In-Demand front desk agent Jobs in sydney, nsw

Guest Service Agent
AccorHotel —Mascot NSW
- Customer service
- Communication skills
Quick Apply
Overnight Guest Service Officer
Four Seasons —Sydney NSW
- Part-time
- Office experience
Guest Services Agent
AccorHotel —Sydney NSW
- Customer service
- Communication skills
- Employee assistance program
Quick Apply
9d
Guest Service Agent
Accor Apartments & Realty —Sydney NSW
- Weekend availability
- Hospitality
- Front desk
- Communication skills
Service Desk Analyst
AustralianSuper —Sydney NSW
- Full-time
- Azure
- Customer service
- Microsoft Office
14d
Guest Service Agent
Stamford Hotels & Resorts —Mascot NSW
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
13d
Guest Service Agent (GSA)
APX Hotels Apartments —Rosehill NSW

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Overnight Guest Service Officer
Four Seasons —Sydney NSW
As an Overnight Front Desk Agent, you will be the key point of contact during the night shift, responsible for providing seamless check-ins and check-outs,…
Guest Service Officer
Four Seasons —Sydney NSW
Provide exceptional customer service to all guests, assisting with check-in, check-out, inquiries and special requests. Four Seasons is powered by our people.

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Guest Service Agent

AccorHotel -
Mascot NSW

Quick Apply

Job Details

Casual

Qualifications

Customer service
Communication skills

Full Job Description

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

Reception Agent
We are currently seeking dedicated and dynamic Casual & Part Time Guest Services Agents to join our team, support our Front Desk Team, and help ensure guest requirements are always met with delivery of exceptional service.

What is in it for you:

Employee benefit card offering discounted rates at Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities

What you will be doing/ Key Responsibilities:

Provide passionate, knowledgeable, and friendly service
Assist guests with all enquiries and complaints and provide accurate information to guests
Check guests in and out of the Property accurately and in a timely manner
Take reservations as required
Answer all telephone calls in a professional manner
Reconcile cashier floats, transactions, and alterations to accounts, collect payment of accounts, and issue receipts accordingly
Ensure all guest details are fully updated on PMS system to ensure information is correct
Ensure special requests are actioned appropriately and promptly
Maintain the cleanliness and the presentation of the front desk at all times
Ensure relevant information is communicated between departments

Qualifications

Your experience and skills include:
Service focused personality is essential

Additional Information

To be successful in this role, you will have:

The ability to work a flexible 7-day roster.
Exemplary written and verbal communication skills
Well-presented with a natural ability to build rapport both in person and over the telephone
Strong focus and passion for hotel operations
Ability to deliver excellent customer service
Self-motivated with positive and professional attitude
Proven ability to manage time, multi-task, work under pressure, and think on your feet
Strong personal integrity

Quick Apply

Refine Your Search

front desk agent jobs in sydney, nsw

Guest Service Agent

Overnight Guest Service Officer

Guest Services Agent

Guest Service Agent

Service Desk Analyst

Guest Service Agent

Guest Service Agent (GSA)

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