In-Demand control room coordinator Jobs in sydney, nsw

Control Room Coordinator
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- Full-time
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Downer - Northern Assets
Downer Group —West Pennant Hills NSW
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control room coordinator jobs near sydney, nsw

Control Room Coordinator

Downer Group -
West Pennant Hills NSW

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Job Details

Full-time

Qualifications

Maximo
Technical support
Analysis skills
Communication skills

Full Job Description

We are seeking a Control Room Coordinator to play a critical role within our Control Room operations, supporting the triage, coordination and management of faults, alarms and asset failures across the Northern Assets network (NCX, M2 and LCT).

Embedded within the Control Room environment, this role ensures maintenance-related issues are accurately assessed, prioritised and converted into high-quality work orders, supporting safe operations, timely responses and excellent data integrity.

Key responsibilities

Acting as the central point for triaging system-generated faults and alarms within the Control Room
Working closely with Control Room Operators to interpret, confirm and troubleshoot faults
Applying structured triage and criticality frameworks to determine priority, response timeframes and responsible teams
Raising and managing Work Orders in Maximo, ensuring accuracy in asset selection, failure coding and fault descriptions
Coordinating work allocation to internal maintenance teams and subcontractors
Identifying duplicate or repeat faults and linking related work orders where required
Monitoring open work orders, responding to KPIs and escalating high-risk or overdue items
Supporting incident response by identifying affected assets and required follow-up actions
Analysing trends and emerging issues to support early intervention and continuous improvement

What you’ll bring

You’ll come from a technical or operational background, such as an electrical trade or an electrical qualification, you’re currently working towards. You may also bring experience from control room, tunnel, infrastructure or ITS environments, or from roles focused on maintenance coordination, dispatch or technical support along with;

1–3 years’ experience in a maintenance, infrastructure, tunnel, ITS or similar operational environment
Exposure to Control Room systems such as SCADA, OMCS or equivalent
Experience raising or coordinating work orders, ideally using Maximo (desirable)
A solid understanding of tunnel systems (electrical, ITS, mechanical and control systems)
Strong analytical skills with the ability to interpret alarms and fault indications
Excellent attention to detail and confidence working within structured processes

Downer is a company that believes people are our greatest asset. We take pride in providing career opportunities, work-life balance, and above benchmark services. We also offer a range of benefits including:

Enjoy career development opportunities, including leadership programs like Thrive and Own Career
Make a real impact on the performance and sustainability of critical infrastructure.
Work with a collaborative, forward-thinking team that values innovation and continuous improvement.
Be part of a culture that values safety, integrity, and excellence in everything we do.

To apply for this great opportunity, please click on "Apply" and submit your application. We cannot accept applications via email but for more information, please contact:
Alicia Jacobson – Talent and Sourcing Business Partner
E: [email protected]

Downer Group is an employer that acknowledges and embraces the importance of our people's diverse experiences, talents, and cultures. As an inclusive employer, we welcome applications from everyone.

Apply Now

Refine Your Search

control room coordinator jobs in sydney, nsw

Control Room Coordinator

Workplace Experience Coordinator

Workplace Experience Coordinator

Facilities Coordinator (Hard Services)

Downer - Northern Assets

Receptionist / Office Coordinator

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