In-Demand quality control Jobs in surfers paradise, qld

Service Quality Controller
Peter Warren Automotive Holdings —Ashmore QLD
- Full-time
- Sales
- Customer service
- Leadership
- Parental leave

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Service Quality Controller

Peter Warren Automotive Holdings -
Ashmore QLD

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Job Details

Permanent | Full-time

Benefits

Uniform provided
Parental leave

Qualifications

Sales
Customer service
Driver Licence
Leadership
Communication skills
Time management

Full Job Description

Ashmore, QLD, Australia, 4214

Permanent - Full Time

Work with one of Australia’s largest and most respected automotive groups
Access hundreds of discounts using our exclusive reward platform
Exciting growth opportunity + meaningful career development

We’re offering an exciting leadership opportunity for an experienced Quality Controller to join the team at Ford Ashmore.

About the opportunity:

This role will be responsible for inspecting work and processes to ensure they meet required quality standards, identifying issues, and supporting continuous improvement to deliver consistent, high-quality outcomes. The successful candidate will undertake the below:

Oversee the daily operations and technician productivity in the workshop
Prioritise and allocate repair orders to ensure on-time completion
Assist with technical problem-solving and guide your team through challenging repairs
Communicate additional recommended work to the Service Advisor team for customer approval
Ensure all documentation and repair orders comply with warranty procedures
Maintain workshop cleanliness, ensure OEM tools and equipment are in top condition, and uphold all safety practices
Expedite parts orders and eliminate delays in the repair process
Take special care with repeat repairs, ensuring lasting fixes and avoiding future comebacks

What we’re looking for:

Success in this role is demonstrated by consistently meeting quality standards, identifying and resolving issues early, and contributing to improved processes and reliable, high-quality outcomes. You will demonstrate:

A minimum of 5 years’ experience in the automotive trade with relevant qualifications
Previous experience as a Workshop Controller or Foreman is highly desirable
A current driver’s licence
Air Conditioning Licence, ASCIS, or AUVIS licence would be an advantage
Strong leadership and time management skills
Ability to mentor apprentices and support team development
A commitment to WHS practices and a proactive “Work Safe” approach
Great communication skills and a strong attention to detail
A team player who thrives in a structured, process-driven environment

Benefits:

This is an exciting opportunity for someone who values growth, contribution, and the opportunity to build a meaningful career. Other benefits include:

Industry competitive remuneration package including healthy commission
Uniform provided and access to in-house and manufacturer training
Fast-paced, fun environment within established automotive network
Ongoing career development and personal growth opportunities
Access hundreds of discounts using our exclusive reward platform
Paid parental leave to support you and your family

Join Frizelle Sunshine Automotive, a proud Australian-owned business and part of the Peter Warren Automotive Holdings family. We represent some of the finest vehicle brands and offer a complete range of services, including expert mechanical servicing, to cover all aspects of vehicle ownership. With over 900 dedicated employees across multiple locations, our team is built on a foundation of extensive industry knowledge, outstanding sales and customer service, and leading expertise. We value our people as one of our greatest assets and are looking for passionate individuals to join our growing team.

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Service Quality Controller

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