In-Demand Executive manager technical services Jobs in Sydney, Nsw

Technical Client Services Manager
LAB3 —Sydney NSW
- Full-time
- Azure
- Master's degree
Quick Apply
7h
Managing Director
I Place People —Sydney NSW
- $120,000.00 - $240,501.12 a year
- Full-time
- No degree
- In-person
- Communication skills
Quick Apply
14d
Senior Client Success Manager, Enterprise
Indeed —Sydney NSW
- $84,000 - $126,000 a year
- Full-time
- Management
- Bachelor's degree
- Recruiting
- Annual leave
3d
ANZ IT Service Senior Manager
Boston Consulting Group —Sydney NSW
- Full-time
- No degree
- AI
- Leadership
10d
Senior Technical Accounting Manager | Senior Manager | Capital Markets and Accounting Advisory Services
PWC Australia —Sydney NSW
- Analysis skills
- Leadership
- Communication skills
- Annual leave
- Parental leave
Service Delivery Manager
Centorrino Technologies —Sydney NSW
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Negotiation
Quick Apply
11d
Technical (Data Center) Program Manager, Sydney, Australia
EdgeConneX —Sydney NSW
- PMP
- English
- Education
Site Development Lead
Ausgrid —Sydney NSW
- $190,026 a year
- Full-time
- Microsoft Office
- Administrative experience
- Analysis skills
- Parental leave
Customer Success Manager - Environmental Consultant
Bueno Analytics —Sydney NSW
- From $75,000 a year
- Full-time
- Hybrid work
- Management
- HVAC
- Leadership
- Employee stock purchase plan
- Annual leave
Quick Apply
4d
Senior Change Manager
NCS Australia —Sydney NSW
- Contract
- CRM software
- ERP systems
- Agile
- Parental leave
Quick Apply
Executive Manager Environment & Resilience
Northern Beaches Council —Northern Beaches NSW
- Full-time
- Management
- Communication skills
- Wellness program
12d
Audit Manager | Manager | Consumer Industrial Products and Services
PWC Australia —Sydney NSW
- Presentation skills
- Communication skills
- Parental leave
12d
Bid Manager
Evolve FM Pty Ltd —Mascot NSW
- $150,000 - $170,000 a year
- Full-time
- Management
- Marketing
- Microsoft Office
Quick Apply
13d
Technical Onboarding & Engagement Manager New
Algolia —Sydney NSW
- $117,500 - $147,500 a year
- Remote
- Google Suite
- Management
- Computer Science
- Work from home
4d
National Field Services Manager
Aptella —Silverwater NSW
- Leadership
Technical Accounting Manager | Manager | Capital Markets and Accounting Advisory Services
PWC Australia —Sydney NSW
- Communication skills
- Parental leave
Manager - Strategic Delivery
Endeavour Group —Sydney NSW
- Full-time
- Hybrid work
- Management
Delivery Manager, Operational Communications
AMP Limited —Sydney NSW
- Full-time
- SQL
- Financial services
- Communication skills
Senior Manager - Strategy and Architecture - Superannuation and Investments
AMP Limited —Sydney NSW
- Full-time
- AI
- Communication skills
Sr. Workplace Experience & Operations Coordinator
Cushman & Wakefield —Sydney NSW
- Full-time
- Communication skills
Quick Apply
11d

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executive manager technical services jobs near sydney, nsw

Technical Client Services Manager

LAB3 -
Sydney NSW

Quick Apply

Job Details

Full-time
7 hours ago

Qualifications

ITIL Foundation
ITIL Certification
Cloud infrastructure
Azure
Incident management
Master's degree

Full Job Description

LAB3 is a leading Managed Services Provider focused on empowering organizations leveraging Microsoft tech and automation in the Cloud, Modern Workplace, Security, Network, and Data space. We are looking for a Technical Client Services Manager based in Sydney to be an integral part of our client management team that champions customer success, nurtures client relationships, ensures value realization, and drives continuous improvement.
The Role

You will be the technical liaison between engineering teams and clients, translating complex issues into clear communications and ensuring engineers have the context they need to deliver.
Technically lead incident management end-to-end, from initial triage through to resolution and post-incident review, driving urgency and accountability across internal teams without formal authority over them.
Oversee day-to-day service delivery with a meticulous eye for detail, monitoring SLA and KPI adherence, identifying risks early, and holding the line on quality.
Own governance across your accounts, ensuring reporting, reviews, and documentation are consistently accurate, meaningful, and delivered on time, prepared and presented by you.
Drive continuous improvement and value-add outcomes including cost optimisation, automation, and process improvement, identifying opportunities proactively and seeing them through to execution.
Work autonomously across the organisation, using your relationships and credibility to influence outcomes, unblock issues, and align stakeholders without relying on escalation paths.
Facilitate contract renewals and work alongside the sales team to identify and progress expansion opportunities from a position of genuine account knowledge.
Ensure seamless communication and coordination during transitions, project handovers, and periods of change, keeping both client and internal teams aligned throughout.
Produce and maintain high-quality documentation across your accounts including runbooks, process guides, service reviews, and incident records. Where processes don't yet exist, take ownership of defining and formalising them to a standard the broader organisation can rely on.

The Ideal Candidate

Proven experience in client management, service delivery, or technical account management within a managed services or technology environment with a track record of doing the work, not just overseeing it.
Ideally your career started as a techie, and you moved to a client delivery role, maintaining a deep understanding of technology, particularly in cloud infrastructure, apps, Microsoft Azure and M365. You have the ability to quickly understand new concepts, platforms, and architectures.
Exceptionally detail-oriented, with the discipline to manage multiple accounts and workstreams simultaneously, without things slipping through the cracks.
A natural communicator who can adapt their style across engineers, executives, and clients and who defaults to over-communicating rather than under.
Highly autonomous and self-directed, comfortable operating independently and resourceful enough to drive outcomes through influence.
Commercially aware, with a client-first mindset and genuine interest in the long-term success of the accounts you own.
A passion for continuous improvement, an instinct for spotting areas of improvement and the initiative to do something about it.
Strong documentation discipline with a methodical approach to process. You follow established frameworks rigorously, and when you find a gap, you don't wait to be asked to fill it.
You are an Australian Citizen and eligible to obtain and maintain an AGSVA security clearance.
Must have an ITIL Foundation Certification with Microsoft Azure Fundamentals (AZ-900) & Microsoft 365 Fundamentals (MS-900) preferred

What’s in it for you?

Be part of a team that leverages modern technologies to solve real problems and provides top levels of customer satisfaction
Work with a Microsoft Partner of the Year award winner with multiple specialisations
Be supported by experienced peers and leaders that value technical expertise and encourage innovation, with clear career pathways and ongoing learning
Enjoy a supportive workplace that promotes inclusion, flexibility, diversity, and celebrates differences.
Take advantage of the flexibility of a hybrid workplace and enjoy the flexibility to balance your life
Thrive in a community with strong values #BeTrue #TeamUp #StandOut #ThinkAhead #FearLessAchieveMore

Apply now, call or connect on LinkedIn for further information.

Quick Apply

Refine Your Search

executive manager technical services jobs in sydney, nsw

Technical Client Services Manager

Managing Director

Senior Client Success Manager, Enterprise

ANZ IT Service Senior Manager

Senior Technical Accounting Manager | Senior Manager | Capital Markets and Accounting Advisory Services

Service Delivery Manager

Technical (Data Center) Program Manager, Sydney, Australia

Site Development Lead

Customer Success Manager - Environmental Consultant

Senior Change Manager

Executive Manager Environment & Resilience

Audit Manager | Manager | Consumer Industrial Products and Services

Bid Manager

Technical Onboarding & Engagement Manager New

National Field Services Manager

Technical Accounting Manager | Manager | Capital Markets and Accounting Advisory Services

Manager - Strategic Delivery

Delivery Manager, Operational Communications

Senior Manager - Strategy and Architecture - Superannuation and Investments

Sr. Workplace Experience & Operations Coordinator

I want to receive the latest job alert for executive manager technical services in sydney, nsw

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