In-Demand Customer success specialist agent solutions Jobs in Sydney, Nsw

Customer Success Specialist - Agent Solutions
Domain Group —Pyrmont NSW
- Hybrid work
- CRM software
- Presentation skills
- Parental leave
Customer Success Specialist - Agent Solutions
CoStar Group —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Presentation skills
- Parental leave
Customer Service/Retention Agent - Earn bonuses for excellent customer service!
Neilson Financial Services —Sydney NSW
- $65,000 - $91,000 a year
- Full-time
- No experience needed
- Office
Quick Apply
Airfare Specialist
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Sales Team Leader
Firstclass.com.au —Sydney NSW
- $100,000 - $150,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Customer Success Manager
Monks —Sydney NSW
- Salesforce
- AWS
- AI
Quick Apply
Technical Support Specialist
Intercom —Sydney NSW
- Hybrid work
- APIs
- AI
- Communication skills
- Health insurance
- Annual leave
First Class Travel Consultants Top Travel Sales Consultants? First-Class Clients, First-Class Rewards
Firstclass.com.au —Parramatta NSW
- $100,000 - $150,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Talent Insights and Reporting Specialist – Harrier Talent Solutions
Harrier —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- AI
Quick Apply
7d
Accounts Assistant – Part-Time (Leading to Full-Time for the right candidate)
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Branch Manager
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Internship or Work Experience
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Lakebase Specialist Sales
Databricks —Sydney NSW
- Azure
- Sales
- Databases
After Hours International Airfare Consultants
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Luxury Cruise Specialists
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Luxury Cruise Team Manager
Firstclass.com.au —Parramatta NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Payroll Compliance Consultant
Datacom —Sydney NSW
- $120,000 - $150,000 a year
- Full-time
- Hybrid work
- Agile
- Communication skills
Quick Apply
Amazon Connect Specialist Consultant, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- CRM software
- Computer Science
- Salesforce
9d
Frequent Flyer Points Advisors & Consultants
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Specialist Account Executive
Salesforce —Sydney NSW
- Full-time
- Sales
- Salesforce
- AI
- Employee stock purchase plan
- Health insurance
3d

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Customer Success Specialist - Agent Solutions

Domain Group -
Pyrmont NSW

Apply Now

Job Details

Benefits

Parental leave

Qualifications

CRM software
Presentation skills
Driver Licence
SaaS

Full Job Description

Customer Success Specialist - Agent Solutions

Job Description

About the Role

As a Customer Success Manager and under the wing of an experienced Leader, you will be a go-to expert for our Agent Solutions product suite - Responsible for successful software implementations and customer retention of the product set, demonstrating the product functionality to customers, and managing customer relations during all phases of implementation (planning, setup and delivery) to ensure timely and high-standard outcomes.
You will support the customer owner to help clients get maximum value out of our tech solutions and further embed Domain as an essential partner to their business functions.

With Domain now part of the Costar Group, you’ll be joining at a pivotal moment - where innovation, scale, and career pathways are accelerating. Sitting within a close-knit team, this is a unique opportunity to join a household name in Australia’s property industry, work with a great deal of autonomy to make the role your own, and work towards career progression opportunities (be it Product, Sales Management or others).

What You'll Do:

Lead new customers through onboarding - from setup to training - so they feel confident and get value fast.
Build strong relationships as their go‑to contact, staying connected through check‑ins and proactive support.
Keep an eye on customer health and usage, jumping in early to drive retention and renewal readiness.
Work across product, support, and operations to solve issues and champion customer feedback.
Spot opportunities for upsell or expanded adoption, teaming up with Sales when growth conversations arise.
Support the full customer lifecycle and help refine our playbooks, processes, and success frameworks.

Ideally You'll Have:

ESSENTIALS:

Strong Customer Success background working with digital / Saas platforms.
Experience with product training & customer retention.
Technical capability to present customer insights using sales data and dashboards.
Comfortable being client-facing and presenting in client meetings.
Valid Australian drivers license and own reliable vehicle (car allowance provided).

NICE TO HAVES:

An understanding of the Real Estate and Proptech landscape.
Familiarity with CRM system functions.

What’s In It For You:

We're the right-sized business for you to make a real impact, with a workplace culture where you can be you. There’s so many perks! Here’s some of the favourites…

Hybrid working policy
Up to 20 weeks paid parental leave for primary carers.
Wellbeing leave, and the opportunity to buy extra leave days.
Leadership development programs, LinkedIn Learning and more.
Regular social events including our famous Innovation Days and annual BBQ!

Equity, Diversity and Inclusion at Domain

Domain is enthusiastically and unapologetically committed to fostering an equitable, inclusive work culture which reflects our customers and communities. We are proactively looking for candidates from all lived experiences, including people with disability, and people of all ages, ethnicities, cultures (including Aboriginal and Torres Strait Islander Peoples), faiths, sexual orientations, and gender identities (including trans and non-binary people).

We are committed to providing an equitable recruitment process for people with disability. If you require adjustments during the process we’re here to support. If you wish to receive this job advertisement in an accessible format, or have a confidential chat about workplace adjustments, please contact our Equity, Diversity and Inclusion team at [email protected] or leave a message on 1300 858 356 and we will get back to you.

What’s Next?

We’ll give your application the thoughtful attention it deserves and get back to you as soon as possible. If there’s a match, one of our recruitment consultants will reach out - so keep your phone handy! We’re genuinely excited about the chance to work together and make a meaningful impact.

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing

Apply Now

Refine Your Search

customer success specialist agent solutions jobs in sydney, nsw

Customer Success Specialist - Agent Solutions

Customer Success Specialist - Agent Solutions

Customer Service/Retention Agent - Earn bonuses for excellent customer service!

Airfare Specialist

Sales Team Leader

Customer Success Manager

Technical Support Specialist

First Class Travel Consultants Top Travel Sales Consultants? First-Class Clients, First-Class Rewards

Talent Insights and Reporting Specialist – Harrier Talent Solutions

Accounts Assistant – Part-Time (Leading to Full-Time for the right candidate)

Branch Manager

Internship or Work Experience

Lakebase Specialist Sales

After Hours International Airfare Consultants

Luxury Cruise Specialists

Luxury Cruise Team Manager

Payroll Compliance Consultant

Amazon Connect Specialist Consultant, AWS Professional Services

Frequent Flyer Points Advisors & Consultants

Specialist Account Executive

I want to receive the latest job alert for customer success specialist agent solutions in sydney, nsw

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