In-Demand Development operations occupations Jobs in Sydney, Nsw

Information & Enquiries Coordinator
Department of Education —Sydney NSW
- $116,981 - $129,492 a year
- Full-time
- Leadership
- Communication skills
- Employee assistance program
- Opportunities for advancement
2d
Project Field Manager
Department of Customer Service —Sydney NSW
- $154,231 - $178,369 a year
- Full-time
- Hybrid work
- CPR Certification
- First Aid Certification
- Construction experience
5d
Logistics and Corporate Collections Manager
Sydney Opera House —Sydney NSW
- $131,318 a year
- Full-time
- Management
- Leadership
- Annual leave
6d
SCHN - Clinical Trials Start-Up Officer
The Sydney Children's Hospitals Network —Sydney NSW
- $91,326 - $121,497 a year
- Full-time
- No degree
- Computer skills
- Communication skills
- Employee assistance program
5d
Executive Support Officer
Infrastructure NSW —Sydney NSW
- $102,936 - $113,579 a year
- Full-time
- Microsoft Office
- Leadership
- Communication skills
- Gym membership
7d
Service Management Platform Lead – Information Technology, Clerk Grade 9/10 – Parliament of NSW – Sydney
Department of Parliamentary Services —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Management
- No degree
- Analytics
9d
Associate Director, Technology Business Operations
Premier's Department —Sydney NSW
- $149,739 - $178,369 a year
- Full-time
- Business
- Employee assistance program
6d
Senior Insights Advisor
Department of Customer Service —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9d
Programming and Technology Specialist - TAFE NSW Centre of Excellence Digital
TAFE NSW —Meadowbank NSW
- $128,284 - $141,600 a year
- Full-time
- Remote
- Management
- Scripting
- Leadership
6d
Consultant - ServiceNow
Coforge Ltd. —Sydney NSW
- $80,000 - $90,000 a year
- Azure
- CAD
- Administrative experience
BTP Application Specialist
Department of Customer Service —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Hybrid work
- Team management
- APIs
- Leadership
2d
Head of CTP Care Claims - Parramatta
icare —Parramatta NSW
- From $209,721 a year
- Full-time
- Communication skills
- Employee assistance program
- Gym membership
6d
LEAD BUSINESS ANALYST
Coforge Ltd. —Sydney NSW
- $100,000 - $120,000 a year
- Management
- Computer Science
- Analysis skills
Senior Coordinator Cyber Response
Department of Customer Service —Sydney NSW
- $133,348 - $146,945 a year
- Weekend availability
- Hybrid work
- Analysis skills
- Leadership
- Annual leave
- Employee assistance program
6d
Cyber Security Systems Engineer
Office of Sport —Sydney NSW
- $116,981 - $129,492 a year
- Full-time
- No degree
- Communication skills
- Employee assistance program
6d
Patient Liaison & Admissions Officer, Temporary Contract
Northern Sydney Local Health District —Sydney NSW
- $43.83 - $44.86 an hour
- Part-time
- Customer service
- Administrative experience
- Patient care
8d
Senior Data Analyst
Department of Customer Service —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Hybrid work
- Salesforce
- Data analysis skills
- SQL
Senior Talent Business Partner
Department of Customer Service —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Hybrid work
- Recruiting
- Communication skills
- Negotiation
2d
Principal Registration Officer
Department of Customer Service —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Hybrid work
- Office
- Leadership
- Communication skills
7d
Category Specialist - Software & Cloud
Department of Customer Service —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- Communication skills
- Parental leave
2d

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Information & Enquiries Coordinator

Department of Education -
Sydney NSW

Apply Now

Job Details

Full-time
$116,981 - $129,492 a year
2 days ago

Benefits

Employee assistance program
Opportunities for advancement
Salary packaging

Qualifications

Working with Children Check
Leadership
Communication skills

Full Job Description

Department of Education

Reference number

15386-44409317

Occupation

Assessing, Investigation, Legislation

Work type

Full-Time

Location

Sydney - Greater West

Salary Information

From AUD $116,981.00 to $129,492.00 per year

Closing date

14 September 2026 at 11:59pm

Who we are

The NSW Early Learning Commission (Commission), established as the independent regulator for early childhood education and care (ECEC) in New South Wales on 1 December 2025, is responsible for regulating more than 6,000 ECEC services across the state.

Our role is to ensure services meet high standards of safety, quality, and compliance through ongoing assessment, monitoring and enforcement.

The Commission places children at the centre of all decision-making, working to ensure they are safe, respected, and supported to thrive in high-quality early learning environments that promote their development, wellbeing, and lifelong learning. It also drives continuous improvement across the sector through evidence-informed regulation and reform to strengthen community confidence in ECEC services.

The Commission respects and values Aboriginal and Torres Strait Islander peoples as the First Peoples of Australia.

Ongoing Full-Time opportunity
Located in Parramatta with flexible working arrangements available
Salary ranges from $116,981 to $129,492 p.a. plus superannuation and annual leave loading

About the role

As the Information and Enquiries Coordinator you will oversee the day-to-day operations of a service delivery team within a call-centre environment, providing guidance and support to ensure accurate, timely, high-quality responses and advice to customers and stakeholders relating to early childhood education and care (ECEC) services.

Your responsibilities will also include:

Monitoring and coordinating incoming enquiries, ensuring timely resolution and appropriate escalation of serious matters
Coaching and developing team capability to deliver consistent, high-quality customer service
Analysing performance data and opportunities to improve systems, process and service delivery
Preparing clear, evidence-based correspondence, reports and submissions

For further information please click here to view the role description

About you

To be successful in this role, you will bring leadership experience to guide and support a high-performing team. With a strong risk-based mindset and customer-centred approach, you will ensure timely, informed and effective responses to enquiries that contribute to safe and high-quality of ECEC services.

You will also demonstrate:

Proven ability to lead, guide and support a team in a fast-paced, high-volume environment
Confidence in coaching team members to navigate complex and sensitive customer interactions
Strong critical-thinking skills to identify emerging trends, issues, assess risk and make timely and informed decisions
Excellent communication skills, with the ability to provide clear advice and guidance to team members and stakeholders
Effective collaboration and stakeholder engagement skills to maintain consistent, high-quality service delivery

Essential requirements of the role

Current and valid Working with Children Check (WWCC) Clearance for paid employment.
Demonstrated understanding of and commitment to the value of early childhood education and care.

Benefits

Flexible working arrangements
35 hour working week
Competitive pay, salary sacrificing, employer’s contribution to superannuation and annual leave loading
Flex Leave entitlements, generous holidays & leave conditions
Health & Wellbeing and Employee Assistance Programs.
Opportunities for advancement and mobility across the Early Learning Commission to support your career growth

How to apply

If excited by the information above, we look forward to receiving your application, including a copy of your resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role. Applicants are also required to provide responses to the two pre-screening questions below, as part of the online application process:

Question 1

When have you had to assist others to adhere to legislation or a code of conduct? What happened? How was it resolved? (300 words max)

Question 2

Describe a time when one of your colleagues was not providing service according to the division’s standards. What did you do and what was the outcome? (300 words max)

Applicants are encouraged to prepare their application materials independently. The selection panel values authentic and personally written responses that reflect your own experience, insights and alignment with the Department’s values and priorities.

Please refer to the Applicant’s Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) member with the NSW Department of Education or NSW Early Learning Commission,

All other applicants please submit your application by clicking ‘Apply Now’.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.

Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa.

Closing date Monday 14 September 2026 at 11:59pm.

For role enquiries please contact Fiona Byrne at [email protected] and for recruitment process enquiries please contact Jenny Nguyen at [email protected]

We welcome applications from people of all backgrounds, including but not limited to Aboriginal and/or Torres Strait Islander people, people of any age or gender, people from culturally and linguistically diverse groups and/or from the LGBTQIA+ community, veterans, refugees, people with disability, people with sensory differences, and neurodiverse people. If we can make some adjustments to our recruitment/interview process to better help you shine, please reach out to the contact person for this recruitment, details listed above. For more information, visit the NSW Department of Education’s Diversity, equity and inclusion webpage.

A recruitment pool may be created through this process for ongoing and temporary opportunities in the same or similar roles. The pool will consist of applicants assessed as suitable, who may be considered for temporary, term or ongoing positions over the next 18 months.

Apply Now

Refine Your Search

development operations occupations jobs in sydney, nsw

Information & Enquiries Coordinator

Project Field Manager

Logistics and Corporate Collections Manager

SCHN - Clinical Trials Start-Up Officer

Executive Support Officer

Service Management Platform Lead – Information Technology, Clerk Grade 9/10 – Parliament of NSW – Sydney

Associate Director, Technology Business Operations

Senior Insights Advisor

Programming and Technology Specialist - TAFE NSW Centre of Excellence Digital

Consultant - ServiceNow

BTP Application Specialist

Head of CTP Care Claims - Parramatta

LEAD BUSINESS ANALYST

Senior Coordinator Cyber Response

Cyber Security Systems Engineer

Patient Liaison & Admissions Officer, Temporary Contract

Senior Data Analyst

Senior Talent Business Partner

Principal Registration Officer

Category Specialist - Software & Cloud

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