In-Demand Reservations manager Jobs in Surfers Paradise Qld

Hostel Manager
Tequila Sunrise Hostel —Gold Coast QLD
- From $80,000 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick Apply
6d
Front Office & Operations Team Leader
Backpackers In Paradise —Surfers Paradise QLD
- $65,000 - $75,000 a year
- Weekend availability
- Customer service
- Supervising experience
- Front desk
- Employee discount
Quick Apply
Shift Supervisor
Everything Fleet PTY LTD —Southport QLD
- $65,000 a year
- Full-time
- Management
- Sales
- Customer service
Quick Apply
14d
RESTAURANT MANAGER FOR PREMIUM DINING MODERN ASIAN RESTAURANT
Mamasan Restaurant Group —Broadbeach QLD
- $79,500 - $90,000 a year
- Full-time
- Customer service
- In-person
- Leadership
- Employee discount
- Free food
Quick Apply
10d
Reservations
Aquaduck —Gold Coast QLD
- Weekend availability
- Sales
- Customer service
- Administrative experience
Reservations Agent (Part Time) | InterContinental Sanctuary Cove Resort
InterContinental —Sanctuary Cove QLD
- Part-time
- Microsoft Office
- Senior Secondary Certificate of Education
- Organisational skills
Duty Manager
RACV —Gold Coast QLD
- $84,000 a year
- Part-time
- Management
- Microsoft Office
- First Aid Certification
- Parental leave
- Employee assistance program
Concierge Assistant Manager (Pre-Opening)
Andaz Gold Coast —Gold Coast QLD
- Weekend availability
- Hospitality
- Guest services
- Communication skills
Deckhand / Tour Guide
Aquaduck —Gold Coast QLD
- Management
- POS
Breakfast Manager
AccorHotel —Gold Coast QLD
- Full-time
- POS
- Budgeting
Quick Apply
6d
Front Office Receptionist
RACV —Gold Coast QLD
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee discount
11h
Kitchen Coordinator
Marriott International, Inc —Surfers Paradise QLD
- Part-time
- Resort
Seasonal Stylist | Gold Coast
Seafolly —Broadbeach QLD
- Weekend availability
- Customer service
- Merchandising
- Communication skills
- Employee assistance program
- Employee discount
Quick Apply
3d
Seasonal Stylist | Coolangatta
Seafolly —Coolangatta QLD
- Weekend availability
- Customer service
- Merchandising
- Communication skills
- Employee assistance program
- Employee discount
Quick Apply
Seasonal Stylist | Brisbane
Seafolly —Broadbeach QLD
- Weekend availability
- Customer service
- Merchandising
- Communication skills
- Employee assistance program
- Employee discount
Quick Apply
3d
Kitchen Coordinator
JW Marriott Gold Coast Resort & Spa —Surfers Paradise QLD
- $29.37 - $36.71 an hour
- Part-time
- In-person
- Resort
- Parental leave
- Free food
Quick Apply

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Front Office & Operations Team Leader
Backpackers In Paradise —Surfers Paradise QLD
You'll ensure every guest receives outstanding service from check-in to check-out while supporting the Hostel Manager with operational improvements, staff…
$65,000 - $75,000 a year
Quick Apply
Assistant Manager - Front Office | InterContinental Sanctuary Cove Resort
InterContinental —Sanctuary Cove QLD
Hotel discounts across IHG properties worldwide. A minimum of three years' experience in a supervisory, Duty Manager, Assistant Manager, or similar leadership…

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reservations manager jobs near surfers paradise qld

Hostel Manager

Tequila Sunrise Hostel -
Gold Coast QLD

Quick Apply

Job Details

Full-time
From $80,000 a year
6 days ago

Qualifications

Hospitality
Pricing
Management
Customer service
Hospitality Management
Diploma
Leadership
Communication skills
Property management

Full Job Description

We are a rapidly growing hostel group operating six properties across Australia and one international property in Guatemala. Our business accommodates thousands of guests each month and employs over 100 staff across hostel operations, reservations, finance, marketing and customer service teams.

As we continue to expand, we are seeking an experienced Hostel Manager to oversee the day-to-day operations of one of our properties and ensure the delivery of a high-quality guest experience, efficient operations and strong team performance.

The Role

Reporting to the Directors, the Hostel Manager will be responsible for the overall management and daily operation of the hostel. The role will oversee staff, guest services, reservations, housekeeping, facilities and operational procedures, while ensuring the property operates efficiently and consistently with the standards of our wider hostel group.

The Hostel Manager will play a key role in maintaining high standards of guest satisfaction, managing and developing the onsite team, monitoring property performance and implementing operational improvements to support the continued growth of the business.

Key responsibilities:

Managing and coordinating the day-to-day operations of the hostel, ensuring efficient operations and maintaining appropriate standards of accommodation, guest service, cleanliness, safety and overall property presentation.
Supervising and coordinating a team of approximately 15 staff members, including preparing rosters, allocating duties, training and onboarding employees, providing ongoing guidance, and monitoring staff performance.
Overseeing front office and guest services, including check-ins and check-outs, responding to guest enquiries, managing complaints, resolving conflicts, and addressing guest and operational issues.
Managing reservations, availability and accommodation operations through property management and booking systems, primarily Cloudbeds, as well as online booking platforms including Booking.com and Hostelworld.
Participating in pricing, sales and revenue management, including monitoring occupancy and competitor activity, contributing to pricing decisions, supporting seasonal pricing strategies and promotional campaigns, and implementing initiatives to increase bookings and revenue.
Monitoring operational budgets and controlling property costs, including staffing, supplies and maintenance expenses, and reporting relevant property performance and operational matters to senior management.
Overseeing housekeeping, maintenance and general property standards, coordinating cleaning and maintenance requirements, identifying operational issues, and ensuring timely resolution of property-related matters.
Ensuring compliance with workplace health and safety requirements, fire safety obligations, accommodation standards and relevant regulatory requirements, while maintaining company policies and procedures.
Managing staff and guest issues and supporting effective team performance, including resolving workplace conflicts, providing operational guidance, maintaining professional standards, and contributing to the overall effective and professional management of the property.

Qualification, Skills and Experience:

A minimum of a Diploma in Hospitality or equivalent qualification is required. At least three years of relevant experience may substitute for the formal qualification requirement.
Supervisory or management experience within hospitality, accommodation or tourism.
Strong leadership, staff management and rostering skills.
Experience using property management and booking systems, including Cloudbeds, Booking.com and Hostelworld.
Sound knowledge of pricing, occupancy and revenue management.
Strong organisational, problem-solving and customer service skills.
Strong written and verbal English communication skills.

Pay: From $80,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

reservations manager jobs in surfers paradise qld

Hostel Manager

Front Office & Operations Team Leader

Shift Supervisor

RESTAURANT MANAGER FOR PREMIUM DINING MODERN ASIAN RESTAURANT

Reservations

Reservations Agent (Part Time) | InterContinental Sanctuary Cove Resort

Duty Manager

Concierge Assistant Manager (Pre-Opening)

Deckhand / Tour Guide

Breakfast Manager

Front Office Receptionist

Kitchen Coordinator

Seasonal Stylist | Gold Coast

Seasonal Stylist | Coolangatta

Seasonal Stylist | Brisbane

Kitchen Coordinator

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