In-Demand Ai customer support part time Jobs in Sydney, Nsw

ICT Customer Support Officer
AI Talent —Sydney NSW
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Computer Science
- Software troubleshooting
- Engineering
- Work from home
Quick Apply
General VA ( Tech-Savvy)
The Doing Co —Sydney NSW
- Full-time
- Remote
- AI
- Communication skills
- Work from home
12d
Sr. Talent Partner / Part Time/ Contract
Illumio —Sydney NSW
- $82 - $88 an hour
- Part-time
- Remote
- Recruiting
- AI
- Leadership
Customer Care Consultant (HR) - Remote
Employment Hero —Sydney NSW
- Full-time
- Remote
- Salesforce
- AI
- Communication skills
- Parental leave
Quick Apply
Customer Care Consultant (Payroll) - Remote
Employment Hero —Sydney NSW
- Full-time
- Remote
- Salesforce
- AI
- Communication skills
- Parental leave
Quick Apply
Customer Support Representative
eToro —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Writing skills
- Financial services
Quick Apply
Client Technical Support
IRI Worldwide (Australia) —Blenheim Road NSW
- Hybrid work
- Bilingual
- Spanish
- Computer Science
- Annual leave
- Parental leave
Quick Apply
Onsite Associate IT Support
Okta —Sydney NSW
- Google Suite
- In-person
- AI
Sales Travel Consultant
Flight Centre Brand —Leichhardt NSW
- $70,000 - $138,000 a year
- Full-time
- Organisational skills
- AI
- Employee discount
Partnerships Specialist
Sleek —Sydney NSW
- $85,000 - $120,000 a year
- Full-time
- Hybrid work
- AI
- Annual leave
- Work from home
Quick Apply
Business Analyst, AI
Virgin Australia —Sydney NSW
- Full-time
- Hybrid work
- Management
- APIs
- Agile
- Work from home
Sales Development Representative - Remote
Employment Hero —Sydney NSW
- $72,000 - $128,640 a year
- Full-time
- Remote
- Sales
- AI
- Communication skills
- Parental leave
Quick Apply
Customer Service Agent
NEXTDC —Artarmon NSW
- Full-time
- Management
- Customer service
- Microsoft Office
Quick Apply
4d
Digital Health Lead - Single Digital Patient Record
NSW Health —Chatswood NSW
- $147,653 - $175,917 a year
- Weekend availability
- Administrative experience
- Analysis skills
- Epic
- Annual leave
6d
Customer Experience Lead
MealSuite —Sydney NSW
- $75,000 - $87,500 a year
- Full-time
- Hybrid work
- Salesforce
- AI
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
1d
Senior AI Delivery Manager - Full-time or part-time (flexible)
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Azure
- AWS
- AI
- Annual leave
- Work from home
11d
Casual Workplace Coordinator
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Part-time
- Microsoft Excel
- Customer service
- Data analysis skills
- Health insurance
- Parental leave
Quick Apply
7d
Client Technical Support
Circana —Blenheim Road NSW
- Full-time
- Hybrid work
- Bilingual
- Spanish
- Computer Science
- Annual leave
- Parental leave
ICT Support Technicians nec
AI Talent —Sydney NSW
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Azure
- Management
- Software troubleshooting
- Work from home
Quick Apply
HR Specialist, Contracts Management - APAC
Remote —Sydney NSW
- $29,750 - $67,000 a year
- Remote
- Google Suite
- Conflict management
- AI
- Annual leave
- Work from home

I want to receive the latest job alert for ai customer support part time in sydney, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

ai customer support part time jobs near sydney, nsw

ICT Customer Support Officer

AI Talent
Sydney NSW

Quick Apply

Job Details

Permanent | Full-time
$70,000 - $120,000 a year

Benefits

Visa sponsorship
Work from home

Qualifications

ITIL Foundation
Website maintenance
TCP
Computer Science
Software troubleshooting
Call centre
Certificate IV
Content management systems
Engineering
IT service management
DHCP
Analysis skills
Bachelor's degree
ITIL
CompTIA Network+
IT support
DNS
Diploma
Communication skills
CompTIA A+
Help desk
Information Technology

Full Job Description

## ICT Customer Support Officer

## Position Overview

We are looking for a motivated and technically proficient ICT Customer Support Officer to join our team and deliver high-quality technical assistance to end users across the organisation. In this role, you will be responsible for diagnosing and resolving hardware and software issues, supporting the deployment and maintenance of computer infrastructure, and ensuring staff can make effective use of technology in their day-to-day work. You will bring strong communication skills, a customer-focused mindset, and the ability to work efficiently in a fast-paced environment. This position is well suited to a detail-oriented professional who thrives on problem-solving and is committed to delivering outstanding service.

## Key Responsibilities

- Respond promptly and professionally to user queries regarding hardware and software problems, providing clear guidance and timely resolutions via phone, email, or in person
- Diagnose and troubleshoot technical issues across a range of systems, applications, and devices, escalating complex matters to senior technical staff where appropriate
- Assess software and hardware requirements to develop practical solutions that meet user and business needs
- Install, configure, and update software applications and operating systems, ensuring compatibility and optimal performance across user environments
- Adapt and modify existing programmes and applications to align with evolving user requirements and organisational workflows
- Repair, replace, and maintain peripheral equipment including printers, terminals, modems, and other connected devices
- Assist in the implementation and maintenance of computer networks, contributing to the configuration and ongoing support of network infrastructure
- Support the design, maintenance, and updating of websites and internal digital platforms as required
- Promote and educate end users on the efficient and effective use of applications, equipment, and IT systems to maximise productivity
- Maintain accurate records of support requests, resolutions, and equipment inventory using ticketing and asset management systems
- Contribute to the development and documentation of IT support procedures, user guides, and knowledge base articles
- Provide support within a call centre environment where required, handling a high volume of inbound technical queries with professionalism and efficiency

## Required Qualifications & Skills

- Certificate IV or Diploma in Information Technology, Network Engineering, or a related discipline, or equivalent practical experience
- Demonstrated experience in an ICT support, help desk, or technical services role
- Solid understanding of computer hardware, software applications, and operating systems (Windows and/or macOS)
- Experience installing, configuring, and troubleshooting software and peripheral equipment
- Familiarity with networking fundamentals including TCP/IP, DNS, DHCP, and basic network troubleshooting
- Proficiency in using IT ticketing and asset management systems to log, track, and resolve support requests
- Strong analytical and problem-solving skills with the ability to diagnose issues methodically and efficiently
- Excellent verbal and written communication skills, with the ability to explain technical concepts clearly to non-technical users
- Customer-focused attitude with a professional, patient, and approachable manner
- Ability to manage multiple priorities, work independently, and perform effectively under pressure

## Preferred Qualifications

- Bachelor's degree in Information Technology, Computer Science, or a related field
- Industry certifications such as CompTIA A+, CompTIA Network+, Microsoft 365 Certified, or ITIL Foundation
- Experience supporting users in a call centre or high-volume help desk environment
- Knowledge of Active Directory, Microsoft 365, and remote desktop support tools
- Familiarity with website content management systems (CMS) and basic web maintenance tasks
- Experience working within ITIL or other IT service management frameworks

## Why Join Us?

- Be part of a collaborative, inclusive team culture that values continuous learning and professional growth
- Access ongoing training, certifications, and career development opportunities to advance your ICT career
- Enjoy flexibility in your working arrangements, with a consistent and structured shift schedule to support work-life balance
- Contribute to meaningful work that directly supports staff productivity and organisational success
- Competitive remuneration package with superannuation, recognising your skills and experience

## Job Details

- Job Type: Full-time, Permanent
- Work Schedule: 8-hour shift
- Salary: $70,000 – $120,000 per year + Super

Job Types: Full-time, Permanent

Pay: $70,000.00 – $120,000.00 per year

Benefits:

Work from home

Application Question(s):

Are you currently in Australia?
Are you looking for visa sponsorship?
How many years of experience do you have?

Work Location: Hybrid remote in Sydney NSW 2000

Quick Apply

Refine Your Search

ai customer support part time jobs in sydney, nsw

ICT Customer Support Officer

General VA ( Tech-Savvy)

Sr. Talent Partner / Part Time/ Contract

Customer Care Consultant (HR) - Remote

Customer Care Consultant (Payroll) - Remote

Customer Support Representative

Client Technical Support

Onsite Associate IT Support

Sales Travel Consultant

Partnerships Specialist

Business Analyst, AI

Sales Development Representative - Remote

Customer Service Agent

Digital Health Lead - Single Digital Patient Record

Customer Experience Lead

Senior AI Delivery Manager - Full-time or part-time (flexible)

Casual Workplace Coordinator

Client Technical Support

ICT Support Technicians nec

HR Specialist, Contracts Management - APAC

I want to receive the latest job alert for ai customer support part time in sydney, nsw

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected