In-Demand Customer success manager, warehouse automation apac Jobs in Sydney, Nsw

Customer Success Manager, Warehouse Automation APAC
Locus Robotics —Sydney NSW
- Remote
- Microsoft Powerpoint
- Computer Science
- Salesforce
Quick Apply
Senior Client Success Manager, Enterprise
Indeed —Sydney NSW
- $84,000 - $126,000 a year
- Full-time
- Management
- Bachelor's degree
- Recruiting
- Annual leave
2d
Product and Delivery Manager
Sinorbis —Sydney NSW
- Full-time
- Analysis skills
- Product management
- Budgeting
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Customer Success Manager
Appetise —Surry Hills NSW
- $110,000 - $130,000 a year
- Contract
- Hybrid work
- AI
5d
Building Services Customer Success Manager
CIM Operations Pty Ltd —Sydney NSW
- $130,000 - $150,000 a year
- Full-time
- Customer service
- Analysis skills
- HVAC
- Employee stock purchase plan
- Work from home
Quick Apply
4d
Customer Implementation Manager (APAC)
Gorgias —Sydney NSW
- $115,000 - $126,000 a year
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- Remote
- AI
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Customer Success Manager - Uber Direct (ANZ)
Uber —Sydney NSW
- Full-time
- APIs
Customer Success Manager
Cisco Systems —Sydney NSW
- Full-time
5d
Customer Success Manager
Deputy —Sydney NSW
- From $8,300 a month
- Full-time
- Sales
- Customer service
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
13d
Customer Success Manager
Smartly —Sydney NSW
- Communication skills
Customer Success Manager, Small Business | ANZ
HubSpot —Sydney NSW
- Hybrid work
- AI
- Health insurance
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Customer Success Manager
Valsoft Corporation —Sydney NSW
- Full-time
- Remote
- Sales
- Bachelor's degree
- Communication skills
Quick Apply
2d
2027 Customer Success Manager, Amazon Vendor Services
Amazon Commercial Services Pty Ltd —Sydney NSW
- Full-time
- Microsoft Excel
- Management
- Merchandising
7d
Partner Success Manager APAC
Orgvue —Sydney NSW
- Full-time
- Hybrid work
- Business
- Annual leave
Quick Apply
Customer Success Manager (Enterprise)
Heidi —Sydney NSW
- Full-time
- Hybrid work
- Hospital experience
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7d
Customer Success Manager
Smartly.io —Sydney NSW
- Communication skills
Customer Success Manager, Enterprise
Shippit —Sydney NSW
- Full-time
- Salesforce
- AI
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14d
Energy Procurement Manager, AWS Infrastructure Energy Team
Amazon Corporate Services Pty Ltd —Sydney NSW
- Full-time
- Writing skills
- Engineering
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Strategic Customer Success Manager
Dolby —Sydney NSW
- Management
- APIs
- AI
7d
Project Manager
AC3 —Sydney NSW
- $130,000 - $140,000 a year
- Full-time
- Hybrid work
- Budgeting
- Communication skills
- Health insurance
Quick Apply
11d

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Customer Success Manager, Warehouse Automation APAC

Locus Robotics -
Sydney NSW

Quick Apply

Job Details

Qualifications

Microsoft Powerpoint
Computer Science
Salesforce
Supply chain
Logistics
WMS
Microsoft Office
Bachelor's degree
Driver Licence
Communication skills

Full Job Description

Locus Robotics is a global leader in warehouse automation, delivering unmatched flexibility and unlimited throughput, and actionable intelligence to optimize operations. Powered by LocusONE, an AI-driven platform, our advanced autonomous mobile robots seamlessly integrate into existing warehouse environments to enhance efficiency, reduce costs, and scale operations with ease.

Trusted by over 150 industry leading retail, healthcare, 3PL, and industrial brands in over 350 sites worldwide, Locus enables warehouse operators to achieve rapid ROI, minimize labor costs, and continuously improve productivity. Our industry-first Robots-as-a-Service (RaaS) model ensures ongoing innovation, scalability, and cost-effectiveness without the burden of significant capital investments. With proven capabilities in diverse workflows—from picking and replenishment to sorting and pack-out—Locus Robotics empowers businesses to meet peak demands and adapt to ever-changing operational needs.

Are you ready to help global brands unlock the full value of robotics automation in their warehouses? As a Customer Success Manager, you'll drive success for customers in the APAC region, leading the rollout of cutting-edge warehouse automation solutions. You'll turn complex deployments into seamless operations, working closely with technical teams to deliver lasting impact. Your skills in project management, relationship-building, and technical aptitude will be key to long-term customer satisfaction. This is an opportunity to join an elite team at the forefront of innovation, delivering transformative logistics solutions to industry leaders.

This role is based in Sydney/Melbourne Australia, and we are only accepting local candidates who are authorized to work in Australia.

This role requires travel within Australia and APAC countries.. Travel outside of Australia would likely be 10% per year.
A valid passport and a valid driver's license are required.

Responsibilities

Oversee daily operations at customer sites, ensuring seamless Locus robots functionality.
Support project management, technical delivery, and customer relationship-building to ensure successful, scalable, and high-performing robotic solutions.
Establish and execute clear communication plans; deliver regular, data-driven status updates to stakeholders.
Responsible for the full lifecycle of Locus Robotics warehouse automation deployments, managing everything from planning and installation to post-launch support.
Perform post-project evaluations to capture lessons learned and identify areas for continuous improvement and expansion.
Support on-site preventive maintenance, diagnostics, testing, repairs, and system upgrades; manage service documentation, RMA, and support tickets (Salesforce).
Act as the primary technical escalation point, providing both on-site and remote support for troubleshooting, mapping, and system improvements.

Qualifications

Bachelor's degree in Industrial Engineering, Computer Science, Information Systems, Business Administration, Project Management, or related technical field.
3+ years of hands-on experience with Project Management.
3+ years of experience with WMS (Warehouse Management Systems).
3 + years of experience in 3PL, logistics and supply chain.
Proficiency with Microsoft Office Suite, including PowerPoint
Strong experience managing outward-facing project teams involving dedicated cross functional staff, client resources, and outside vendors.
Understanding of network technology, such as routers, WIFI, switches, and firewalls.
A valid passport for APAC travel and a valid driver's license are required.
Excellent written and verbal English communication skills, with the ability to effectively engage with internal and external stakeholders at all levels of the organization.
Ability to travel to customer sites across the APAC region, with a primary focus on Australia and occasional travel to New Zealand, Singapore, and Japan.
Must be based in Sydney or Melbourne, Australia, and legally authorized to work in Australia without sponsorship now or in the future.

Additional Details

Locus Robotics is an equal opportunity employer

Quick Apply

Refine Your Search

customer success manager, warehouse automation apac jobs in sydney, nsw

Customer Success Manager, Warehouse Automation APAC

Senior Client Success Manager, Enterprise

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Customer Success Manager

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Customer Success Manager, Small Business | ANZ

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Customer Success Manager, Enterprise

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Project Manager

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