In-Demand Guest experience leader Jobs in Sydney, Nsw

Guest Experience Expert
Marriott International, Inc —Sydney NSW
- Part-time
- Management
- Customer service
- Employee assistance program
3d
Section Waiter & Runners | Rockpool Bar & Grill | Sydney
Hunter St. Hospitality —Sydney NSW
- Serving
- Bar
- Health insurance
Quick Apply
Airline Lounge Manager
Compass Group Australia —Mascot NSW
- $100,000 a year
- Weekend availability
- Hospitality
- Microsoft Office
- Budgeting
- Parental leave
iPlay Team Leader & Customer service attendant
iPlay Australia Group —Lidcombe NSW
- Weekend availability
- Supervising experience
- In-person
- Leadership
Quick Apply
Reception and Arena Staff
Flipout Lidcombe —Lidcombe NSW
- $20.95 - $43.41 an hour
- Part-time
- In-person
Quick Apply
6d
Full-Time FOH Supervisor — Chatswood (Pathway to Manager)
Flower Child Cafe —Chatswood NSW
- $60,000 - $70,000 a year
- Part-time
- In-person
- Restaurant experience
- Employee discount
Quick Apply
Reservation & Events Coordinator
Health System Support Group —Sydney NSW
- $87,813 - $116,824 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
1d
Bartenders, Floor Staff & Hosts
Oscars Group —Sydney NSW
- $32.31 - $45.24 an hour
- Weekend availability
- Hospitality
- Customer service
- In-person
- Employee discount
Quick Apply
1d
Guest Service Agent - Novotel Sydney Darling Square
NOVOTEL —Sydney NSW
- Part-time
- Customer service
- Microsoft Office
- Communication skills
Quick Apply
Customer Experience Manager
Accor Apartments & Realty —Sydney NSW
- Full-time
- Hospitality
- Administrative experience
- Leadership
4d
Team Leader
Kickin' Inn Seafood Restaurant —Parramatta NSW
- From $32.58 an hour
- Customer service
- In-person
- Employee discount
Quick Apply
Hotel Services Manager
Sofitel Sydney Darling Harbour —Darling Harbour NSW
- $80,340 a year
- Full-time
- Management
- In-person
- Leadership
Quick Apply
Welcome Agent
Marriott International, Inc —Sydney NSW
- Part-time
- Employee assistance program
7d
General Manager - Mayfair Hotel Adelaide
InterContinental Hotels Group —Sydney NSW
- Management
- English
- Hotel experience
3d
Overnight (11pm to 6am) Shift Manager
Guzman y Gomez —Auburn NSW
- Part-time
- Supervising experience
- Leadership
Quick Apply
Corporate Front of House
CBRE —Sydney NSW
- Full-time
- Office
- In-person
- AI
13d
Team Members
Zambrero —North Sydney NSW
- Cleaning
Quick Apply
3d
Shift Leader - Franchise
Guzman y Gomez —Rhodes NSW
- Part-time
- Supervising experience
- Leadership
Quick Apply
Team Leader
TokyoTaco 1 (Newtown) Pty Ltd —Newtown NSW
- From $28.90 an hour
- Part-time
- Hospitality
- Supervising experience
- In-person
- Employee discount
Quick Apply
1d
Reception Supervisor
Compass Group Australia —Sydney NSW
- $75,000 - $85,000 a year
- Full-time
- Management
- Microsoft Office
- Parental leave

I want to receive the latest job alert for guest experience leader in sydney, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

guest experience leader jobs near sydney, nsw

Guest Service Agent jobs in Sydney NSW

Receptionist jobs in Sydney NSW

Event Coordinator jobs in Sydney NSW

Customer Experience Manager jobs in Sydney NSW

Hotel Manager jobs in Sydney NSW

Front Of House Manager jobs in Chatswood NSW

Floor Staff jobs in Sydney NSW

Receptionist jobs in Lidcombe NSW

Grill Cook jobs in Sydney NSW

Guest Service Agent jobs in Attwood Vic

Guest Service Agent jobs in Melbourne Vic

Guest Service Agent jobs in Eastland Shopping Centre Vic

Guest Service Agent jobs in St Ives Nsw

Certificate Ii Community Service jobs in Victoria

Customer Service Bank jobs in Sydney Nsw

Customer Service Officer jobs in Sydney Nsw

Food Service Assistant jobs in Perth Wa

Medical Receptionist jobs in Westmead Nsw

Receptionist, Casual, Part Time, Teen, Teenager jobs in Melbourne Vic

Receptionist jobs in Greater Adelaide Sa

Guest Experience Expert

Marriott International, Inc -
Sydney NSW

Apply Now

Job Details

Part-time
3 days ago

Benefits

Employee assistance program

Qualifications

Management
Customer service
OPERA

Full Job Description

Additional Information
Job Number26065448
Job CategoryRooms & Guest Services Operations
Location11 Hickson Road, Sydney, New South Wales, Australia, 2000
SchedulePart Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

GUEST EXPERIENCE EXPERT

Explore an exciting new career path with Marriott International at Pier One Sydney Harbour. Explore endless possibilities with the #1 leader in hospitality worldwide, Marriott International. Unmatched opportunities await you! The next step in your career could lead to the greatest adventure.

We are excited to announce an opportunity for a Guest Experience Expert to join our dedicated team at Pier One Sydney Harbour

Be where you can do your best work, begin your purpose, belong to an amazing global team and become the best version of you.

Role Overview:

As the Guest Experience Expert, you will be a dynamic team member who is responsible for delivering exceptional guest experiences by performing a variety of front desk and guest service duties. This role ensures smooth day-to-day operations of the Front Office, including handling check-ins and check-outs, managing reservations, addressing guest inquiries, and resolving any service-related concerns promptly. As the first point of contact for guests, the Front Office Generalist embodies professionalism, hospitality, and a commitment to maintaining the highest standards of service to create a welcoming and memorable stay.

Key Responsibilities:

You will anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.

You will maintain customer loyalty through the innovative resolution of issues, with strong attention to ensuring a positive guest experience.

Manage all aspects of the front office department, tending to the guests and exceeding their expectations.

Handle complaints, settling disputes, and resolving grievances and conflicts by negotiating with relevant parties

Build and strengthen relationships with existing and new customers, anticipating their needs and enabling future bookings

Drive loyalty through our loyalty programs and guest experiences

About You:

Experience with OPERA property management system or similar

Have at least 2 year experience preferably within a high volume environment

Opera experience preferred however not required

Outstanding relationship building skills

Excellent customer service experience

Confidence and skills to up sell and promote our venues

Passion for the Hospitality Industry

Learn, think and grow and continue to evolve in your role

Benefits

The best hotel training opportunities and internationally recognized training programs by Marriott International

Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends

Discounts on food & beverage across all our hotels

Recognition programs to keep you motivated

Wellbeing & mindfulness programs to ensure you stay healthy

Employee Assistance Program

Join us at Pier One Sydney Harbour and be part of our dedication to excellence in service.

We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

guest experience leader jobs in sydney, nsw

Guest Experience Expert

Section Waiter & Runners | Rockpool Bar & Grill | Sydney

Airline Lounge Manager

iPlay Team Leader & Customer service attendant

Reception and Arena Staff

Full-Time FOH Supervisor — Chatswood (Pathway to Manager)

Reservation & Events Coordinator

Bartenders, Floor Staff & Hosts

Guest Service Agent - Novotel Sydney Darling Square

Customer Experience Manager

Team Leader

Hotel Services Manager

Welcome Agent

General Manager - Mayfair Hotel Adelaide

Overnight (11pm to 6am) Shift Manager

Corporate Front of House

Team Members

Shift Leader - Franchise

Team Leader

Reception Supervisor

I want to receive the latest job alert for guest experience leader in sydney, nsw

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected