In-Demand Reservation agent Jobs in Surfers Paradise, Qld

Guest Service Agent
Avani —Broadbeach QLD
- $27.97 - $41.96 an hour
- Part-time
- Health insurance
- Parental leave
Quick Apply
Guest Service Agent
Oaks Hotels —Gold Coast QLD
- $27.97 - $41.96 an hour
- Weekend availability
- Health insurance
- Parental leave
Quick Apply
Reservations Agent (Part Time) | InterContinental Sanctuary Cove Resort
InterContinental —Sanctuary Cove QLD
- Part-time
- Microsoft Office
- Senior Secondary Certificate of Education
- Organisational skills
Guest Service Agent
Accor Apartments & Realty —Surfers Paradise QLD
- Part-time
- Hospitality
- Front desk
- Communication skills
Reservations/Guest Experence All Rounder
AccorHotel —Surfers Paradise QLD
- Weekend availability
- Hospitality
- Customer service
- Microsoft Office
Quick Apply
Guest Experience Agent
SOFITEL —Broadbeach QLD
- Part-time
- Communication skills
Quick Apply
Night Caretaker / Guest Service Agent
Oaks Hotels —Coolangatta QLD
- $27.97 - $41.96 an hour
- Part-time
- Hospitality
- Customer service
- Communication skills
- Health insurance
- Parental leave
Quick Apply
Guest Service Agent (Part Time) | InterContinental Sanctuary Cove Resort
InterContinental —Sanctuary Cove QLD
- Part-time
- Communication skills
- Resort
- Office experience
- Parental leave
Reservations Agent
Accor Apartments & Realty —Tweed Heads NSW
- Part-time
- Hospitality
- Customer service
- Communication skills
11d
Japanese Speaking Tour Coordinator - Groups
H.I.S. Oceania Region —Surfers Paradise QLD
- $50,000 - $60,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick Apply
8d
Group Sales Executive
Accor Apartments & Realty —Gold Coast QLD
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel

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Guest Service Agent

Avani -
Broadbeach QLD

Quick Apply

Job Details

Part-time
$27.97 - $41.96 an hour

Benefits

Birthday leave
Health insurance
Parental leave
Employee assistance program

Full Job Description

Company Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

Avani Broadbeach Residences are looking for a part-time Guest Service Agent who is passionate about hospitality and thrives on creating memorable guest experiences. If you pride yourself on delivering service with warmth, professionalism, and a personal touch, we’d love to hear from you.

From the moment guests arrive, your welcoming presence will make them feel right at home. You’ll play a vital role in guiding them through their stay; from smooth check-ins and check-outs to sharing local tips on attractions and eateries, leaving a lasting impression with your superb customer service and positive energy.

Key Responsibilities Include:

Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Shift Details (subject to change):

Part-time position, minimum 20 hours per week
Rotating roster across Monday to Sunday.
Shift times include:
6am - 2pm
2pm - 10pm
immediate start is available

Hourly Rates (excluding superannuation):
Monday - Friday: $27.97 per hour
Saturday: $34.96 per hour
Sunday: $41.96 per hour

Qualifications

Successful candidates will have:

Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment.
Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence.
Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations.
Adept at fostering positive guest experiences and maintaining high satisfaction levels through attentive service and problem resolution.
Maintains a polished and professional presentation, reflecting the values and standards of the organisation.
Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

What We Offer:

Career Growth: Learning and development programs to boost your career.
Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
Global Perks: International accommodation discounts across our hotel brands.
Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
Experiences: Discounted entertainment and activities.
Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
Generous Leave: Parental and birthday leave.
Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Quick Apply

Refine Your Search

reservation agent jobs in surfers paradise, qld

Guest Service Agent

Guest Service Agent

Reservations Agent (Part Time) | InterContinental Sanctuary Cove Resort

Guest Service Agent

Reservations/Guest Experence All Rounder

Guest Experience Agent

Night Caretaker / Guest Service Agent

Guest Service Agent (Part Time) | InterContinental Sanctuary Cove Resort

Reservations Agent

Japanese Speaking Tour Coordinator - Groups

Group Sales Executive

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