skills
Quick Apply
6d
Senior Application Support Analyst | Sydney
Datacom —Sydney NSW
- Full-time
- Hybrid work
- Management
- Computer Science
- Customer service
- Parental leave
- Employee discount
Quick Apply
Product Support Analyst (12-month FTC)
Akeneo —Sydney NSW
- On call
- Hybrid work
- Commuter assistance
- Annual leave
11d
Front Desk Assistant
Compass Group Australia —Sydney NSW
- $26.44 an hour
- Part-time
- CPR Certification
- Customer service
- First Aid Certification
Service Desk Manager
Credit Corp —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Management
- AI
- Health insurance
- Employee assistance program
1d
Assistant Operations Manager
Sports Clean —Castle Hill NSW
- $80,000 - $90,000 a year
- Full-time
- Management
- Customer service
- Maintenance
- Travel reimbursement
- Professional development assistance
Quick Apply
4d
Technology Experience Officer
WaterNSW —Parramatta NSW
- $88,366 a year
- Full-time
- No degree
11d
Service Delivery Analyst
Northern Beaches Council —Northern Beaches NSW
- $105,821.37 - $122,981.63 a year
- Full-time
- Wellness program
12d
IT Helpdesk Engineer
Civica —Sydney NSW
- Full-time
- Remote
- Azure
- Microsoft Outlook
- Software troubleshooting
- Work from home
Quick Apply
Options Quant Support Analyst
CMC Markets —Sydney NSW
- Weekend availability
- Computer Science
- Finance
- SQL
6d

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Systems Support Officer

Rivkin Securities Pty Ltd
Rushcutters Bay NSW

Quick Apply

Job Details

Permanent | Full-time
$75,000 - $85,000 a year
4 days ago

Qualifications

Authentication
Microsoft Access
Software troubleshooting
WordPress
Analysis skills
IT support
Organisational skills
Computer skills
Communication skills
VPN

Full Job Description

Systems Support Officer

Rivkin is an established Australian financial services and wealth management business with more than four decades of experience. Based in Sydney's Eastern Suburbs, Rivkin provides investment research, portfolio solutions, private wealth and SMSF services to a diverse range of clients.

As our business continues to evolve, technology plays an increasingly important role in supporting our people, systems and day-to-day operations.

We are now seeking an experienced and hands-on Systems Support Officer to join our team and take responsibility for providing reliable, responsive and practical IT support across the business.

About the Role

This is a hands-on ICT support position where you will work closely with employees across the business, resolving day-to-day technology issues and helping ensure our systems, devices and applications operate effectively.

You will be responsible for providing technical support across hardware, software, Microsoft 365, user access, network connectivity and business systems, while also assisting with IT security, equipment management and technology projects.

Key Responsibilities

Provide technical support to office-based and remote employees, resolving hardware, software, network and user-access issues.
Set up and maintain computers, user accounts, Microsoft 365, applications and IT equipment.
Manage user accounts, permissions, password resets and multi-factor authentication.
Troubleshoot Wi-Fi, internet, VPN and general network connectivity issues.
Install, configure and maintain laptops, desktops, monitors, printers, phones and other IT equipment.
Maintain IT equipment, software licences and device inventories.
Support cybersecurity, antivirus, Microsoft Defender and device security requirements.
Liaise with managed service providers, software vendors and telecommunications providers to resolve technical issues.
Provide support for internal systems, websites and online platforms, including basic WordPress and website troubleshooting.
Maintain accurate records of IT assets, support requests and system changes.
Provide guidance and training to employees on IT systems and software.
Assist with the implementation of new software, systems and internal IT processes.
Escalate complex technical issues where required and ensure IT requests are resolved efficiently with minimal disruption to business operations.

About You

To be successful in this role, you will have:

At least 2 years' experience in IT support, systems support, help desk or a similar ICT role.
Relevant qualification in Information Technology, Computer Systems, Networking, or a related discipline.
Demonstrated experience supporting hardware, software, Microsoft 365, user accounts and network connectivity.
Experience with Windows, Microsoft 365, user permissions, password management and multi-factor authentication.
Experience configuring and maintaining computers, peripherals, mobile devices and other IT equipment.
A good understanding of IT security, endpoint protection and Microsoft Defender.
Experience working with external IT providers, software vendors or telecommunications providers.
Strong troubleshooting, problem-solving and analytical skills.
Strong communication and interpersonal skills.
Excellent organisational skills and the ability to manage competing priorities.
A proactive, practical and solutions-focused approach.
The ability to work independently while also working effectively with internal teams and external service providers.

Why Join Rivkin?

This is an opportunity to join an established business in a hands-on IT Officer role where you will have the opportunity to work across a diverse range of IT systems, support employees across the business, and contribute to the ongoing improvement of Rivkin's technology environment.

If you are a technically capable, proactive and service-oriented IT professional looking for a role where you can make a meaningful contribution, we would like to hear from you.

Apply now with your resume and a brief cover letter outlining your relevant IT support experience.

Location: Rushcutters Bay, NSW

Annual salary: $75,000 - $85,000 base + superannuation

Work Type: Full time, permanent

Pay: $75,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

help desk support jobs in sydney, nsw

Systems Support Officer

IT Help Desk Officer

Service Desk Analyst

Service Desk Analyst

IT Support Specialist

Junior IT Admin

Service Desk & Field Support Team Lead – Centres of Excellence

Service Desk Analyst

Information Technology Support Specialist

IT Help Desk Team Leader

System Administrator

Senior Application Support Analyst | Sydney

Product Support Analyst (12-month FTC)

Front Desk Assistant

Service Desk Manager

Assistant Operations Manager

Technology Experience Officer

Service Delivery Analyst

IT Helpdesk Engineer

Options Quant Support Analyst

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