In-Demand Reservations manager Jobs in Surfers Paradise Qld

Guest Experience Manager
Wildlife Currumbin Sanctuary —Currumbin QLD
- Weekend availability
- Microsoft Office
- First Aid Certification
- Guest services
3h
Motel Manager
Vanderbilt Equity Pty Ltd —Tamborine Mountain QLD
- $75,000 - $80,000 a year
- Full-time
- Management
- Business Administration
- Budgeting
Quick Apply
Guest Experience Manager
Currumbin Wildlife Sanctuary —Currumbin QLD
- Weekend availability
- Microsoft Office
- First Aid Certification
- Guest services
Quick Apply
4h
Reservations
Aquaduck —Gold Coast QLD
- Weekend availability
- Sales
- Customer service
- Administrative experience
Hotel Service Manager - Night Manager, Assistant Manager, Front Office Manager, Operations Manager
AccorCorpo —Gold Coast QLD
- $76,515 - $85,000 a year
- Weekend availability
- Hospitality
- Leadership
- Hotel experience
Quick Apply
Operator Onboarding Specialist - Hybrid
G'day Group —Southport QLD
- Full-time
- Hybrid work
- Salesforce
- Communication skills
- Employee assistance program
- Employee discount
Quick Apply
8d
Front Office Manager
Accor Apartments & Realty —Surfers Paradise QLD
- Weekend availability
- Hospitality
- Hotel experience
- Time management
5d
Duty Manager
RACV —Gold Coast QLD
- Part-time
- Management
- Microsoft Office
- First Aid Certification
- Parental leave
- Employee assistance program
Assistant Night Manager
AccorHotel —Surfers Paradise QLD
- $75,915 a year
- Weekend availability
- Microsoft Excel
- Customer service
- Microsoft Office
Quick Apply
Customer Success Account Manager
Storable Australia - Newbook (LinkedIn) —Gold Coast QLD
- 8 hour shift
- Remote
- Microsoft Outlook
- Communication skills
- Parental leave
Deckhand / Tour Guide
Aquaduck —Gold Coast QLD
- Management
- POS
Front of House Officer
BelgraviaPRO —Miami QLD
- Weekend availability
- First Aid Certification
- Computer skills
- Cash handling
Rental Concierge - Car rental
Everything Fleet PTY LTD —Tweed Heads South NSW
- $28.12 - $29.70 an hour
- Full-time
- Sales
- Customer service
- Computer skills
- Travel reimbursement
- Fuel card
Quick Apply
Restaurant/ Cafe Manager
AccorCorpo —Gold Coast QLD
- $76,515 - $85,000 a year
- Weekend availability
- POS
- Café
- Communication skills
Quick Apply
Night Auditor - QT Gold Coast
EVT Group —Surfers Paradise QLD
- Full-time
- Communication skills
- Resort
- Parental leave

I want to receive the latest job alert for reservations manager in surfers paradise qld

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

reservations manager jobs near surfers paradise qld

Guest Experience Manager

Wildlife Currumbin Sanctuary
Currumbin QLD

Apply Now

Job Details

Full-time
3 hours ago

Benefits

On-site parking

Qualifications

Microsoft Office
Driver Licence
First Aid Certification
Guest services
Leadership
Communication skills

Full Job Description

Guest Experience Manager

About National Trust Queensland & Currumbin Wildlife Sanctuary
Voted one of the Gold Coast’s most popular tourist destinations, Currumbin Wildlife Sanctuary is the crown jewel of the National Trust of Australia (Queensland) properties. As one of Queensland’s earliest nature-based attractions, the Sanctuary reflects everything NTAQ stands for - protecting and celebrating our natural and cultural heritage for future generations.

We are currently seeking an experienced and motivated Guest Experience Manager to lead our front-of-house operations and play a key role in delivering a seamless, welcoming and memorable arrival experience across both Currumbin Wildlife Sanctuary and Astra Lumina.

About the Role

Reporting to the Head of Guest Experience, this role leads the daily operations of the Guest & Member Services teams, including Ticketing, Guest Services operations (supporting bookings, group arrivals, and NTAQ Members), and Car Park operations.

As a guest service leader with a genuine affinity for both people and wildlife, you will oversee the end-to-end guest journey, ensuring efficiency, care, and consistently high service standards across all touchpoints. This includes managing ticketing operations, coordinating group arrivals, supporting bookings and reservations, engaging with our highly valued members, and responding to guest feedback with professionalism and a focus on continuous improvement.

As a key operational leader, you will coach and support frontline teams, including volunteers, drive service excellence, and ensure teams are well prepared for peak periods and campaigns. You will actively monitor performance and identify opportunities to enhance the overall guest experience, acting as a key touchpoint across multiple teams at CWS and consistently advocating for our position as a leading tourism attraction delivering exceptional experiences for our diverse guests.

Working closely with internal teams and stakeholders, you will play a critical role in delivering a safe, guest-focused operation. You will bring strong operational oversight, initiative, and confidence in acting as a primary Duty Manager.

About You
You are a passionate and experienced leader with a strong background in guest services within a complex, fast-paced environment. You thrive on creating outstanding customer experiences while leading teams to perform at their best.

Key skills and experience include:

Extensive experience in a guest services or customer experience leadership role
Proven ability to lead, coach and develop high-performing teams
Strong operational capability across ticketing, admissions or front-of-house environments
Excellent organisational, problem-solving and decision-making skills
Highly developed communication skills, both written and verbal
Experience managing guest feedback, complaints and service recovery
Commercial awareness, with the ability to manage labour and costs in line with business needs
Confidence working with systems, reporting and Microsoft Office tools
A collaborative, proactive approach with the ability to work across multiple stakeholders

You will also be comfortable working in a unique outdoor environment alongside wildlife, and be available to work weekends, public holidays and peak periods as required. Drivers license and First Aid Certificate preferred.

What we can offer
Just as we are committed to protecting and celebrating Queensland’s heritage, we are equally committed to supporting and recognising our team members. We offer:

Free on-site parking
Access to tertiary education partners and recognised qualifications
Flexible working arrangements and study leave options
NTAQ Team Member Card with unlimited entry to Currumbin Wildlife Sanctuary and other SEQ sites, plus generous retail and food & beverage discounts
Currumbin Wildlife Sanctuary Family & Friends passes
Access to 470+ fitness facilities through Fitness Passport for you and your family

Apply Now

Refine Your Search

reservations manager jobs in surfers paradise qld

Guest Experience Manager

Motel Manager

Guest Experience Manager

Reservations

Hotel Service Manager - Night Manager, Assistant Manager, Front Office Manager, Operations Manager

Operator Onboarding Specialist - Hybrid

Front Office Manager

Duty Manager

Assistant Night Manager

Customer Success Account Manager

Deckhand / Tour Guide

Front of House Officer

Rental Concierge - Car rental

Restaurant/ Cafe Manager

Night Auditor - QT Gold Coast

I want to receive the latest job alert for reservations manager in surfers paradise qld

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected